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v 18.0 Third Party 39
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Invoicing (account)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Lines of code 1246
Technical Name ringcentral
LicenseLGPL-3
Websitehttps://www.serpentcs.com
Versions 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Invoicing (account)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Lines of code 1246
Technical Name ringcentral
LicenseLGPL-3
Websitehttps://www.serpentcs.com
Versions 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0
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Odoo Ringcentral Integration

The Odoo RingCentral Integration module enables seamless connectivity between Odoo (an open-source business management software) and RingCentral (a cloud-based communications platform). By integrating these two systems, businesses can enhance their communication processes and automate several tasks, making customer interactions more efficient and organized.

Highlighted-features

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Voice and Video Calling

RingCentral allows you to embed voice and video calling capabilities into your web or mobile applications, providing seamless communication without needing to switch to a separate app.

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SMS & Messaging

Businesses can embed SMS capabilities into their platforms to send and receive text messages directly within the app.

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Call Recording

The call recording feature allows you to automatically or manually record phone calls for later review

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RingCentral Meetings

RingCentral allows users to host, join, and manage online meetings with video, audio, screen sharing, and collaboration tools.

Click-to-Call

With embedded calling functionality, users can click on a phone field or a button within odoo to initiate a call through RingCentral's cloud telephony system.

CRM Integrations:

All the calls and recording will be stored in the Odoo , It will create crm record in database

Configuration for the Ringcentral Dialer

  1. Enable this in order to make the dailer visible

Configuration for Sync Records

  1. Configuration for all the credentials

Sync Ringcentral Records

  1. You can sync all the call records you have made previously

CRM Records

  1. CRM records are stored in the database

Phone Dialer

  1. Alllows users to make and receive calls directly within the application, without needing to switch to a separate phone system.

Dialer Voicemail

  1. Voicemail you can listen to in the ringcentral Dialer

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Help And Support


Write a mail to us:

Appscontact@serpentcs.com

Write a text to us on WhatsApp:

Apps (+91) 98793-54457 (+91) 90334-72982

Visit Our Website:

Apps www.serpentcs.com

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