924.39

v 17.0 Third Party 33
Live Preview
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Invoicing (account)
Point of Sale (point_of_sale)
Project (project)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Inventory (stock)
Lines of code 22185
Technical Name ringcentral
LicenseLGPL-3
Websitehttps://www.serpentcs.com
Versions 17.0 12.0 10.0 16.0 14.0 15.0 11.0 13.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Invoicing (account)
Point of Sale (point_of_sale)
Project (project)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Inventory (stock)
Lines of code 22185
Technical Name ringcentral
LicenseLGPL-3
Websitehttps://www.serpentcs.com
Versions 17.0 12.0 10.0 16.0 14.0 15.0 11.0 13.0
SerpentCS Logo

Odoo Ringcentral Integration

Odoo RingCentral Integration module allows you to make incoming and outgoing phone calls, managing messages and keep tracking phone call logs. This integrated solutions works only with the Premium Account of RingCentral.

Download Quick User Guide - https://serpentcs.com/download/product-user-guide/76

  • Allows to perform calling operations.
  • Provides feature sending and receiving messages..
  • Provides facility to view call and other logs.
  • Ringcentral contact synchronization with odoo.

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by
apanasov86@mail.ru
on 4/25/24, 8:44 AM

Error occurres in Recruitment module -> Applications -> All Applications after installing Ringcentral module on new DB without any other custom or thirdparty addons.

UncaughtPromiseError > OwlError
Uncaught Promise > An error occured in the owl lifecycle (see this Error's "cause" property)
OwlError: An error occured in the owl lifecycle (see this Error's "cause" property)
    at handleError (http://localhost:8069/web/assets/debug/web.assets_web.js:9163:35) (/web/static/lib/owl/owl.js:1579)
    at App.handleError (http://localhost:8069/web/assets/debug/web.assets_web.js:13354:20) (/web/static/lib/owl/owl.js:5770)
    at Fiber._render (http://localhost:8069/web/assets/debug/web.assets_web.js:9309:30) (/web/static/lib/owl/owl.js:1725)
    at Fiber.render (http://localhost:8069/web/assets/debug/web.assets_web.js:9298:18) (/web/static/lib/owl/owl.js:1714)
    at ComponentNode.initiateRender (http://localhost:8069/web/assets/debug/web.assets_web.js:9963:23) (/web/static/lib/owl/owl.js:2379)

Caused by: TypeError: Cannot read properties of undefined (reading 'length')
    at PhoneField.template (eval at compile (http://localhost:8069/web/assets/debug/web.assets_web.js:13116:20), :30:57) (/web/static/lib/owl/owl.js:5532)
    at Fiber._render (http://localhost:8069/web/assets/debug/web.assets_web.js:9306:38) (/web/static/lib/owl/owl.js:1722)
    at Fiber.render (http://localhost:8069/web/assets/debug/web.assets_web.js:9298:18) (/web/static/lib/owl/owl.js:1714)
    at ComponentNode.initiateRender (http://localhost:8069/web/assets/debug/web.assets_web.js:9963:23) (/web/static/lib/owl/owl.js:2379)
There are also occasional connectivity and performance issues with the module.

In this regard, are there plans to further refine the module and how soon?
Re:
by
Jay Vora - SerpentCS
on 5/6/24, 2:15 AM Author

Hello Apansov,

Thank you for patience. Hope your issue is resolved.

Thanks.


Phone type?
by
Mission Critical Inc
on 4/2/24, 4:47 PM Confirmed Purchase

Does it use hard phones or soft phones or both?

Re: Phone type?
by
Jay Vora - SerpentCS
on 4/4/24, 1:23 AM Author

softphones,
thanks


Can it open an opportunity?
by
Mission Critical Inc
on 4/1/24, 9:24 PM Confirmed Purchase

Are there any smart buttons on incoming call to open an opportunity in CRM? Or is there just an answer button? If there a live demo available? The button that says LIVE PREVIEW here doesn't link to anything. And the video on this page doesn't play anything when you click the play button. Where can I see all the features?

Re: Can it open an opportunity?
by
Jay Vora - SerpentCS
on 4/2/24, 1:23 AM Author

Hello,

There is no smart button in CRM while incoming call. 
if you have such requirements, please mail us at contact@serpentcs.com. 

meanwhile I'm sharing Ringcentral youtube playlist.

https://www.youtube.com/playlist?list=PL4Wugt3LKrSQTcPoOEONX0wtc16xtEB1b

Thanks.