Helpdesk - Website Timesheet View on Ticket Intake Form
by Synconics Technologies Pvt. Ltd. http://www.synconics.com$ 138.73
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Employees (hr)
• Project (project) • Discuss (mail) • Contacts (contacts) • Sales (sale_management) • Invoicing (account) |
| Community Apps Dependencies | Show |
| Lines of code | 3261 |
| Technical Name |
sync_helpdesk_intake_timesheet |
| License | OPL-1 |
| Website | http://www.synconics.com |
| Versions | 12.0 13.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Employees (hr)
• Project (project) • Discuss (mail) • Contacts (contacts) • Sales (sale_management) • Invoicing (account) |
| Community Apps Dependencies | Show |
| Lines of code | 3261 |
| Technical Name |
sync_helpdesk_intake_timesheet |
| License | OPL-1 |
| Website | http://www.synconics.com |
| Versions | 12.0 13.0 |
Helpdesk - Website Timesheet View on Ticket Intake Form
With this module the timesheet can be attach with the ticket intake form and sent to the customer on their email. The customer can view the time consumed for their task through the timesheet and approve or reject it with a single click button available on the intake form view.
This module is compatible with
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Community
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Enterprise
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Odoo.sh
Key Features
Intake Timesheet
The timesheet can be viewed through the intake form link and it can be approved or rejected with a single click button available on the form view. The intake form can be printed with the timesheet.
Intake Confirmation Process
On accepting intake confirmation, customer can add their signatures.
Once customer signs and presses "Accept & Sign" button, the ticket is automatically confirmed.
Customer confirmation signature will appear on intake form.
Option to print & save intake form.
Intake Backend Approved Ticket View
On customer approval, signature is auto attached in ticket & "Is work approved to proceed?" block is automatically ticked.
Suggested Products
Free Support
2) If an error appears in our app due to other custom modules installed in your system, we will charge for our efforts to resolve those errors.
3) Please refer the document for configuration. If you need our support for configuration, please request our paid support.
4) Please note that you are not allowed to distribute or resell this module after purchase.
5) This module is tested and working on Odoo vanilla with Ubuntu OS.
Get Help & Support
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Our Contact Details
E-mail : contact@synconics.com | Skype : synconics.technologies | Mobile : +91-942-686-4274Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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