$ 569.41
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Sales (sale_management)
• Invoicing (account) • Discuss (mail) • Inventory (stock) |
| Community Apps Dependencies | Show |
| Lines of code | 13643 |
| Technical Name |
shopify_ept |
| License | OPL-1 |
| Website | http://www.emiprotechnologies.com/ |
| Versions | 8.0 9.0 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Sales (sale_management)
• Invoicing (account) • Discuss (mail) • Inventory (stock) |
| Community Apps Dependencies | Show |
| Lines of code | 13643 |
| Technical Name |
shopify_ept |
| License | OPL-1 |
| Website | http://www.emiprotechnologies.com/ |
| Versions | 8.0 9.0 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
Why Emipro SHOPIFY Integration?
You will never have to
transfer any data manually again.
The connector will take care of flowing your orders, customers, and products between both apps, and
it's fully automated!
The integration additionally gives you a lot of analytical insights for all your Shopify stores
GET INSTANT PERSONALIZED DEMO
or
Connect with us on email
Chat with us on WhatsApp
WATCH QUICK DEMO HERE
Detailed Video Playlist
ComprehensiveOdoo Shopify Connector
The Most Advanced And
User-Friendly Integration
One-click installation
One-click personalized demo access
Smart Onboarding Panel for easy setup
Multi Shopify store/website compatibility
Interactive user interface for admin
Features
Screenshots
Support
FAQs
Process orders as soon as they arrive
Yes, the connector can handle the heavy flow of your Shopify orders & you can process them within a few minutes by a webhook. Totally managed by the connector; no manual clicks.
Get rid of managing any data manually
Because the connector precisely transfers your orders, products & customer data seamlessly from Shopify to Odoo, it eliminates the manual efforts to use any kind of third-party or file transfer applications.
Extract analytical insights for your business
Get all the useful sales data and insights of your different selling channels. A consolidated view of profit & loss generated by the different stores directs you to take precautionary decisions forward.
Smart Onboarding Panel
No hassles for tying up your Shopify and Odoo the first time! The Onboarding Panel is designed to quickly set up and integrate all your Shopify stores in just 4 easy steps.
Enjoy high speed for importing huge order data
Based on your server resources, data synchronization, and auto-order workflow configuration, the connector brings you a high importing speed for a massive volume of orders.
Real-time synchronization of data in Shopify and Odoo
Intuitively built to import your orders, products and customers in real-time from your Shopify to Odoo thus enabling your operational efficiency.
import
2-way sync
ExportKeep your store updated with the latest stock
Show your Shopify products with up-to-date stock so that customers buy according to the quantities you have in the warehouse. Other items are immediately marked out of stock leaving no chance of backorders.
Digest Email with your desired custom KPI
Digest Emails are designed with the aim to bring business key KPI metrics straight to your inbox, so you can observe how your business is performing, that too, with our custom KPIs.
Export Operations
- Export and update products, variants, and product details
- Export and update product stock, price, and images
- Publish or Unpublish products to the Shopify store from Odoo
- Update Order Status of Fulfilled and Cancelled orders
- Users can initiate refunds from Odoo whenever an order needs to be refunded.
- Export product stock from multiple odoo warehouses to Shopify.
Import Operations
-
Introducing Webhooks: When new Orders or Products are created at Shopify Store or the order status is changed to Fulfilled, Refunded, or Cancelled - get these updates instantly in Odoo without waiting for the next cron job.
(Note: Any other cases where transaction values are changed in orders like product price is changed or quantity is modified or new product is added/removed, etc. - it will not be updated to Odoo).
- Import Products along with product variants
- Import Product Price, Stock levels & Images
- Import Unfulfilled & Partially fulfilled Orders. Import order tags along with the order data and set in Sale order tags in Odoo.
- Import order of Shopify gift cards
- Import Customer Details. Import customer tags along with the customer data through the Shopify connector with the ability to set tags in customers.
- Import, Process and Reconcile the Shopify Payouts transactions
- Import Locations: The operation will create a Shopify warehouse associated with the store name and multiple locations under that store named similarly.
The operation will import orders, customers, products, prices, taxes, discounts, shipping, order tags, duties, and payments from Shopify. Allow importing orders in the currency used by the customer to pay for their orders. The connector supports the Colorado special tax rule during import orders.
This feature helps you map Odoo product SKUs with Shopify product SKUs if you have different Product SKUs / Internal References / Default Product Codes on different sales channels.
Refunds from Shopify will be imported in the form of credit notes, whether they are partial or full. And Credit notes created in Odoo will be exported to Shopify as refunds along with restock data if any. Refunds in multiple payments can also be imported and exported between Shopify and Odoo
This operation allows Shopify orders to be canceled in Odoo after being canceled in Shopify. Orders that had been canceled in Odoo could also be canceled in Shopify.
With auto redirection, the customer can open the order in Shopify from Odoo.
Easily integrate & configure multiple Shopify stores with a single Odoo database.
Avoid manual operations by automating various operations between Odoo & Shopify, at your own time and frequency.
Import orders, products and customers from Shopify in no time.
Get data insights through sales reports, line graphs, Clickable tabs, and data cards. You can also import-export data directly from the dashboard.
Queues are created to import data. In case of error, the particular record is skipped, its error log is generated and the queue is resumed without interrupting the further process.
Monitor the status of each operation queue with the smart queue dashboard that provides Clickable tabs and data cards.
When an Order Queue Job Operation fails, an alert is triggered (scheduled activity) with specific configuration details.
Create Shopify Instance
Configure Shopify Instance
Configure the Sale Auto Workflow
Set the Payment Gateways
Detailed information of Financial Status
Perform Shopify Operations from Dashboard
Various Shopify Product Operations
Product Details configuration in Shopify
Product Images management
Manage Warehouse for Shopify Orders
Shopify Sale Order
Cancel Sale Order in Shopify
Refunds in Shopify
Configure Scheduled Actions for Order & Stock
Webhooks Configuration
Shopify Operations
Default Products Management
Shopify Payout Reports
Mismatch Logs
User Guide
Read User Guide
emiprotechnologies.com/r/t9i
Release Note
emiprotechnologies.com/r/2Dz
Create a Support Ticket
If you face any issues while using our app and the issue is arising due to our app, we provide you complementary support for a duration of 90 days from the date of purchase of the respective app.
To create a support ticket, please register on Emipro Support Desk and provide us necessary information to help you resolve the issue.
Emipro Support Desk
emiprotechnologies.com/r/3b4
Support Policy
http://bit.ly/emipro-support-policy
Shopify has recently updated its subscription plans, resulting in limitations on customer data access for Basic plan users. This change means that when attempting to import orders to Odoo, you might encounter the error message "Customer data not found." To resolve this issue and regain full data access, you will need to upgrade to a higher-tier Shopify plan such as Shopify, Advanced Shopify, or Shopify Plus.
Yes, the app works perfectly well with Odoo Enterprise (On-premise and Odoo.SH) as well as Community. Odoo Online (Cloud) does not allow installation of third-party apps and hence this app cannot be installed on Odoo Online.
If you purchase our app for Odoo Version 12 and prior, we will provide you access to all the versions up to 12 depending on their availability. Starting version 13, every version of the app will be sold separately. We offer free support for a duration of 90 days from the date of purchase. Kindly read our support policy to know the details.
You can contact us to request a customization in the app.
Yes, you can export Products from Odoo to Shopify as well as import Products from Shopify to Odoo. If the products are already present on Odoo as well as Shopify, you can establish a synchronization between them using the connector
The Shopify Odoo Connector lets connect as many Shopify stores as you want with a single Odoo Instance.
The connector synchronizes products by matching the Internal Reference field in Odoo with the SKU field in Shopify. It is mandatory to have a unique SKU or Internal Reference for a product.
The connector allows you to update price from Odoo to Shopify via a pricelist. You can set up a pricelist per Shopify instance in Odoo and update the price to Shopify via the pricelist. You also import the prices from Shopify to Odoo, however, the prices will get imported to the pricelist and not directly to the product.
The connector allows you to update stock from Odoo to Shopify either manually or automatically via a cron job. Stock levels get automatically adjusted in Odoo based on the imported orders. You can also import stock levels from Shopify to Odoo. The imported stock values will create an inventory adjustment entry in Odoo which upon validating will affect the actual stock levels. In the connector settings, you can choose one warehouse per Shopify Instance from which the stock is to be managed.
Any order on Shopify can be imported to Odoo if the connector has been configured correctly. The connector provides a configuration that lets you choose if you want to import only unfulfilled orders or fulfilled orders or both.
Yes. Your endpoint must be an HTTPS webhook address with a valid SSL certificate that can correctly process the event.
If you want to use Webhooks, you must enable the database filter. However, in the case of Odoo.sh, it is handled automatically.
Connector supports the basic Shopify plan, but the basic plan does not provide customer PII information. For that, you need to upgrade to the Shopify Advanced or Plus plans. In the basic plan, users cannot import sales orders into Odoo because Shopify does not provide customer information.
Suggested Products
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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Any abuse of this reporting system will be penalizedRecommend this app due to nice service and good support . No problem with application so far.
Great service. Thank you.
great support experience
Great customer support!
During the setup and use of this shopify connector, I did met issues but I always got quick answer from the support. Thank you!
Great product and great service.
Great Experience, Very helpful team
We purchased the module, and incountered an issue. team has helped us immediately. bravo. good work.
Great experience, very helpful team
Great, really fast integration
Excellent Support from the Emipro Support Team. They really helped us out with the issues related to Shopify and Magento Module
Excellent support and integration
We have been working the last weeks with Emipro to integrate our Shopify and Odoo accounts.
1/ It works perfectly. Nice and smooth, but no bugs or issue
2/ Support has been very helpful and spent many hours with us on connection and integration
Thanks a lot
Good product and Good Support
We have been working with the app and been working with the team to setup the app and also get tech support on questions we had. I would recommend working with them.
Greate support from the app provider
Great customer service!
We scheduled a call after purchasing the connector to go through configuration. They answered all the questions that I asked and provided even more tips about the connector.
Great! Service was excellent!
The issues I had was handled well plus all the additional questions I had were also answered to my satisfaction. Thanks!
The issue I had was well addressed.
Good software helpful team!
I can reccomend this application for everyone. If we face some issues the team are able and willing to help as soon as possible.
Just a very good customer service and the module is working perfect.
- Very responsive answers from the team and flexibility to have meetings to solve our issues quickly - very frequent updates to include new features
Nice support from the functional team
Perfect support and the best team. Pleasure to work with them!
Good and fast support
Good support
hyper reactive support !
unfortunately shopify blocks customer sync on basic plan...
great support
Good !!!
It was a very good and productive meeting
We had a couple issues with information flow between Shopify and Odoo. Both issues were resolved quickly with full explanations. We are excited to move forward with what we learned today. Thank you.
Great app and perfect support!
Thank you for your support and for making a great app.
Great app and great support!
Support is knowledge based and this team has knowledge.
We have Shopify and eBay along with a complex list of products, variants etc. Their team made quick work of getting us working
Very quick and effective support
Very helpful support team
Got great support!
Great support
Support is great! I had an issue and they scheduled a meeting immediately with me, very happy!
Very helpful
Works without any problems.
Very good support
Thanks
Very prompt and effective service.
Great support!
Great support with detailed feedback and quick replies!
Great customer service
Good communication and quick responses.
Great product exceptional customer service
We have recently installed Emipro to connect Odoo with our Shopify stores. Connector works exceptionally well. We run four Shopify stores in four different countries. Emipro connector had all the features we needed to syn all required information from Odoo to Shopify. We also found their customer service exceptional. Very happy with the purchase.
Very Good Support!
Fast support
I couldn't find a few specific settings and the support team was able to help me within a short time via an uncomplicated online meeting with screen sharing. Many thanks for that.
GREAT SUPPORT
We had a problem and they help us a lot!!
Thank you so much!
Great app, great support !
Reliable connector
Works well. I recommend using Emipro to assist with the integration.
Works like a charm
Strong support, good connection!
Very wonderful application and very useful for work
Technical support service provides quick response and solutions
Responsive and knowledgeable support
We have been using the app for around 6 months to sync orders and stock between Shopify and Odoo. Initially some assistance was needed to get things running but since then we had no issues. The support team always responds in a timely manner and we can certainly recommend this app for anyone who need to connect shopify with odoo
Really good support and app
Really good support and app
great Support
Always on time and ready !!
Totally worth it
This app does everything it promises and when there are bugs (which happens from time to time) Emipro team is quick to respond and fix
Very good support and app
Highly recommend
Active support and very informative
good support
Good Support and Very wonderful product
Update issues
INitially the app was working fine and the sync was also working perfectly, but since after the recent upgrades, the app is not behaving normally and webhooks are also not generating. The app updates should be seemless and not hamper the functionality, however, now my 3 month time is over and nowhere to go.
Phenomenal support in resolving Shopify integration errors....
Additionally, they walked me through step by step how to automate the workflow.
Re: Phenomenal support in resolving Shopify integration errors....
Thank you Greg for providing us with your valuable feedback. We're delighted to have you as a valued customer.
Excellent
The connector works very well. And the support is excellent. They are always available to assist and help solve any configuration problem.
Re: Excellent
Thank you Sebastian for providing us with your valuable feedback. We're delighted to have you as a valued customer.
The Shopify Odoo connector is working.
The Shopify Odoo connector generates all our products quickly with the proper stocks. It is very easy to use. The support is quick to respond and is very helpful.
Re: The Shopify Odoo connector is working.
Thank you for providing us with your valuable feedback. We're delighted to have you as a valued customer.
Good Support
Very good Customer Support. Solved the Problem in a timely manner. Communication was very fast.
Re: Good Support
Thank you for providing us with your valuable feedback. We're delighted to have you as a valued customer.
Great product. Best Support
Complete product, nice customer support.
Very competent.
Re: Great product. Best Support
Thank you for providing us with your valuable feedback. We're delighted to have you as a valued customer.
Great support and very helpful
Great customer support for the Shopify Connector
Really great methodical service. Love this product.
The team are so great at helping out with glitches and upgrades. Highly recommend the product.
Great product and great support
I have two clients using Emipro's Shopify connector and one of them using WooCommerce connector as well. Emipro helped me installing the connectors.
If I would need another connector or third party producto to use with Odoo I first will search for the solution in Emipro.
Thank's a lot
Great, really fast integration
Excellent support and integration
We have been working the last weeks with Emipro to integrate our Shopify and Odoo accounts.
1/ It works perfectly. Nice and smooth, but no bugs or issue
2/ Support has been very helpful and spent many hours with us on connection and integration
Thanks a lot
Great product for integration
Setup was easy to do without any professional assistance. Settings is intuitive and overall works very well in being able to process orders
good team!!!
Good support for this application, the team responds quickly and looks for ways to solve the problem.
Very helpful support team
Very helpful support team
Good product and Good Support
We have been working with the app and been working with the team to setup the app and also get tech support on questions we had. I would recommend working with them.
Great Support and Response Time
While we do not have many issues we have found the Empiro team to be very responsive and helpful.
Great customer service!
We scheduled a call after purchasing the connector to go through configuration. They answered all the questions that I asked and provided even more tips about the connector.
Amazing Technical Team
A very robust app that is used to manage orders, inventory, all the way to Shopify payout reconciliation for the accounting app. The technical team is also helpful and response - they go above and beyond.
Excellent Product! Great after sales support!
This connector is stocked with some excellent features, impressive. The after sales support is great, prompt and informative responses!
Great app! Excellent after sales service!
The shopify connector has alot of functionality. The after sales service is excellent and prompt.
Nice support from the functional team
Shopify REST Admin API deprecated; support for GraphQL Admin API?
Shopify has announced that their REST Admin API is now deprecated as of October 1, 2024, and that they will begin removing endpoints from this REST API in 2025. Will your Shopify Odoo Connector app support Shopify's new GraphQL Admin API instead? Will this be supported in all current versions of Odoo: v16, v17 and v18?
Love the module it helped alot and honestly the most reliable model we used for integrations
Great support from the team
Good support and app
Good support and app!
Good support
Very good support!
Very good support! Fast and friendly.
Great support and help from the team 👍
Very good funcionality and a great customer service
Great support
i have received a great support from functional team which helps me alot in optimizing the connector in a right and smooth way
Great app and great support!
Great app and great support
great support
Very good support
The support is very good. They were very attentive and helped me with my questions regarding the configuration of the connector.
Support is great! I had an issue and they scheduled a meeting immediately with me, very happy!
Odoo 18
When do you expect the Odoo 18 release for this module?
Re: Odoo 18
Hello Bruce,
We have published the Odoo v18 connector on the app store. You can purchase it from the link below.
https://apps.odoo.com/apps/modules/18.0/shopify_ept
Great software and great staff
We have a Shopify store and we are in the sate about discovering features of Odoo and his apps. Shopify connector is the best app out there for this type of connection. This app has all the fatures what we need, and Also the staff is very proffessional and fast they help with our problem within a day inside of an online meet!
Great software and great staff
We have a Shopify store and we are in the sate about discovering features of Odoo and his apps. Shopify connector is the best app out there for this type of connection. This app has all the fatures what we need, and Also the staff is very proffessional and fast they help with our problem within a day inside of an online meet!
Great software and great staff
We have a Shopify store and we are in the sate about discovering features of Odoo and his apps. Shopify connector is the best app out there for this type of connection. This app has all the fatures what we need, and Also the staff is very proffessional and fast they help with our problem within a day inside of an online meet!
I want to tank especially for:
Ms. Shrivastava & Ms. Chudasama to help out in our needs.
Awesome
Thank you for your continuous support, identifying and resolving our problems
Abandoned cart
Can the modules sync abandoned carts in Shopify as new leads in Odoo CRM?
Fast support
I couldn't find a few specific settings and the support team was able to help me within a short time via an uncomplicated online meeting with screen sharing. Many thanks for that.
Question...
Does this work with multiple shopify stores? Managing shopify stores for clients and need to pull all of the info into one place and wondering if this would work? Can I connect to multiple shopify stores and have them all push their orders here?
Great Shopify Module
Using the module for a few years now. Great support from Emipro. Highly recommended.
A very well support from the emipro team!
Always a very nice support from the team.
Did not regret to buy that module.
Kirti Solved all my qüestions! Great professional! The connector works fine!
Very cooperative support!
Good support and this application is very good we imported whole year data it works perfect.
Great Product. Great Support.
Great Product. Great Support.
Easy to implement and good help from the Emipro team.
Good app, super easy to use and set up
The app does a lot of stuff and the sync with Shopify works really well (in both directions). It's super handy! The support is always helpful and quick.
Works well & recommend Emipro as a general partner
The connector works well and Emipro is an excellent implementation partner.
Great app and support!
We have been using this app for about 2 months now, and support team has been helpful.!
Is there a way for us to knwo if tha app has been updated? i cant find any changelog here. because we might be missing out on updates. :)
Very professional and supportive team
Quick, effective support. Appreciated the clear instructions to fix my issue. Thank you!
Wonderful and quick support
Wonderful support from Empiro tech. They went above and beyong to fix our issue so quickly and also sent useful videos to learn more. Couldn't recommend more.
Very nice app. Amazing service offered by Emipro. They are always available to help the customer. I highly recommend!
Very nice app. Amazing service offered by Emipro. They are always available to help the customer. I highly recommend!
Very nice app. Amazing service offered by Emipro. They are always available to help the customer. I highly recommend!
Very good support and app
Highly recommend
Very good support and app
Highly recommend
The connector works well and is well-designed. The support team is really excellent.
The connector works well and is well-designed. The support team is really excellent.
Update issues
INitially the app was working fine and the sync was also working perfectly, but since after the recent upgrades, the app is not behaving normally and webhooks are also not generating. The app updates should be seemless and not hamper the functionality, however, now my 3 month time is over and nowhere to go.
Bad
Unfortunatly, I bought this app for 400$us and it never really work properly. I tried to have service, but it was complicated and long. I decided to disconnect the app and by another shopify conenctor from Vendortech
Unfortunatly, I paid 400$US for nothing because it never work properly. When I tried to have support it was a pain and really long, so I decide to disconnect it and buy another shopify connector.
Payment Method Identification
I have one question.
When a customer makes a payment on Shopify Store using a Debit/Credit Card, does this Connector identify the payment method used; i.e. Cash, Debit, Credit, etc?
Re: Payment Method Identification
Hello Seventh Dimension,
Thank You for reaching out to us.
We are writing to inform that connector will identify the payment method.
For detailed information we kindly request you to create support ticket for your concern so that our team can assist you. You can create ticket by following the steps below:
1. Sign up on our Website (https://www.emiprotechnologies.com/web/login)
2. Navigate to "My Account" and select "Register My Order".
3. Go to the Help-desk menu and create a new ticket.
Phenomenal support in resolving Shopify integration errors....
Additionally, they walked me through step by step how to automate the workflow.
Re: Phenomenal support in resolving Shopify integration errors....
Thank you for providing us with your valuable feedback. We're delighted to have you as a valued customer.
The best shopify-odoo connector
Our experience with Emipro, however, has been nothing short of exceptional, deserving a resounding five-star review.
From the onset, Emipro demonstrated a deep commitment to collaboration, taking the time to thoroughly understand the specific requirements of our business. They went beyond the standard service provision by crafting bespoke customizations that perfectly aligned with our operational needs. What stood out most was not just their technical acumen but their ability to deliver these tailored solutions within impressively short timelines, ensuring minimal disruption to our ongoing processes.
Moreover, during a critical update to Odoo, Emipro showcased their exemplary support and technical prowess. They seamlessly updated our previous customizations to align with the new version of Odoo, proving their dedication to not only maintaining but enhancing their solutions to keep pace with technological advancements.
The proactive approach taken by Emipro has significantly boosted our operational efficiency and productivity. Their team’s readiness to assist, coupled with their swift execution, underscores their reputation as a reliable and forward-thinking software provider.
For any business seeking a software partner that prioritizes customer satisfaction and delivers customized, cutting-edge solutions promptly, Emipro is undoubtedly the top choice. Their exceptional service and commitment to client success set them apart in the competitive field of software development.
Very good
Our experience with Emipro, however, has been nothing short of exceptional, deserving a resounding five-star review.
From the onset, Emipro demonstrated a deep commitment to collaboration, taking the time to thoroughly understand the specific requirements of our business. They went beyond the standard service provision by crafting bespoke customizations that perfectly aligned with our operational needs. What stood out most was not just their technical acumen but their ability to deliver these tailored solutions within impressively short timelines, ensuring minimal disruption to our ongoing processes.
Moreover, during a critical update to Odoo, Emipro showcased their exemplary support and technical prowess. They seamlessly updated our previous customizations to align with the new version of Odoo, proving their dedication to not only maintaining but enhancing their solutions to keep pace with technological advancements.
The proactive approach taken by Emipro has significantly boosted our operational efficiency and productivity. Their team’s readiness to assist, coupled with their swift execution, underscores their reputation as a reliable and forward-thinking software provider.
For any business seeking a software partner that prioritizes customer satisfaction and delivers customized, cutting-edge solutions promptly, Emipro is undoubtedly the top choice. Their exceptional service and commitment to client success set them apart in the competitive field of software development.
Our experience with Emipro, however, has been nothing short of exceptional, deserving a resounding five-star review.
From the onset, Emipro demonstrated a deep commitment to collaboration, taking the time to thoroughly understand the specific requirements of our business. They went beyond the standard service provision by crafting bespoke customizations that perfectly aligned with our operational needs. What stood out most was not just their technical acumen but their ability to deliver these tailored solutions within impressively short timelines, ensuring minimal disruption to our ongoing processes.
Moreover, during a critical update to Odoo, Emipro showcased their exemplary support and technical prowess. They seamlessly updated our previous customizations to align with the new version of Odoo, proving their dedication to not only maintaining but enhancing their solutions to keep pace with technological advancements.
The proactive approach taken by Emipro has significantly boosted our operational efficiency and productivity. Their team’s readiness to assist, coupled with their swift execution, underscores their reputation as a reliable and forward-thinking software provider.
For any business seeking a software partner that prioritizes customer satisfaction and delivers customized, cutting-edge solutions promptly, Emipro is undoubtedly the top choice. Their exceptional service and commitment to client success set them apart in the competitive field of software development.
nice
Nice
Shopify Connector
Customer support is very good. The questions were answered under a very good timeline.
Looking forward to purchase many more Emipro products.
when i reach to the authentication part it gives me an error
Re: when i reach to the authentication part it gives me an error
Hello Aiman,
Thank You for reaching out to us.
We kindly request you to create a support ticket describing your complete concern in the ticket along with the error you are getting so that our support team can assist you. You can do this by following the steps below:
1. Sign up on our Website (https://www.emiprotechnologies.com/web/login).
2. Navigate to "My Account" and select "Register My Order."
3. Go to the Help-desk menu and create a new ticket.
qUESTION
Currently in use on my Shopify store. The version of the connector I have is '15.0.14.3.1', categorized under 'Sales'.
I have recently encountered an error notification in the Shopify admin panel which states the following:
A developer needs to update your custom apps and/or admin webhooks
Some of your custom apps and/or admin webhook subscriptions may not work as expected because they are using deprecated API versions. Contact your developer to ensure your store doesn’t experience disruptions. If you can’t contact the original developer, you can hire a Shopify Partner.
This message is based on data from the last 14 days and may not reflect recently fixed apps and webhooks.
Unsupported custom apps: Odoo Connector 2022
Can you help me?
Re: qUESTION
Hello,
We have published Version 15.0.14.4.1. In the new version, we have updated the latest API. You can download it from your Odoo account, and if you still have any concerns, you can create a ticket referencing your purchase order or send email on support@emiprotechnologies.com
Great support
We are still getting familiar with the addon, but first impressions are great.
Customer support is awesome.
Re: Great support
Thank you for providing us with your valuable feedback. We're delighted to have you as a valued customer.
Recommendation
The add-on is great.
Everything works exactly as I need it to.
In addition, the support team is very available and helped me in a very professional way.
Many bugs and broken use-cases - far from ready
We bought this app over 6 months ago and tried to use it to facilitate our transition to Odoo. We have a few Shopify stores with thousands of products and many daily orders. We ran it to shadow our current inventory system to see if it can transfer orders and products from our Shopify stores to Odoo. The accounting portion was not tested.
We have given it all the chances by connecting it to live Shopify. Our team spent hours on video calls with several support reps that kept getting replaced. Even bought extended support and waited for them to fix bugs or add new features as we found issues.
Unfortunately we came to realize the connector is far from ready for productions. It is poorly designed from ground up without fully realizing how Shopify handles orders and products. Their fixes were patch works that should have been addressed when the app was designed. We kept finding scenarios that broke the business flow where the connector either never handles it or incorrectly applies it in Odoo.
For instance as the orders in Shopify go though various stages until they are closed and archived, these changes do not get synced with Odoo by the connector correctly or not at all.
Once the order comes in, the connector copies it to Odoo (in numerous cases it failed to do even that without giving us any reason or a way to address it leading to long support tickets). Once the order is paid, edited, returned, refunded, exchanged, cancelled, fulfilled, partially fulfilled etc these changes do not get transferred to Odoo and the support team has no answer for it. Anyone working with any inventory system knows how important each of those scenarios are to have accurate inventory.
They wanted us to manually duplicate some of these actions that were taken in Shopify in Odoo!!! We asked if we can do process orders in Odoo and the connector sends it to Shopify if that's easier for them, no luck. No can not return, cancel, exchange, refund, edit orders in Odoo and expect the changes to take place in Shopify.
There are many scenarios that are simply ignored when it comes to updating orders and keeping them in sync with Shopify. For example you can not edit any order in Shopify. Even if you replicate that manually in Odoo, that will cause problem when it comes to invoicing and deliveries later. Trust me we tried and asked them to give us guidelines without success.
Products syncs are another major issue. They get copied to Odoo by the connector but if you make any changes to a product either in Odoo or in Shopify the connector fails later when an order comes in for that product. You can't add any variant, remove any or even worse update barcodes or SKU.
This app is far from ready. You won't know all these issues unless you put it to use. They are using customers to figure our the bugs for them. They try to patch it but this cause more issues for other parts. It's a mess.
They are using customers to figure our bugs for them. Stay away.
Re: Many bugs and broken use-cases - far from ready
Hello Amir,
We would like to inform you that we have dedicatedly addressed all the concerns you raised through our support system. Each ticket was meticulously handled and closed only after providing a resolution.
Additionally, we would like to draw your attention to the features you mentioned as not working. It is important to note that these features are not part of the default flow; rather, they align with your specific, additional requirements. We want to clarify that we have not published any information stating that these features are available in our connector.
While we strive to accommodate customer requirements to the best of our abilities, we do have certain limitations. We are committed to maintaining the quality and functionality of our connector and may encounter constraints in meeting every customer's individual needs.
Our team has provided dedicated support to address and resolve all your concerns.
Is it Ready for New Shopify Version (Launched this November)??
We aquired connector last month but we got an error and theorically a refund when trying to connect with New Version of Shopify
Re: Is it Ready for New Shopify Version (Launched this November)??
Hello Pablo Valero,
Thank You for reaching out to us.
Could you please elaborate your concern for better understanding and also let us know the shopify version in which you are facing issue.
For assistance you can create a support ticket so that our team can assist you in a better way.
You can do this by following the steps below:
1. Sign up on our Website.
2. Navigate to "My Account" and select "Register My Order."
3. Go to the Help-desk menu and create a new ticket.