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  1. APPS
  2. Sales
  3. Amazon Odoo Connector v 18.0
  4. Sales Conditions FAQ

Amazon Odoo Connector

by Emipro Technologies Pvt. Ltd. http://www.emiprotechnologies.com/
Odoo 107

$ 634.15

In-App Purchases
v 18.0 Third Party 693
Live Preview
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Versions 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Versions 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 19.0
  • Description
  • Manifest
  • License

Amazon Odoo Connector

#1
Since 2014
Trusted in
USA, Europe & Beyond
Most Rated
Most Selling
10K+
Customers

Bring Amazon Operations Into Odoo With Better Financial Control And Operational Visibility

Manage Amazon orders, FBA inventory, FBM fulfillment, settlements, reimbursements, returns, and marketplace operations from Odoo using a mature connector built for real-world Amazon sellers.

Built and refined across multiple Odoo versions
Supports both FBA and FBM workflows
Designed for daily Amazon operations, not just data sync
Upgrade safe architecture with no core modifications
Implementation included with purchase (no extra cost)*
20 hours of expert-led implementation (valued at US $1000)
Start Evaluation Implementation Detail
Amazon Operations
Orders, FBM, FBA, Returns
Inventory
FBA Stock, Inbound Shipments
Marketplace Management
Seller Accounts & Marketplaces
Accounting
Settlements, Fees, Reimbursements
Positioning
Mature Amazon Connector. Operationally Smarter.
Not just sync coverage better live readiness for Amazon businesses running on Odoo.

What Our Customers Say

Used in real business operations across multiple Odoo versions and Amazon workflows.

Excellent Support from Emipro
Odoo is a great ERP, what has been enhanced by the Emipro's module for Amazon, and more specifically, thanks to the efficient and warm support by its team.
by Sidney
Incredibly useful with great support
We wouldn't be able to run our business without this connector - the inventory and accounting connections to Amazon are invaluable. Much better than the built in Odoo connector for Amazon. Whenever there is an issue + Read more
(usually amazon changing something or adding a feature) the support team is quick to help - either with explaining how to mange the change or developing a new module. The addition of AWD is a great example - they updated the connector quickly when asked and now it works perfectly with AWD shipments. Or recently there was a change in how Amazon treated returns - and the tech team added functionality to manage it. Highly recommend and appreciate all the work that has gone in to this product!
by David
A Lifesaver for Amazon Integration - Exceptional Support from Emipro!
Amazon can be a challenging and complex platform to manage, especially when it comes to integrations. This connector delivers exactly what it promises - a complete and robust solution for syncing and managing + Read more
Amazon data with ease. While the setup process is not simple, it’s important to note that the complexity stems from Amazon's own ecosystem, notthe connector itself. Thankfully, the outstanding team at Emipro guided us through every step and ensured everything was configured properly. Their support has been nothing short of phenomenal. If you're looking for a one-stop solution for managing your Amazon business efficiently, don't hesitate—Emipro is the way to go. Highly recommended!
by Joe
Fully Featured Amazon Connector
We have been using this connector for years. Maybe 6-8 ish at this point. This allows us to seamlessly integrate Odoo with our Amazon orders. The automation and support is absolutely worth every penny. This does sync orders but it does so much more... + Read more
Shipping records, settlement statements, inbound LTL shipments and more. You will save so much time using this connector. We recently upgraded our Odoo instance and Emipro and the team upgraded the app without any issues.
by Stephen Rupp
Works smoothly
Emipro connector allowed us to bring all amazon orders without too much hustle, everything works fast, smoothly and without mistakes. We purchased success pack which made our integration process fast and simple. + Read more
Highly recommend for anyone who looking a solution to bring amazon orders to odoo.
by Adam Kiss
Click To See Ratings Across Odoo Versions
V19 Ratings
V18 Ratings
V17 Ratings
V16 Ratings

What Our Customers Say

Used in real business operations across multiple Odoo versions and Amazon workflows.

Excellent Support from Emipro
Odoo is a great ERP, what has been enhanced by the Emipro's module for Amazon, and more specifically, thanks to the efficient and warm support by its team.
by Sidney
Incredibly useful with great support
We wouldn't be able to run our business without this connector - the inventory and accounting connections to Amazon are invaluable. Much better than the built in + Read more
Odoo connector for Amazon. Whenever there is an issue (usually amazon changing something or adding a feature) the support team is quick to help - either with explaining how to mange the change or developing a new module. The addition of AWD is a great example - they updated the connector quickly when asked and now it works perfectly with AWD shipments. Or recently there was a change in how Amazon treated returns - and the tech team added functionality to manage it. Highly recommend and appreciate all the work that has gone in to this product!
by David
A Lifesaver for Amazon Integration - Exceptional Support from Emipro!
Amazon can be a challenging and complex platform to manage, especially when it comes to integrations. This connector delivers + Read more
exactly what it promises - a complete and robust solution for syncing and managing Amazon data with ease. While the setup process is not simple, it’s important to note that the complexity stems from Amazon's own ecosystem, notthe connector itself. Thankfully, the outstanding team at Emipro guided us through every step and ensured everything was configured properly. Their support has been nothing short of phenomenal. If you're looking for a one-stop solution for managing your Amazon business efficiently, don't hesitate—Emipro is the way to go. Highly recommended!
by Joe
Fully Featured Amazon Connector
We have been using this connector for years. Maybe 6-8 ish at this point. This allows us to seamlessly integrate Odoo with our Amazon orders. The automation and support is absolutely worth every penny. + Read more
This does sync orders but it does so much more... Shipping records, settlement statements, inbound LTL shipments and more. You will save so much time using this connector. We recently upgraded our Odoo instance and Emipro and the team upgraded the app without any issues.
by Stephen Rupp
Works smoothly
Emipro connector allowed us to bring all amazon orders without too much hustle, everything works fast, smoothly and without mistakes. We purchased success pack which made our integration process fast and simple. + Read more
Highly recommend for anyone who looking a solution to bring amazon orders to odoo.
by Adam Kiss
Click To See Ratings Across Odoo Versions
V19 Ratings
V18 Ratings
V17 Ratings
V16 Ratings
  • Overview
  • Functional Capabilities
  • IAP
  • Support
  • Release Notes
  • FAQ
Why product maturity matters for your business

Feature depth comes from solving real use cases over time not just adding more features.

Built on years of real-world experience (since Odoo V8)

What this experience delivers

  • Refined workflows based on real use cases
  • Handles edge cases better
  • Stable behavior across different scenarios
  • Built and improved over multiple Odoo versions
Key Positioning
What actually matters
  • Features show what a connector can do.
  • Maturity shows how well it actually works.

Use-Case Depth

Handles real-world scenarios, not just ideal cases.

Reliability

Consistent performance in day-to-day operations.

Go-Live Confidence

Reliable Go-Live from day one.

Why businesses choose Emipro For Connectors

More than a connector implemented to fit your business workflows

Consulting-First Thinking

Built around how operations actually run, not just how APIs connect.

ERP Process Clarity

Helps align store activity with ERP logic, accountability, and visibility.

Mature Use-Cases Exposure

Shaped by years of handling recurring business patterns and edge cases.

Live Operations Focus

Designed for real daily operations not just initial setup

Get in Touch
Try before you buy

Start with a free trial no commitment

Use the 15-Days free trial to test the connector with your actual workflows. If you get stuck, our product experts will guide you during the trial.

Try before purchase
Test with real data
Get expert help during trial
Make an informed decision
Test it with expert guidance
Evaluate the connector using your own workflows.

Our product experts are available during the trial to help you to eveulate and set things up.

Start Evaluation with Expert
Start Your Evaluation

Talk to an expert, get a demo, and evaluate with guidance choose any option below.

Instant Free Trial

Automated instant trial. No waiting.

Start evaluating immediately.

Copyable Trial Link
https://www.emiprotechnologies.com/r/DOh

Email

Copyable Link
mailto:sales@emiprotechnologies.com

WhatsApp

Copyable Link
https://wa.me/917969361530

Schedule a Meeting

Copyable Link
https://www.emiprotechnologies.com/r/iID
Limited Time Period
Implementation included with purchase

What others charge separately is included here

One of the most practical differentiators: the goal is More than a connector implemented to fit your business workflows.

1

Purchase

Purchase the connector and establish your product access.

2

Guided Implementation

Configure standard workflows and align expected connector behavior.

3

Go-Live

Get ready to run real operations with the Amazon connector.

4

Support

Continue with structured support assistance after Go-Live.

Why this matters
Go live faster with expert-led implementation no trial and error.
  • Smooth Amazon-Odoo workflows (orders, inventory, accounting)
  • Correct setup from day one
  • Faster, reliable go-live
  • Confident start with the connector
Scope Notes
  • Applies to standard connector workflows only
  • No customization included
  • No non-standard workflows included
  • No end-to-end consulting included
  • Go-live depends on readiness of taxes, accounting, inventory, and business process clarity
Talk to an Expert
Activation / How It Works

Operational clarity after purchase

Purchase

Complete your purchase from the Odoo Apps Store.

Register

Register your purchase through Emipro onboarding flow.

Activate

Your access and implementation eligibility are verified and activated.

Expert Connect

The product team connects to move setup toward live readiness.

Signup Link

emiprotechnologies.com/r/lpf

Register Link

emiprotechnologies.com/r/cNL

Registration needs to be done within 30 days after purchase to avail included implementation

Synchronization Coverage
What Syncs Between Amazon & Odoo.

Products, orders, inventory, shipments, returns, finance, and more.

Both directions Odoo to Amazon Amazon to Odoo
Product
Import Products
Product Information Update (Title, ASIN, SKU, Description, etc.)
Product Price Synchronization
Orders
FBM Order Import
FBA Order Import
Pending FBA Order Import
Order Cancellation Synchronization FBM
Order Cancellation for FBA
Shipment Tracking Export (FBM)
Inventory
FBM Stock Synchronization
FBA Live Inventory Report
FBA Stock Adjustments
Inbound Shipment
Create Inbound Shipment Plans
Import Existing Inbound Shipments
Shipment Status Synchronization
Shipment Discrepancy Synchronization
Outbound Shipment
Multi-Channel Fulfillment (Outbound Orders)
Removal Orders
Create Removal Orders
Import Removal Orders
Removal Order Status Synchronization
Returns
Customer Return Import
Return Stock Movement Synchronization
Refunds
Refund Synchronization
Reimbursements
Reimbursement Synchronization
Finance
Settlement Report Import
Fees & Charges Import
VCS VAT Report Import
Upload Customer Invoice
Marketplace
Marketplace Synchronization
Get in Touch
DETAILED FEATURE COVERAGE
Explore Connector Capabilities

Open any category to explore synchronization, automation, and operational workflows.

Easy Setup & Configuration — Seller Onboarding, Marketplace Setup & Fulfillment

Seller & Marketplace Setup

Seller Registration & Authorization
Secure Amazon SP-API Authentication
Connect Amazon Seller Central Account
Multi-Marketplace Support
Multiple Seller Account Management
Automated Marketplace Creation
Multi-Company Support
Seller-Specific Configuration Management
Multi-Database Activation (Production & Staging)
Built-in Configuration Validation
Amazon SP-API Compliance Ready
Amazon Data Protection Compliance Support
Ready-to-Operate Environment with Minimal Configuration
Automatic Default Warehouse Assignment

Fulfillment & Deployment

Flexible Fulfillment Configuration (FBA, FBM & Hybrid)
One-Click Fulfillment Switching
Automated Regional Program Configuration
Support for PAN-EU Program
Support for European Fulfilment Network (EFN)
Support for Multi-Country Inventory (MCI)
Support for Central Europe Program (CEP)
Support for EFN + MCI Hybrid Program
Support for North America Remote Fulfillment (NARF)
Support for Non-NARF Program
Automated Warehouse Creation
Automatic Fulfillment Center Configuration
Marketplace-Specific Warehouse Mapping
Product & Catalog Management — Catalog Synchronization, Product Mapping & Listings

Product Synchronization

One-way Product Synchronization (Amazon Odoo)
Marketplace-wise Product Synchronization
Bulk Product Import
Automatic Product Creation during Import
Product Mapping
Product Mismatch Detection & Reprocessing
Product Report & Synchronization Logs

Product Management

Product Information Management (Title, Seller SKU, ASIN, Barcode, Product Identifiers)
Marketplace-specific Product Listings
Product Variant Support
Multiple Seller SKU Mapping to a Single Odoo Product Variant
Marketplace-specific Price List Synchronization
Manual Product Update Operations
Inventory Management — Live Stock Sync, Warehouse Automation & Inventory Control

Inventory Synchronization

Inventory Import
FBA Live Inventory Synchronization
FBM KIT product Stock Export
FBM Stock Export
Automatic Inventory Validation
FBA Stock Adjustments
FBA Adjustment Reason Mapping
Automated Inventory Reporting
Fulfillment Latency Management
Flexible Stock Calculation Methods

Inventory Management & Automation

Inventory Management & Control
Two-Way Inventory Synchronization
Centralized Inventory Management
Multi-Marketplace Inventory Management
Multi-Warehouse Inventory Tracking
FBA Warehouse Automation
Support for Multiple Fulfillment Models
Inventory Management for Amazon Onsite Warehouses
Fixed or Percentage-Based Stock Export
Order Processing & Auto Workflow Management — Smart Order Automation, FBM/FBA Processing & Shipment Synchronization

Order Processing

Automatic FBM Order Import
Automatic FBA Order Import
Pending FBA Order Management
FBA Shipment Report Integration
Fulfillment Center-Based Order Processing
Shipment Validation
Automatic Order Status Synchronization
Multi-Marketplace Order Processing
Historical FBA/FBM Order Imports
Canceled Order Synchronization
Tracking Stock movements

Auto Workflow & Automation

Auto Workflow Management
Sales Order Confirmation
Automatic Delivery Order Creation
Delivery Validation
Invoice Generation
Payment Registration
Tracking Information Export to Amazon
Financial Processing Automation
FBM & FBA Workflow Support
Pending & Partially Fulfilled Order Support
Auto validate stock movements for FBA Orders
Order Return & Refund Management — Returns, Refunds, Reimbursements & Reverse Inventory

Return Processing

Import FBA Customer Returns
Historical FBA Return & Refund Import
Automatic Return Order Matching
Sellable & Unsellable Inventory Handling
Automatic Stock Movement Creation
Manual & Automated Return Processing
Return Status Synchronization

Refunds & Reconciliation

Refund & Credit Note Management
Settlement-Based Refund Reconciliation
Track Reversal Reimbursement Management
Automatic Reimbursement Reconciliation
Return Report Monitoring
Inbound Shipment (Amazon FBA) — FBA Replenishment, Shipment Plans & Inventory Movement

Shipment Planning & Replenishment

Create & Manage Shipment Plans
Flexible Shipment Planning
Known & Unknown Box Support
Shipment Type Support
Track In-transit Inventory
Import Existing Inbound Shipments
Inventory Movement Tracking
Track Open Inbound shipment
Shipment Plan Validation

Shipment Execution & Monitoring

Shipment Status Monitoring
Inbound Shipments Import
Inventory Discrepancy Management
Automatic Track inbound status & Updates
Warehouse Operation Automation
Shipment Documentation Generation
Manual & Automated Shipment Processing
Removal Order Management — FBA Removal Orders, Inventory Disposal & Stock Recovery

Removal Order Management

Import Amazon Removal Orders
Historical Removal Order Import
Customer Return Removal Processing
Removal Order Reconciliation
Return to Seller Management
Inventory Disposal Management
Liquidation & Disposal Tracking

Automation & Monitoring

Automatic Removal Order Synchronization
Manual & Automated Removal Processing
Removal Status Monitoring
Removal Report Monitoring
Inventory Adjustment Automation
Complete Audit Trail
Outbound Shipment — Multi-Channel Fulfillment & Outbound Order Automation

Outbound Order Management

Multi-Channel Fulfillment
Manual Outbound Order Creation
Automatic Outbound Order Creation
Default Instance for Outbound Orders
Outbound Order Management
Shipment Confirmation

Automation & Synchronization

Automated Outbound Order Processing
Automatic Synchronization with Amazon
Create Outbound Orders on Order Confirmation
Auto Create Outbound Orders
Automatic Import Shipment status & tracking numbers
Manual & Automated Processing
Amazon Warehousing & Distribution (AWD) — AWD Integration, Inventory Distribution & Shipment Management

AWD Inventory Management

Amazon Warehousing & Distribution (AWD) Integration
AWD Inventory Synchronization
Centralized AWD Inventory Management
AWD Inventory Reconciliation
Multi-Warehouse AWD Support

AWD Shipment Automation

Import Amazon AWD Shipments
Automatic AWD Shipment Synchronization
Manual & Automated AWD Shipment Processing
Shipment Status Monitoring
Customer Management — Customer Synchronization, Customer Mapping & Privacy Compliance

Customer Synchronization

Automatic Customer Creation from Amazon Orders
Customer Information Synchronization (If provided by Amazon)
Customer Mapping
Automatic Order-to-Customer Mapping
Customer Feedback & Rating Import

Customer Management & Compliance

Configurable Pending Order Customer Assignment
Amazon Data Protection Compliance
Automatic Customer Data Cleanup (PII Retention)
Accounting & Finance — Settlement Reports, Fee Tracking & Financial Reconciliation

Settlement & Accounting

Amazon Settlement Report Import
Settlement Report Reconciliation
Automated Accounting Entry Creation
Multi-Settlement Processing
Historical Settlement Import
Settlement Difference Reconciliation
Multi-Company Accounting Support
Multi-Currency Settlement Support
Financial Reports & Audit Trail

Financial Management & Automation

Payment Reconciliation
Refund & Financial Adjustment Management
Amazon Fee & Commission Tracking
Shipping & Service Fee Management
Amazon Transaction Type Configuration
Tax Management & Fiscal Position Support
Multi-Marketplace Financial Management
Automated Accounting Workflow
Create & Reconcile reimbursement invoices
Amazon Reimbursement Management — Reimbursements, Claims, Financial Recovery & Reconciliation

Reimbursement Management

Import Amazon Reimbursement through Settlements
Reimbursement Transaction Management
Lost Inventory Reimbursements
Damaged Inventory Reimbursements
Customer Return Reimbursements
Warehouse Damage Reimbursements
Reimbursement Status Tracking for reversal reimbursements

Reconciliation & Automation

Automatic Reimbursement Synchronization
Settlement-Based Reimbursement Reconciliation
Automatic Accounting Entry Creation
Financial Reconciliation
Manual & Automated Processing
Multi-Seller & Multi-Marketplace Management — Seller Management, Global Marketplace Operations & Fulfillment Programs

Seller & Marketplace Management

Multi-Seller Account Management
Multi-Marketplace Support
Multiple Seller Accounts in a Single Odoo Database
Single Seller, Multiple Marketplace Support
Independent Seller Configuration
Seller-Specific Automation Rules
Add & Activate New Marketplaces
Europe & North America Marketplace Support

Global Operations & Automation

Marketplace-Specific Configuration
Marketplace-Specific Warehouse Mapping
Marketplace-Specific Automation Rules
Multi-Marketplace Order Synchronization
Multi-Marketplace Inventory Synchronization
Automated Marketplace & Warehouse Creation
FBA, FBM & Hybrid Fulfillment Support
PAN-EU, EFN, MCI, CEP & NARF Program Support
Exclusive Connector Features — Advanced Automation, Fulfillment Intelligence & Enterprise Capabilities

Advanced Automation

Seller ID Registration with Amazon Compliance
Automatic Marketplace & Warehouse Creation
Automatic Fulfillment Center Synchronization
Automatic Fulfillment Detection
Dynamic Fulfillment Program Configuration
Separate FBM & FBA Business Configurations
Independent Automation Workflows
FBA Pending Order Management

Enterprise Features

Amazon Data Protection Compliance
Third-Party Software Compatibility
IAP License Management
Multi-Company Architecture
Built-in Configuration Validation
Regional Fulfillment Program Support
Amazon SP-API Ready
Talk to an Expert
What Our Customers Say

How the connector performs in real business use

Built for real business use

What matters is how it works after implementation

A mature connector handles real business scenarios reliably.

Next Step

Evaluate before you commit. Buy when you're confident.

That is a much smarter buying path than choosing based on feature noise alone.

Get in Touch

Sales Operations

  • Order Synchronization (Amazon Odoo)
  • Customer Synchronization (Amazon Odoo)
  • Automatic Customer Creation
  • Order Import & Processing
  • Order Cancellation Handling
  • Pending Order Management
  • Historical Order Import

FBM Sales Operations

  • Import FBM Unshipped Orders
  • Import FBM Shipped Orders
  • Import Missing Unshipped Orders
  • Mark Cancel Orders
  • Export Shipment Information to Amazon
  • Update Shipment Status on Amazon

FBA Sales Operations

  • Import FBA Pending Orders
  • Import FBA Shipped Orders
  • Mark Cancel Orders
  • Shipment Report Processing

Product & Catalog Management

  • Import Products
  • Product Mapping
  • Automatic Product Creation During Import
  • Update Existing Products from Odoo to Amazon
  • Product Price Synchronization
  • Amazon Listing Information Management
  • Product Variant Management
  • Multi-Seller Catalog Management
  • Marketplace-wise Product Synchronization

Inbound Shipment Management

  • Create Inbound Shipment Plans
  • Import Existing Inbound Shipments
  • Flexible Shipment Planning
  • Known & Unknown Box Support
  • Shipment Type Support
  • Multi-Warehouse Replenishment
  • Automated Stock Movement Tracking
  • Shipment Status Monitoring
  • Operation Status Verification
  • Label & Documentation Generation
  • Inventory Discrepancy Management
  • Inbound Shipment Report Import

Inventory Management

  • FBM Stock Synchronization (Odoo Amazon)
  • FBA Live Inventory Synchronization (Amazon Odoo)
  • Stock Adjustment Synchronization
  • Customer Return Inventory Processing
  • Multi-Marketplace Inventory Management
  • Multi-Warehouse Inventory Management
  • Warehouse & Fulfillment Center Management
  • Inventory Reporting

Removal Order Management

  • Create Removal Orders
  • Import Removal Orders
  • Historical Removal Order Import
  • Return to Seller (RTS)
  • Inventory Disposal Management
  • Removal Order Status Monitoring
  • Removal Report Processing

Inventory Reconciliation

  • Amazon Reimbursement Management
  • Import Reimbursements through settlements
  • Lost Inventory Reimbursements
  • Damaged Inventory Reimbursements
  • Customer Return Reimbursements
  • Warehouse Damage Reimbursements
  • Settlement-Based Reimbursement Reconciliation
  • Reimbursement Status Tracking for reversal reimbursement
  • Financial Reconciliation

Accounting & Finance

  • Settlement Report Processing
  • Bank Statement Creation
  • Amazon Fee Accounting
  • Transaction Type Mapping
  • Automatic Invoice Reconciliation
  • Refund Reconciliation
  • Credit Note Reconciliation
  • Tax & VAT Support
  • Historical Settlement Import
  • Inventory & Financial Reconciliation
  • Financial Validation

Fulfillment & Shipment

  • Delivery Order Generation (FBM)
  • Export Shipment Confirmation (FBM)
  • Shipment Status Synchronization (FBA)
  • Shipment Detail Synchronization (FBA)
  • Multi-Channel Fulfillment (Outbound Orders)
  • Outbound Order Management

Returns & Refund Management

  • Import FBA Customer Returns
  • Historical Return Import
  • Return Stock Movement Synchronization
  • Refund Synchronization via Settlement Reports
  • Credit Note Reconciliation
  • Return Report Processing

Automation & Scheduler

  • Scheduler-Based Synchronization
  • FBM Order Import Automation
  • FBA Order Processing Automation
  • Inventory Synchronization
  • Fulfillment Center Synchronization
  • Seller Rating Import
  • Invoice Upload to Amazon
  • Automatic Product Creation

Queue Management & Error Handling

  • Queue-Based Operation Management
  • Feed-Based Update Management
  • Failed Operation Tracking
  • Mismatch Logging
  • Error Visibility
  • Retry & Reprocess Operations
  • Operational Audit Trail
In-App Purchase
Amazon Odoo Connector can be availed and used as 'In-App Purchase'.
The app published here on Odoo App Store forms the base for IAP and does not provide any features of the app.
With the purchase of the app , you get 3-months free usage and after that, you are required to make recurring payments by purchasing monthly or annual IAP Packs.
By buying this app and the IAP Packs, you accept the Terms & Conditions, Privacy Policy and the Support Policy.
IAP Packs

Free Usage*

€ 0


First 3 Months

Monthly Pack

€ 99

1 Month

Annual Pack

€ 999

1 Year

* -The free usage for the first 3 months is applicable from the date of purchase of Amazon Odoo Connector.

Support

What support covers

Included Support Window

Unlimited Support for Supported Versions

Unlimited support for the latest 3 versions - no time limit.

Last
3
Versions Covered

Issue Resolution

Investigate and resolve standard connector-related issues through a structured support process.

Workflow Guidance

Support around standard product usage and expected workflow alignment.

Product Troubleshooting

Diagnose and resolve connector issues to keep operations running smoothly.

Documentation

User Guide

COPY LINK

emiprotechnologies.com/r/Tv5

Video Tutorial

Click here to watch videos
Dedicated Support Differentiation
Need Product Support?

Designed for live operations, not ad hoc guesswork

  • Dedicated support team
  • Structured ticketing system
  • Support intended for actual operational usage
  • Better than random "message us and hope" support patterns
Need Product Support?

Use the support portal as the primary channel

Copyable Support Link
emiprotechnologies.com/r/3b4
Copyable Support Policy Link
emiprotechnologies.com/r/uQf

Release Note

COPY LINK

emiprotechnologies.com/r/7Gn

1. How can I create a support ticket for assistance with my purchased connector? +
You can raise a support ticket by following the steps below:
a. Log in or sign up on our website: https://www.emiprotechnologies.com/web/login
b. Go to "My Account" and click on "Register My Order".
c. Enter your Sale Order Number and save the details.
d. After successful registration, navigate to the "Helpdesk" menu and create a new support ticket.
Our support team will review your request and get back to you accordingly.
2. Does purchasing the app from the Odoo App Store include all features? +
With the purchase of the Emipro Amazon Connector from the Odoo app store, you get access to all the published features of the connector along with the connector IAP services.
3. Is there a recurring fee after purchasing the app? +
Yes. This connector is available as an In-App Purchase (IAP) module. After the complimentary IAP period expires, continued usage of the connector requires purchasing recurring IAP packs, which are available on a monthly or annual basis.
4. Is the app compatible with both Odoo Enterprise and Community editions? +
Yes. The app is compatible with Odoo Enterprise (On-Premise and Odoo.sh) as well as Odoo Community. However, Odoo Online (Cloud) does not allow third-party app installations, so the connector cannot be used on Odoo Online.
5. How can I request additional features? +
Additional features can be developed as part of a customization request. You can contact us by creating a support ticket to discuss your requirements (website : https://www.emiprotechnologies.com/web/login).
6. Are upgrades and support included with the purchase? +
Each Odoo version of the connector is treated as a separate product version. Connectors are not automatically upgraded to newer Odoo versions, and a version-specific connector must be purchased separately.
7. Does the connector support multiple Amazon Seller accounts? +
Yes, the Amazon Odoo Connector supports integration with multiple Seller accounts.
8. Which Amazon marketplaces are supported? +
The connector supports the following Amazon marketplaces : US, Canada, UK, Germany, France, Spain, Italy, Egypt, Netherlands, Poland, Saudi Arabia, Sweden, Singapore, Australia, Mexico, Japan, UAE, Turkey, and Brazil.
9. Are additional server libraries required to use the connector? +
No additional libraries are required beyond the standard dependency module (common connector library).
10. Does the connector support Pan-European (PAN-EU) FBA? +
Yes, Pan-European FBA is supported.
11. Does the connector support the OSS (One-Stop Shop) program for Europe? +
Yes, the connector supports the OSS program for the European region.
12. Can past Amazon orders be imported into Odoo? +
Both historical FBM and FBA orders can be imported into Odoo.
13. Can I integrate an Amazon Vendor Central account using this connector? +
No. Vendor Central accounts cannot be integrated using Amazon Connector because Amazon Vendor Central and Seller Central operate under different platforms and business models. This connector supports Seller Central only.
14. Are settlement reports supported in Odoo Community? +
No, settlement report functionality is not available in the Odoo Community version.
15. Can I export new products from Odoo to Amazon using this connector? +
No. The connector does not support exporting new products from Odoo to Amazon. Instead, it provides product import and product mapping features to synchronize products between both platforms.
16. Why does customer information get deleted from my Amazon sales orders in Odoo after 30 days? +
In compliance with Amazon Data Protection Policy, customer data fetched into Odoo from Amazon is automatically removed after 30 days.
The following information is deleted from the sales order :
a. Name
b. Email ID
c. Phone Number
d. Billing and Shipping Address
If you are legally required to retain personally identifiable information (PII) for tax or regulatory purposes, such data must be stored in a "cold" or offline backup. This backup must be encrypted and kept in a physically secure location, with no immediate or interactive access. These guidelines are outlined in the Amazon Seller Registration page Terms and Conditions. Please ensure you review them during the seller registration process. Reference Link: Amazon Terms and Conditions (https://www.emiprotechnologies.com/amazon-terms-and-conditions)
Explore our other applications
Shopify Odoo Connector
Odoo WooCommerce Connector
Amazon Vendor Central Odoo Connector
eBay Odoo Connector
ShipStation Odoo Connector
Odoo Magento 2 Connector
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Sales (sale_management)
• Invoicing (account)
• Inventory (stock)
Community Apps Dependencies Show
Emipro Connector Engine
Lines of code 2366
Technical Name amazon_ept
LicenseOPL-1
Websitehttp://www.emiprotechnologies.com/
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.
  • Ratings
  • Discuss
Incredibly useful with great support
by
david.p@lynnmfg.com
on 2/20/26, 10:27 AM

We wouldn't be able to run our business without this connector - the inventory and accounting connections to Amazon are invaluable. Much better than the built in Odoo connector for Amazon. Whenever there is an issue (usually amazon changing something or adding a feature) the support team is quick to help - either with explaining how to mange the change or developing a new module. The addition of AWD is a great example - they updated the connector quickly when asked and now it works perfectly with AWD shipments. Or recently there was a change in how Amazon treated returns - and the tech team added functionality to manage it. Highly recommend and appreciate all the work that has gone in to this product!


Good support!
by
Davide Raschetti
on 11/7/25, 4:45 AM

Very good


Quick working solution
by
Adrian-Arne Kolb
on 10/24/25, 5:18 AM

Within a few minutes support team was able to fix my problem. Thank you!


Great so far
by
tony
on 7/29/25, 8:06 AM

Quick support for our Ebay, Shopify, Amazon and Shipstation connectors. Took a bit of time to implement, but it's working much better than our previous developers.


Fast Support! Perfect
by
SAMM Commerce GmbH
on 7/4/25, 5:48 AM



A Lifesaver for Amazon Integration – Exceptional Support from Emipro!
by
joe@lemyn.com
on 6/28/25, 12:41 AM

Amazon can be a challenging and complex platform to manage, especially when it comes to integrations. This connector delivers exactly what it promises—a complete and robust solution for syncing and managing Amazon data with ease.

While the setup process is not simple, it’s important to note that the complexity stems from Amazon's own ecosystem, notthe connector itself. Thankfully, the outstanding team at Emipro guided us through every step and ensured everything was configured properly. Their support has been nothing short of phenomenal.

If you're looking for a one-stop solution for managing your Amazon business efficiently, don't hesitate—Emipro is the way to go. Highly recommended!


I dont know yet I havent installed it
by
Toby Leeming
on 6/8/25, 10:32 PM

But I did receive some good heklp on my first query


Wouldn't be able to use Odoo without this
by
Andrew Anderson
on 5/20/25, 2:21 PM



Great App!!
by
Vince Camerano
on 3/25/25, 11:04 AM

Works exactly how we need it to!


Complete solution, fast and thorough service
by
Dominik Strehlke
on 1/24/25, 8:23 AM



The Odoo Connector is great addition to our odoo platform
by
Adam j Bannister
on 11/20/24, 1:37 PM



Thanks for your help with stock synchronization.
by
raquel@slyn.io
on 8/11/26, 12:54 PM

Thanks to Deepak! 


Wondrful Assitence from these wto helpers!!!
by
Giuseppe Tedesco
on 7/21/26, 6:16 AM

Actually these very lovely helpers Sakshi and Lekha helped a lot during the import of FBA and FBM orders in which i wad stucked!

Great help and very Kind 


Module provides good flexibility and support is efficient
by
Francesco Ballerini
on 6/19/26, 4:17 AM

We configured the module on Odoo version 18 and it works smoothly, integrating seamlessly with our existing setup while the support team remained responsive and helpful throughout, answering every question promptly. Positive experience overall!


Good support with Perfect
by
최승윤
on 11/25/25, 11:53 PM
Good support with Perfect
If the tool is technically excellent, the person in charge will also be friendly and professional.



Very friendly and appropriate
by
최승윤
on 11/19/25, 5:54 AM
Somya Gupta, who helped me, was very friendly and knowledgeable, and I would recommend her to everyone.
However, I wish there were more practical, concise, and accessible Korean-language help available before I even ask for help.
I'd also like to see the help and FAQs on each page available in Korean.



Positive Help
by
Baron Kalmeyer
on 11/13/25, 7:53 AM

Support is helpful and seems to be willing to help with any issue, even if not the same connector that the ticket is created. 


Good support!
by
Davide Raschetti
on 11/7/25, 4:44 AM Confirmed Purchase

Very good support!


We have been using the connectors for amazon, shopify and eBay for a while and it works seamlessly. The support is also good from the team. 10/10
by
Transcend Ltd
on 8/15/25, 12:02 AM



Hi, is Amazon India supported with this app?
by
info@itmplc.com
on 7/17/25, 6:00 AM



“Very Complicated Setup – Emipro Made It Work!”
by
joe@lemyn.com
on 6/27/25, 1:01 AM Confirmed Purchase

This is a very complicated setup, and I strongly recommend working with the Emipro team to get it done right. Honestly, we couldn’t have done it without them. The implementation was far from straightforward, but Emipro made it work from the beginning. Now we’re in the phase of seeing how everything performs day-to-day—and so far, we’re impressed. Huge thanks to the team for navigating this complexity with expertise and patience!



Unreliable Connector – Poor Support & Extra Charges
by
Yariv Sade
on 6/19/25, 3:15 AM

We had a very disappointing experience with this Amazon Connector. The connection often fails, and we kept getting repeated errors without any working solution from the Emipro team.

Their support was slow and unhelpful — bugs remained unresolved for weeks, and each issue required endless follow-ups. On top of that, they charged us extra for working hours without delivering real fixes.

Overall, the app is unstable and the service is unreliable. We do not recommend this connector for businesses that depend on smooth and consistent Amazon integration.


by
Shailesh
on 5/16/25, 6:00 AM

If a customer returns an order within 30 days and Amazon issues a refund to us, should these refund-related line items be reflected on the invoice for journal entry purposes?


by
Kunal Deshmukh
on 11/25/24, 6:06 AM

​​


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