Odoo Instagram Messenger Integration
by DevIntelle Consulting Service Pvt.Ltd https://www.devintellecs.com$ 44.79
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) |
| Community Apps Dependencies | Show |
| Lines of code | 874 |
| Technical Name |
dev_meta_instagram_messenger |
| License | See License tab |
| Website | https://www.devintellecs.com |
| Versions | 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) |
| Community Apps Dependencies | Show |
| Lines of code | 874 |
| Technical Name |
dev_meta_instagram_messenger |
| License | See License tab |
| Website | https://www.devintellecs.com |
| Versions | 18.0 19.0 |
Instagram Messenger Integration with Odoo
Instagram Messenger Integration Odoo app connects Instagram Direct Messages with Odoo Discuss,
allowing businesses to manage all Instagram chats from one place. Messages and attachments sent
by Instagram users are automatically fetched into Odoo Discuss, where your team can reply
directly, including sending back images or files. This creates a smooth communication bridge
between Instagram and Odoo, making customer interactions easier to track and manage.
Whenever a new message is received, Odoo generates a real-time notification and creates a
dedicated Discuss channel for that Instagram user. If the contact doesn’t exist, it is created
automatically with the user’s Instagram ID and name, ensuring future conversations remain
organized. A quick-access button in the contact form lets you open the chat instantly.
All conversations, including text and media, are displayed inside Discuss with full history
available for review. You can also view detailed message records, including sender info, message
type, IDs, and attachments. This makes communication transparent, well-structured, and easy to
monitor without switching between apps.
Features
- Automatically fetch Instagram direct messages into Odoo Discuss.
- Reply to Instagram users directly from Odoo with text and attachments.
- Receive images, files, and other media sent through Instagram.
- Send attachments from Odoo back to Instagram users.
- Automatic contact creation for new Instagram users.
- One-click chat access from the contact form.
- Full conversation history stored and categorized in Odoo Discuss.
- Real-time notifications for new messages.
- Detailed record view with message IDs, user IDs, timestamps, and attachments.
Message Receiving Process
This video demonstrates the automatic process triggered when a new message is received from Instagram. As soon as a message arrives, a real-time notification is generated in Odoo, and a dedicated Discuss channel is automatically created for that Instagram user. This helps ensure that each conversation is well-organized and easily accessible within Odoo Discuss.
Meta Integration
From here, you can verify your access token status, generate the webhook callback URL and verification token required for Meta webhook setup, and manually enter your Instagram Account ID. These steps are essential to ensure that Instagram messages are successfully received and displayed in the Odoo Discuss module.
Automatic Contact Creation
When a message is received from an Instagram user, a new contact is automatically created in Odoo if it doesn’t already exist. The system captures the sender’s Instagram ID and name to generate a contact entry, making future interactions organized and easily trackable.
Direct Chat Access from Contact
Displays the Instagram sender's ID directly within the contact form. A quick-access button is provided next to the ID, allowing users to instantly open the related Discuss chat. This improves communication flow by enabling one-click access to ongoing conversations from the contact's profile.
Full Conversation View in Discuss
Displays the list of incoming Instagram messages in the Discuss sidebar, categorized by sender or thread. The main chat window shows the complete conversation, including text messages and media attachments. Users can directly read, reply, and exchange attachments from here, enabling smooth and centralized communication within Odoo.
Messages History
Shows a detailed tree view of all past Instagram message interactions, including timestamps, sender info, and message type. Alongside, the floating chat window provides quick access to the ongoing conversation, allowing users to view history and reply in real-time without leaving the current screen.
Detailed Message History View
Displays a complete record of each Instagram message in a structured form view. It includes key information such as message type, sender's Instagram ID, message ID, linked contact, Instagram account ID, conversation ID, meta provider, attachments, and the actual message content. This detailed view helps in maintaining transparency, debugging, and tracking every interaction with precision.
Version 1.0 | Released on : 25th July 2025
-
Is this app compatible with Odoo Enterprise?
- Yes, our app works with Odoo Enterprise as well as Community.
-
If need of customization in this app, How can i contact ?
- Please contact us on odoo@devintellecs.com
-
Do i get free support?
- Yes, you will get free support for 90days.
-
Do i get free updates?
- Yes, you will get free updates for lifetime.
-
Do i have to buy this module for each version ?
- Yes, you have to buy this module for each version.
Support
Why Us?
Devintelle Odoo Services
Connect Us
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Please log in to comment on this module