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  1. APPS
  2. Discuss
  3. Odoo Email From v 19.0
  4. Sales Conditions FAQ

Odoo Email From

by faOtools https://faotools.com/apps/odoo-email-from
Odoo

$ 36.56

v 19.0 Third Party
Live Preview
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Versions 17.0 18.0 19.0
You bought this module and need support? Click here!
Versions 17.0 18.0 19.0
  • Description
  • Manifest
  • License
Support & Demo

Request a free demo: To see the app in action, copy this link into your browser https://faotools.com/s/70mjgv and ask for a personalized live-preview database. No phone number or credit card required, only a short email sign-up.

Contact us: For any questions about this app, copy this link https://faotools.com/s/5zomip and reach the team directly.

In Short

Enterprise Community Odoo.sh

Odoo Email From is an Odoo 19 Discuss app (19.0.1.0.1). The tool to flexibly administer email From and Reply-To addresses. Custom email from.

Odoo Email From controls which From and Reply-To address is used for every outgoing email, without exposing addresses your outgoing mail server does not support. Maintain a managed address list, each locked to one outgoing server, pick those addresses in the composer and on email templates, and define metadata rules that choose the right sender for a given model and record. The module replaces Odoo's free-text Send From / Reply To controls with managed pickers and fills the native template and sending fields behind the scenes, so you do not configure the same metadata twice.

Pricing

The current price of Odoo Email From is 38 32 (one-time purchase for Odoo 19, all-inclusive Odoo Apps Store price). This promotional price is valid until August, 15.

No additional paid dependencies are required: the price above covers the full functionality out of the box on top of a standard Odoo installation. There are optional add-ons that can extend this app; you can find the details under Package, add-ons, and pricing details.

Perfect for

Multi-brand and multi-department companies

Perfect for organizations that need different From/Reply-To addresses per brand, department or sales team, without letting every user type in an arbitrary address.

Companies using several outgoing mail servers

Ideal when different SMTP relays or providers are configured in Odoo and each sender address must only ever go out through its matching server.

Teams wanting automated sender selection

Useful for automating which address is used for a given document type or business scenario, instead of relying on users to remember and pick the right one every time.

  • Features
  • FAQ
  • Screenshots
  • Support & Demo free
Package details

Package, add-ons, and pricing details

Dependencies, optional apps, included prices, and abbreviations.

Show details

Odoo Email From

The core module which introduces the basic email from and reply to settings Its price is 38 32 .

Odoo Email From: Invoices

- The optional free extension that adds the email from and reply-to to the invoice send wizard.

Why teams choose it

Key benefits before you dive into the details

Managed address book

Maintain the allowed From and Reply-To addresses, each linked to the outgoing mail server that actually supports it.

From and Reply-To in the composer

Let users choose an approved sender straight in the full composer instead of free-typing an address.

Template sender addresses

Set a managed From/Reply-To on mail templates and apply it automatically whenever the template runs.

Metadata rules

Pick the sender automatically by document type and domain filter, with optional priority over template defaults.

Matching outgoing server

Every address is tied to one outgoing server, and the server field is hidden when a single server is configured.

Enforced consistency

An XML domain plus a Python check block mismatched address and server pairs, even when sending through the API.

Ready to evaluate?

Add to cart now or start with a free demo request.

To purchase the app, click the Add to Cart button at the top of this Odoo Apps Store page.

Start a free demo: https://faotools.com/s/70mjgv

Free personalized demo. No phone number or credit card required. Free life-time updates and expert support within the major Odoo version.

Pick the From and Reply-To in the composer

Managed address pickers instead of typing Send From / Reply To by hand

Choose, do not type

  • Turn the pickers on from Settings. Enable the Email From and Reply-To pickers in the full composer from the Email From settings.
  • Select an approved address. Users pick a From or Reply-To from the managed list, and the composer fills the real sender values for them.
  • Force replies where you want them. Choosing a Reply-To also routes future replies to that address.

Smart outgoing-server handling

  • Server set for you. The outgoing mail server matching the chosen address is selected automatically.
  • Hidden when there is only one. With a single server configured, the server field is hidden and applied silently.
  • Filtered when there are several. With multiple servers, the picker only offers addresses that match the selected server.
Odoo message composer with managed Email From, Reply-To, and outgoing mail server fields replacing free-text sender entry

One managed address book behind every email

One address list for From and Reply-To; each address already knows its outgoing server

One place to define addresses

  • Label every sender clearly. Give each address a name and email, for example Support or Sales, so users recognize it instantly.
  • Order and scope the list. Sequence the addresses, archive the ones you retire, and keep them per company.
  • Feed the whole module. The same list powers the composer, email templates and metadata rules, so nothing is ever free-typed.

Locked to the right server

  • One address, one server. Each address is tied to exactly one outgoing mail server it is allowed to send through.
  • No wrong pairings. An address can never be combined with, or sent through, another server by mistake.
  • Provider support stays your job. Make sure your relay actually allows sending under each address you add; the module enforces the consistency inside Odoo.
Odoo Email From available addresses list showing Support, Sales, and Apps senders each locked to its outgoing mail server

Managed Send From and Reply To on email templates

Replace Odoo's free-text template fields with the same managed address pickers

Set it once on the template

  • Pick a managed address. Choose the From and Reply-To of any mail template from the same approved address list.
  • Populate the native fields. Your selection fills the template Send From and Reply-To values, so no core behavior is bypassed.
  • Keep the server tidy. The outgoing server field stays read-only when a single server is configured.

Applied everywhere the template runs

  • Consistent across channels. The template address is used in the composer, automated actions and any flow that sends the template.
  • No reselection needed. Once set on the template, the correct sender is applied every time without user input.
  • Same safety guarantees. Template addresses obey the same address and outgoing-server matching as the composer.
Odoo email template Settings tab with managed From Address, Reply-To Address, and outgoing mail server pickers

Automatic sender selection with metadata rules

Choose the right From/Reply-To by document type and filter, with no manual step

Match by model and filter

  • Rules per document type. Define which sender to use for a model, for example sales orders, invoices or leads.
  • Narrow with a domain. Add a filter so a rule only fires for matching records, such as a given sales team or customer segment.
  • First match resolves everything. The winning rule sets the From, the Reply-To and the matching outgoing server together.

You control the priority

  • Templates win by default. When a mail template already defines a sender, the template value is kept.
  • Flip it when you need to. Enable Prioritize over templates and the rule takes precedence over the template default.
  • Hands-off in the composer. The resolved sender is applied automatically, so users never have to remember the right address.
Odoo Email From metadata rules list assigning From and Reply-To per document type, server, and optional template priority
Odoo Email From rule form applying Support sender to Task records filtered by project, with prioritize over templates enabled

Keep sending safe and deliverable

Why managed addresses matter and how mismatches are blocked

Your outgoing mail server must support this. Odoo Email From only manages which address is offered and selected. Your outgoing mail server (or relay/provider) still has to allow sending, and setting Reply-To, under each address you configure. Check this with your mail server or relay provider before relying on it.

Why letting anyone type an address is risky

  • Providers only trust known senders. Most mail providers reject or mark as spam any message sent from an address they do not recognize.
  • Failures can happen quietly. If anyone can type any From or Reply-To address, a message can fail to arrive without a clear warning in Odoo.
  • Only approved addresses are offered. The composer, templates and rules only let you choose from the addresses you have already configured.

Mismatches are caught automatically

  • Wrong pairings stay out of view. You can only pick an address together with the outgoing mail server it is actually linked to.
  • Sending is blocked if something doesn't match. Even automated emails or connected apps cannot bypass this check.
  • You still confirm support with your provider. Make sure your outgoing mail server allows sending under each address you add, usually through a matching sender filter or verification step.
What are the update policies of your tools?

According to the current Odoo Apps Store policies:

  • Every module bought for version 12.0 and prior gives you access to all versions up to 12.0.
  • Starting from version 13.0, every module version should be purchased separately.
  • Disregarding the version, purchasing a tool grants you a right to all updates and bug fixes within a major version.

Please note that the faOtools team does not control those policies. For all questions, please contact the Odoo Apps Store representatives directly.

How can I install your app on Odoo.sh?

The most straightforward approach is to use the Odoo store's built-in workflow:

1. Open the module's page and click the button Deploy on odoo.sh

2. After that, you will be redirected to the GitHub page. Log in to your account, then click 'Create a new repo' or use an existing one. Please ensure your repository is private. It is not permitted to publish the apps under the OPL-1 license. If necessary, create a new repo for your Odoo.sh project

3. Then, go to odoo.sh and click the Deploy button. In the pop-up window, submit the decision and click 'Continue.' This action will trigger the installation process.

These steps will install the app for your project's production branch. If you want to deploy the apps for other branches or update the module, you should undertake the following actions:

1. Upload the source code for the app from the Odoo store

2. Commit the module to a required GitHub repository. Ensure none of the app folders/files are ignored (i.e., not included in your repo's .gitignore). Repositories are automatically created by odoo.sh and may include some crucial items by default (e.g., /lib). You should upload all module directories, subdirectories, and files without exceptions

3. Deploy a target branch of the odoo.sh project or, if your settings assume that, wait until it is automatically built.

How should I install your app on my own server?
1. Unzip the source code of the purchased tools in one of your Odoo add-ons' directories;
2. Re-start the Odoo server;
3. Turn on developer mode (technical settings);
4. Update the apps' list (the apps' menu);
5. Find the app and push the button 'Activate'/'Install';
6. Follow the guidelines on the app's page if those exist.
I noticed that your app has extra add-ons. May I purchase them afterwards?

Yes, sure. Simultaneously, Odoo automatically adds all dependencies to a cart, so you should exclude previously purchased tools to avoid double payment.

I deployed your app on Odoo.sh and see warning/error in tests

A red/orange warning does not influence the app's features. Regretfully, sometimes our modules do not pass standard automatic tests since the latter assume behavior that conflicts with our app's goals. For example, we change the price calculation, while the standard Odoo module tests compare the final price to a standard algorithm.

So, first of all, please check the deployed database features. Does everything work correctly?

If you still assume that the warning influences real features, please contact us and forward full installation logs and the full list of deployed modules (including core and third-party ones).

May I buy your app from your company directly?

No, we only distribute the tools through the official Odoo apps store.

I would like to get a discount

Regretfully, we do not have the technical means to provide individual prices. 

May I install the app on my Odoo Online (SaaS) database?

No, third-party apps can not be used on Odoo Online. Unfortunately, Odoo SaaS blocks such a possibility.

Your tool has dependencies on other app(s). Should I purchase those?

Yes, our tool requires all modules marked in dependencies to work correctly. The price marked on the app page already includes all necessary dependencies.

What is the price for the module in US Dollars? Why did it change?

The price for our modules is set in euros. The Odoo store converts prices to other currencies according to its internal exchange rate. Thus, the price in US Dollars may change when the exchange rate is updated.

Turn on Email From pickers from Settings

Odoo Email From settings page enabling composer From, Reply-To, and outgoing server pickers with shortcuts to available addresses and metadata rules

From and Reply-To pickers in the composer

Odoo message composer with managed Email From, Reply-To, and outgoing mail server fields replacing free-text sender entry

Managed From and Reply-To address book

Odoo Email From available addresses list showing Support, Sales, and Apps senders each locked to its outgoing mail server

Managed Send From and Reply-To on email templates

Odoo email template Settings tab with managed From Address, Reply-To Address, and outgoing mail server pickers

Automatic sender rules by document type

Odoo Email From metadata rules list assigning From and Reply-To per document type, server, and optional template priority

Metadata rule with domain filter

Odoo Email From rule form applying Support sender to Task records filtered by project, with prioritize over templates enabled

Template sender prevails when rules defer

Odoo composer showing template-chosen From and Reply-To when no metadata rule overrides the template default

Odoo demonstration databases (live previews)

For this app, we might provide a free personalized demo database.

To demand such a database, press the button "Live Preview" on the top of this page or copy the link https://faotools.com/s/70mjgv

You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.

By your request, we will prepare an individual live preview database, where you can apply any tests and check assumptions for about two weeks.

Demo database QR code

Bug reporting

If you encounter bugs or inconsistent behavior, do not hesitate to contact us. We guarantee to provide fixes within 60 days of purchase and are intensely interested in improving our tools even after this period.

To send us a bug report, press the "Website" link at the top of this page and push the button "Bug Report" (the tab Support). Alternatively, copy the link https://faotools.com/s/9z0j5j

You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.

Please include as many details as possible in your request: screenshots, Odoo server logs, a full description of how to reproduce your problem, and so on. Usually, it takes a few business days to prepare a working plan for an issue (if a bug is confirmed) or provide you with guidelines on what should be done (otherwise).

Bug Report QR code

Public features requests and module ideas (free development)

We are strongly motivated to improve our tools and would be grateful for any feedback. If your requirements are of public use and might be efficiently implemented, the team will include those in our to-do list.

Such a to-do list is processed regularly and does not assume extra fees. Although we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.

To share ideas, press the "Website" link at the top of this page and push the button "Share Features Ideas" (the tab Support). Alternatively, copy the link https://faotools.com/s/npegld

You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.

Module Ideas QR code

Questions and misc issues

Feel free to contact us with any other concerns, doubts, or questions: press the "Website" link at the top of this page and push the button "Raise Question" (the tab Support). Alternatively, copy the link https://faotools.com/s/5zomip

You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.

Questions QR code

About the team

faOtools (faotools.com, former odootools.com) is the developers and business analysts team that helps you extend Odoo's potential. Since 2012, we have worked side by side with end users for whom Odoo is the primary business tool, turning their real needs into ready-to-use apps.

Trusted since 2012

More than a decade focused on Odoo. Many customers have relied on faOtools since Odoo v8, upgrade after upgrade.

102 published apps

102 apps published and maintained on the Odoo Apps Store, covering a wide range of real business needs.

Approved by real users

Our tools are built and hardened with feedback from companies running Odoo in production, and carry strong five-star ratings on the Odoo Store.

Free lifetime support

Free support and bug fixes for the entire lifetime of the Odoo major version you purchased - no recurring support fee.

Free live demos

Try most tools on a live demo database before you buy, so you know exactly what you are getting.

Compatible with core Odoo

Our modules complement standard Odoo apps and follow Odoo's philosophy - they extend the core, they never fight it.

Ready to use out of the box

Designed around real-life scenarios with clean defaults and clear documentation - install and start using them right away.

OPL-1 and AI-friendly

Distributed under the Odoo Proprietary License: you may build your own modules - including AI-assisted adaptations - on top of ours as a dependency.

Open to your ideas

Share a request. If it is useful for everyone, we often add the feature to the app at no extra cost.

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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 704
Technical Name odoo_email_from
LicenseSee License tab
Websitehttps://faotools.com/apps/odoo-email-from
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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