The appointment has its own pdf attachment (voucher). This attachment is generated automatically based on Odoo web templates. With certain technical skills or with a help of any Odoo partner/vendor, it is possible to modify that template (as it is done per Odoo quotations, invoices, etc). By default, it uses the standard company layout introduced within the app.

In the backend, it is possible to turn on the ‘Multi scheduling’ option, then the manager will be able to make several bookings for a customer for different services/resources and choose several time slots. In the portal, there is the ‘Multi scheduling’ option. It allows the customer to book one service/resource, but for several time slots. To book more than one service/resource, the customer should do several bookings.

For managers/specialists, you may configure subscriptions per resource type and resources. For example, notifications regarding new appointments are linked to the email subtype 'New appointments and recovering'. Besides, the app allows to set up reminders to alarm involved parties. Have a look at the appointments app > Configurations > Reminders.

As soon as all steps are done, a customer receives a confirmation email and he/she is redirected to the success page by default (a pdf with a voucher is attached to such email). On the success page, it is possible to print the voucher as well.

When a client starts reserving service and chooses a time slot, it becomes unavailable for other users and pre-reservation occurs. In order to make it available again, you need to set the maximum time for the reservation. After this time, if the client didn't complete the reservation, the time slot will be available again.

To set the time for pre-reservation:

1. Open the Appointments app

2. Go to Configuration>Configuration

3. In the 'Maximum Period for Pre-Reservation' set the time

The resource division might be configured differently. One approach is to rely upon Odoo multi companies. As you create resources types/resources/services, you can optionally specify the company they relate to. Or you can make them ‘global’, related to all companies. Thus, the set of resource types/resources/services may be different for each company.

It is also possible, to set the appointments process differently on different websites/branches. Just choose the website to show particular resource type/resources/services. These branches may even be connected to completely different spheres, for example, one site may be used to book English lessons and the second one to book the time in a gym.

Even without assigning different companies or websites, it is possible to set up appointments for different spheres of your business. The app is designed in such a way, that you can on your own decide which step to relate to your businesses. For example, you can consider one resource type as a dentist clinic in the city center and the second one as surgical dentistry in a residential area. This way, using resource types, you will be able to manage different branches and divide the resources by them even without a multi-companies environment.

Yes, a user can create an appointment without creating an account, but only for the first time. As a person makes an appointment, his email is reserved in the base and cannot be used again. So for further registrations, or for existing contacts, it is necessary to log in, in order to make an appointment.

A user can sign up either from confirmation email or right in Odoo. Invitation link is short-lived, so if a user missed the opportunity, he/she would have to reset a password afterwards or ask for your help.

To change the language of an email template:

1. Make sure, that you have the target languages installed in your Odoo.

2. Then, turn on the developer mode and go to Technical > Templates

3. There, find the template 'Appoints: Success Email'

4. Start editing the template, and click on the language icon in the top right corner of the article's template.

5. You will see the article's body in all system languages. Manually translate the target language email, but don't delete the code. Save the result.

After that, you also need to change the contact's language to the preferred one (can be changed on the contact's card in the field 'Language'). Then, such contacts will receive the email in this language.

If a person makes an appointment for the first time on your website, then, by default, the opened site's language will be assigned to them. And the confirmation email in that language will be sent.

The field 'Start round' rounds the time to this number, to avoid cases, when the time doesn't look good. For example, if now the time is 9:48 and I should book a service no later than a day before it, then the first available time tomorrow will be 9:48, which is not a good time. But, if you choose to round for an hour (01:00), then the available time will be 10:00.

To see some more options and examples of the way to round the time ('Help'), hover over the field's title.

You are welcome to customize those. Please find templates under the menus Configuration > Notifications > Email Templates and SMS Templates.

Besides, you may apply different templates for different resource types. Have a look at any resource type > Notifications.

The tool already does it automatically for you:

1. if there is a single published resource type, the first step would not be shown;

2. if resource allocation method is automatic or there is a single published resource, the second step would be missed;

3. if there is a single published service for chosen resource type / resources, then the third step would be missed.

The only step which should be configured is the confirmation page: you may turn it on /off on the configuration page.

According to the current Odoo Apps Store policies:

• Every module bought for version 12.0 and prior gives you access to all versions up to 12.0.
• Starting from version 13.0, every module version should be purchased separately.
• Disregarding the version, purchasing a tool grants you a right to all updates and bug fixes within a major version.

Please note that the faOtools team does not control those policies. For all questions, please contact the Odoo Apps Store representatives directly.

The most straightforward approach is to use the Odoo store's built-in workflow:

1. Open the module's page and click the button Deploy on odoo.sh

2. After that, you will be redirected to the GitHub page. Log in to your account, then click 'Create a new repo' or use an existing one. Please ensure your repository is private. It is not permitted to publish the apps under the OPL-1 license. If necessary, create a new repo for your Odoo.sh project

3. Then, go to odoo.sh and click the Deploy button. In the pop-up window, submit the decision and click 'Continue.' This action will trigger the installation process.

These steps will install the app for your project's production branch. If you want to deploy the apps for other branches or update the module, you should undertake the following actions:

1. Upload the source code for the app from the Odoo store

2. Commit the module to a required GitHub repository. Ensure none of the app folders/files are ignored (i.e., not included in your repo's .gitignore). Repositories are automatically created by odoo.sh and may include some crucial items by default (e.g., /lib). You should upload all module directories, subdirectories, and files without exceptions

3. Deploy a target branch of the odoo.sh project or, if your settings assume that, wait until it is automatically built.

Yes, sure. Simultaneously, Odoo automatically adds all dependencies to a cart, so you should exclude previously purchased tools to avoid double payment.

A red/orange warning does not influence the app's features. Regretfully, sometimes our modules do not pass standard automatic tests since the latter assume behavior that conflicts with our app's goals. For example, we change the price calculation, while the standard Odoo module tests compare the final price to a standard algorithm.

So, first of all, please check the deployed database features. Does everything work correctly?

If you still assume that the warning influences real features, please contact us and forward full installation logs and the full list of deployed modules (including core and third-party ones).

No, we only distribute the tools through the official Odoo apps store.

Regretfully, we do not have the technical means to provide individual prices. 

No, third-party apps can not be used on Odoo Online. Unfortunately, Odoo SaaS blocks such a possibility.

Yes, our tool requires all modules marked in dependencies to work correctly. The price marked on the app page already includes all necessary dependencies.

The price for our modules is set in euros. The Odoo store converts prices to other currencies according to its internal exchange rate. Thus, the price in US Dollars may change when the exchange rate is updated.