This app allow your customer to view all your teams in website and allow them to create ticket.
Display the number of Sssigned tickets on a Kanban Cards
Allow to set alias on team so when customer send mail to this it will automatically set this team on ticket.
Enforce SLAs by activating Email reminders and escalations for tickets.
This module helpds Helpdesk Ticket Knowledge Base system with support ticket
Multi-Purpose Helpdesk With Ticket Management For Projects
Helpdesk ticket number on timesheet
Assign each help-desk ticket a unique number based on your defined sequence
Add Parent/Child relationship to Helpdesk Ticket
This app allow your customers and technician to Scan and Submit Images from Support Ticket my account menu.
Ticket Timer for Helpdesk Timer for ticket start and stop timer pause helpdesk start helpdesk timer stop helpdesk timer start and stop helpdesk timer helpdesk timesheet timer record timesheet with timer start timesheet timer task timer stop timesheet timer
Helpdesk Ticket Timesheet with Start Stop improvements to make it more easy and usefull.
Set the priority based on the type
This module adds operating unit information to Helpdesk tickets.
This app allow you to have report for time slots of helpdesk tickets.
Links a task in the helpdesk so that timesheets from tickets are booked directly to the task.
Helpdesk Website
Helpdesk Working Hours/Time and Upcoming Holidays
Helpdesk Ticket Auto Response System Ticket Email Auto Notification Helpdesk Support Tickets by Stages support ticket email auto notification auto response to issue issue auto notification ticket automated response automated support email auto notify