HelpDesk Apps 46 Apps found. category: HelpDesk × version: 16.0 ×

HelpDesk Mass Tags

Helpdesk Service Level Agreement Odoo Helpdesk SLA Management Ticket Response and Resolution Tracking Customer Support SLA Monitoring SLA Reports and Breach Alerts in Odoo Helpdesk SLA helpdesk ticket SLA service level agreement SLA tracking helpdesk response time tracking Customer support SLA ticket deadline tracking helpdesk reporting SLA monitoring Ticket management SLA

Odoo Helpdesk Support Enterprise bundle Apps.

Helpdesk Support Ticket Locking System Only for Enterprise Edition

Portal users can track the status of the tickets they submit

Helpdesk ticket lock and unlock helpdesk tickets restrict editing helpdesk tickets Ticket lock history multiple users editing same ticket secure helpdesk ticket updates Helpdesk ticket permission control helpdesk ticket lock feature Ticket edit restriction helpdesk ticket conflict prevention

Helpdesk Ticket Sale

Allows to set severity on the helpdesk ticket.

Customer can do digital signature on helpdesk ticket form on portal(for Enterprise)

Helpdesk ticket transfer tickets to new team leader Helpdesk reassign tickets reassignment module Helpdesk ticket management Reassign Helpdesk tickets between leaders customer support ticket transfer Helpdesk team leader ticket management ticket workflow transfer Move Helpdesk tickets

Email Alias for Ticket Type in Odoo

Helpdesk time slot report Ticket time slot tracking helpdesk workload analysis ticket time slot management Helpdesk ticket reporting by time slot analysis helpdesk team workload helpdesk ticket charts and reports Helpdesk time tracking report helpdesk reports helpdesk analysis

Heldesk Time Slots Select Timeslot for Helpdesk Ticket Time Tracking Helpdesk Reporting App Helpdesk Time Slot Analysis Ticket Management with Time Slots Helpdesk Productivity Report Helpdesk Workload Analysis Helpdesk Time Slot Report

This app allow you helpdesk team to create Maintenance Request from Ticket.

Material Requisition for Helpdesk Support Ticket.

Customizes helpdesk ticket to skip email notifications based on the team configuration.

Website form is now able to generate a helpdesk ticket for online helpdesk ticket submission.