Manage helpdesk tickets, teams, and customer support.
Export Ticket | Export Single Ticket | Export from Website | Export From Portal | Export Feature from website | Export xls | Tickets Between Dates | Export Individual Ticket | Export List | Export Ticket List | Export Excel | Export Between Dates
Issue Ticket System or service requests from odoo portal. Customer can view their ticket from the portal and easily see stage of the reported ticket. Generate leads/opportunities, quotations/sale orders, contract and invoices. Create Work orders from the ticket. Sontract managemnt for services Manage Indent management for spare parts Workorder management for technicians Local purchase for spare parts Safety management for workers Dashboard and multiple reports Breakdown Facility Management Breakdown Maintenance Management Facility Management Preventive management Breakdown management Corrective Maintenance Helpdesk Management Service desk management Breakdown Maintenance
Field Service Helpdesk ticket to Field Service task Helpdesk and Field Service link Field Service task from Helpdesk ticket Helpdesk ticket management for field service customer support and field service integration Two-way integration Helpdesk Field Service Field Service to Helpdesk ticket support and service team coordination manage tickets and service tasks
Odoo Genius website helpdesk Ticket Support management Issue management for customer support with dashboard ticket help desk module, ticket portal, ticket management, customer helpdesk, help desk ticket, customer help desk support ticket, billing for support, timesheets, website support ticket, website help desk support online ticketing system, helpdesk module, customizable helpdesk app, Service Desk, Helpdesk with Stages, support ticket by team, flexible helpdesk module manage ticket help desk app whatsapp Help Desk Ticket Management odoo
Synchronize GitLab issues with Helpdesk tickets
Monitor, track, and resolve customer issues
A ticketing-based support application for Odoo and Viindoo to help you manage and track support tickets for both employees and external partners
Integrate the Helpdesk with Human Resources
AI-powered ticket routing, SLA management, multi-channel support
Helpdesk custom fields Add custom fields in Helpdesk Add custom fields in ticket custom fields dynamic custom fields Customize Ticket fields custom field manager user defined fields field customization helpdesk custom fields ticket custom fields global custom field studio Add Custom Fields in Helpdesk ticket extra fields
Filter fleet vehicles in helpdesk tickets based on customer-driver relationship
Helpdesk Mass Tags
Extend Helpdesk with Sales Order linkage, ticket classification, and action tracking.
Full-featured Helpdesk & Ticket Management for Community Edition
Helpdesk restrict domains Block email domains helpdesk allowed email domains Email domain restriction Helpdesk ticket domain validation Restrict customer email domains prevent spam in helpdesk tickets Allowed domains for Odoo Helpdesk Restrict outgoing emails by domain Helpdesk email domain control
Helpdesk Service Level Agreement Odoo Helpdesk SLA Management Ticket Response and Resolution Tracking Customer Support SLA Monitoring SLA Reports and Breach Alerts in Odoo Helpdesk SLA helpdesk ticket SLA service level agreement SLA tracking helpdesk response time tracking Customer support SLA ticket deadline tracking helpdesk reporting SLA monitoring Ticket management SLA
Odoo Helpdesk Support Enterprise bundle Apps.
Helpdesk Support Ticket Locking System Only for Enterprise Edition