HelpDesk Apps 66 Apps found. category: HelpDesk × version: 18.0 ×

Appointment Helpdesk Ticket Integrate

Allow to create repair order from helpdesk.

Generate PDF and Excel reports for customer complaint resolution with pie charts and advanced filtering

Export Ticket | Export Single Ticket | Export from Website | Export From Portal | Export Feature from website | Export xls | Tickets Between Dates | Export Individual Ticket | Export List | Export Ticket List | Export Excel | Export Between Dates

Issue Ticket System or service requests from odoo portal. Customer can view their ticket from the portal and easily see stage of the reported ticket. Generate leads/opportunities, quotations/sale orders, contract and invoices. Create Work orders from the ticket. Sontract managemnt for services Manage Indent management for spare parts Workorder management for technicians Local purchase for spare parts Safety management for workers Dashboard and multiple reports Breakdown Facility Management Breakdown Maintenance Management Facility Management Preventive management Breakdown management Corrective Maintenance Helpdesk Management Service desk management Breakdown Maintenance

Field Service Helpdesk ticket to Field Service task Helpdesk and Field Service link Field Service task from Helpdesk ticket Helpdesk ticket management for field service customer support and field service integration Two-way integration Helpdesk Field Service Field Service to Helpdesk ticket support and service team coordination manage tickets and service tasks

Odoo Genius website helpdesk Ticket Support management Issue management for customer support with dashboard ticket help desk module, ticket portal, ticket management, customer helpdesk, help desk ticket, customer help desk support ticket, billing for support, timesheets, website support ticket, website help desk support online ticketing system, helpdesk module, customizable helpdesk app, Service Desk, Helpdesk with Stages, support ticket by team, flexible helpdesk module manage ticket help desk app whatsapp Help Desk Ticket Management odoo

A ticketing-based support application for Odoo and Viindoo to help you manage and track support tickets for both employees and external partners

Monitor, track, and resolve customer issues

Integrate the Helpdesk with Human Resources

This feature allows you to seamlessly manage misrouted information by converting business inquiries that accidentally enter the Helpdesk pipeline into proper business opportunities. Likewise, you can easily generate a Helpdesk ticket from a business inquiry whenever customer support is needed instead of a sales follow-up. This smooth conversion process ensures that every inquiry reaches the correct team—whether Sales or Support—improving workflow accuracy and preventing important customer requests from being lost or mishandled.

Helpdesk Mass Tags

Helpdesk Service Level Agreement Odoo Helpdesk SLA Management Ticket Response and Resolution Tracking Customer Support SLA Monitoring SLA Reports and Breach Alerts in Odoo Helpdesk SLA helpdesk ticket SLA service level agreement SLA tracking helpdesk response time tracking Customer support SLA ticket deadline tracking helpdesk reporting SLA monitoring Ticket management SLA

Odoo Helpdesk Support Enterprise bundle Apps.

Helpdesk Support Ticket Locking System Only for Enterprise Edition

Submit ticket from website

Portal users can track the status of the tickets they submit

Helpdesk ticket lock and unlock helpdesk tickets restrict editing helpdesk tickets Ticket lock history multiple users editing same ticket secure helpdesk ticket updates Helpdesk ticket permission control helpdesk ticket lock feature Ticket edit restriction helpdesk ticket conflict prevention