HelpDesk Apps 70 Apps found. category: HelpDesk × version: 17.0 ×

Field Service Helpdesk ticket to Field Service task Helpdesk and Field Service link Field Service task from Helpdesk ticket Helpdesk ticket management for field service customer support and field service integration Two-way integration Helpdesk Field Service Field Service to Helpdesk ticket support and service team coordination manage tickets and service tasks

Odoo Genius website helpdesk Ticket Support management Issue management for customer support with dashboard ticket help desk module, ticket portal, ticket management, customer helpdesk, help desk ticket, customer help desk support ticket, billing for support, timesheets, website support ticket, website help desk support online ticketing system, helpdesk module, customizable helpdesk app, Service Desk, Helpdesk with Stages, support ticket by team, flexible helpdesk module manage ticket help desk app whatsapp Help Desk Ticket Management odoo

Monitor, track, and resolve customer issues

A ticketing-based support application for Odoo and Viindoo to help you manage and track support tickets for both employees and external partners

Integrate the Helpdesk with Human Resources

This feature allows you to seamlessly manage misrouted information by converting business inquiries that accidentally enter the Helpdesk pipeline into proper business opportunities. Likewise, you can easily generate a Helpdesk ticket from a business inquiry whenever customer support is needed instead of a sales follow-up. This smooth conversion process ensures that every inquiry reaches the correct team—whether Sales or Support—improving workflow accuracy and preventing important customer requests from being lost or mishandled.

This module allows you to easily create credit notes directly from Helpdesk tickets, making the refund and adjustment process smooth and efficient. Whenever a customer raises an issue that requires a credit note—such as a wrong product, damaged item, or billing correction—you can generate it instantly from the ticket itself. This ensures a seamless flow between customer support and accounting, reduces manual work, avoids errors, and speeds up the resolution process while providing customers with a quick and hassle-free experience.

Helpdesk Mass Tags

Helpdesk Service Level Agreement Odoo Helpdesk SLA Management Ticket Response and Resolution Tracking Customer Support SLA Monitoring SLA Reports and Breach Alerts in Odoo Helpdesk SLA helpdesk ticket SLA service level agreement SLA tracking helpdesk response time tracking Customer support SLA ticket deadline tracking helpdesk reporting SLA monitoring Ticket management SLA

This module allows you to efficiently manage all after-sales services directly through Helpdesk tickets. From product issues and service requests to replacements and follow-ups, everything is handled in one organized workflow. It ensures that customer concerns are tracked, processed, and resolved smoothly, giving your support team a structured way to manage post-purchase activities while improving customer satisfaction and service quality.

Odoo Helpdesk Support Enterprise bundle Apps.

Helpdesk Support Ticket Locking System Only for Enterprise Edition

Portal users can track the status of the tickets they submit

Helpdesk ticket lock and unlock helpdesk tickets restrict editing helpdesk tickets Ticket lock history multiple users editing same ticket secure helpdesk ticket updates Helpdesk ticket permission control helpdesk ticket lock feature Ticket edit restriction helpdesk ticket conflict prevention

A complete ur_helpdesk solution that lets you easily track, prioritize, and resolve customer tickets with streamlined workflows. Manage ticket stages, assign priorities and tags, collaborate with your team through the chatter, and analyze performance using powerful reporting views. Automate ticket creation via email, apply SLA deadlines, gather customer feedback, and keep your support operations running smoothly with an efficient, organized, and user-friendly system.

Generate sale order from helpdesk ticket