Remind agents about high-priority and urgent helpdesk tickets idle for more than 1 day
This app allow you make solution on ticket/issue of helpdesk and send to customer and Portal View of Solution.
CRM Users to create support ticket from Lead/Opportunity Enterprise only.
SupportGenie AI — AI-powered helpdesk with multi-LLM, RAG knowledge base, omnichannel & copilot
Using this app allow you to configure email notification by ticket stages.
Ticket Responsible by Stages with Responsible User and Group on Helpdesk.
Support tickets with a token-based web portal, automatic per-stage emails and a unique customer number.
This module is to link both task and ticket in timesheet
Uxdooer Portal UI for Helpdesk Tickets. Helpdesk portal, Customer portal, Portal UI, User portal, portal SPA, ticket management portal
Community Edition for Track/Solve Visitor's Requests | Visitor Management | Visitor Tracking System | Visitor Check-In | Visitor Check-Out | Visitor Registration | Reception Management | Front Desk Management | Visitor Log Book | Visitor Entry System | Guest Management | Visitor Attendance | Helpdesk Management | Customer Support System | Support Ticket Management | Ticket Tracking System | Complaint Management | Service Request Management | Customer Service Portal | Visitor Support Desk | Visitor Appointment Management | Inquiry Management | Issue Tracking | Support Service Management | Employee Visitor Tracking | Office Visitor Management | Visitor Pass Management | Customer Query Management | Visitor Record Management | Reception Visitor System | Visitor Request Tracking | Support Helpdesk Solution | Visitor Service Management | Customer Interaction Management | Website Visitor Support
This module enables website users to generate helpdesk tickets directly.
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Integrate Helpdesk with your website, allowing users to create and submit tickets easily, even without logging in.
Website Helpdesk Support Ticket
This module seamlessly connects your Helpdesk with Website Live Chat, allowing customers to instantly reach your support team through a dedicated, team-specific chat channel. Whenever a customer asks a question, support agents can reply in real time and even create new helpdesk tickets directly from the chat using simple commands. This integration makes customer support faster, more organized, and easily manageable by bringing live conversations and ticket creation into one unified workflow.
Sprint and week planning for tickets
Extension for Timesheet Grid View