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v 12.0 Third Party 5
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Lines of code 8486
Technical Name business_appointment
LicenseSee License tab
Websitehttps://faotools.com/apps/12.0/universal-appointments-and-time-reservations-459
Also available in version v 13.0
You bought this module and need support? Click here!
Lines of code 8486
Technical Name business_appointment
LicenseSee License tab
Websitehttps://faotools.com/apps/12.0/universal-appointments-and-time-reservations-459
Also available in version v 13.0

This is the full-featured app to administrate, to control, and to improve service management workflow. The tool let you organize flawless time reservations, control fulfillment, evaluate customer satisfaction, sale and upsell goods in almost any industry. With all options installed the tool represents structured e-shop for your services.

Flexible module setup allows to reflect specifics of your business or even multiple businesses: automate resources distribution or let selecting those; have predefined appointment duration or let choose it manually; show or hide prices; apply booking restrictions or grant full freedom. Apply own settings to automate provision of your services.

Structured Service Management

The app let structure service management into 3 levels:

  • Resource types - particular businesses (for example, beauty salon, dentists, or hairdressers) and groups of resources (for example class B cars & class C cars). Resource type contains main settings of how to organize service provision: how to allocate resources, how to calculate appointment total price, what are time restrictions, which services are possible, etc.
  • Resources - certain specialists (for example, Dentist John Brown, Hairdresser Anna Green) and equipment or facility (for example, Mercedes A1231, Room 12). Resource defines available working time, responsible user, and so on.
  • Services - what actually should be done. For instance, consultation, tooth surgery, classic hair cutting, car class C rent. Service regulates time settings of appointments (how long should it take and when it can be started), which goods might be suggested as complementaries. Besides, each service might be linked to a standard Odoo product and in such a way it manages pricing details.

The tool does not force you to have multiple instances for each layer. In very simple cases, each level might be even reflected by a single representative. For example, Lawyers - Attorney Chris Black - Consultation. In case a step has a single option, the app would reflect that by simplifying appointment scheduling.

Resource types: your service businesses

List of service resources types to manage

Resources: specialists, equipment, and facilities

List of resources for reservation

List of appointment services

Unlimited number of service businesses

Appointment resource type settings

Service business area setup

Resource type: facilities or equipment

Car rental business setup

Resource settings: specialist

Appointment resource: human

Resource settings: equipment

Appointment resource with 24/7 availability

Working calendar per appointment resource

Available time frames for per each resource

Appointment service with complementaries

Service settings and suggested products

Appointment service with manual duration

Service duration and price setup

Reservation options

Configuration page: main options

Reservation optional features

Configuration page: extra add-ons

Auto Time Slots Generation and Smart Reservations

Planning appointments calendar is a critical challenge for service businesses. It is important to avoid both deadtime and customer dissatisfaction caused by waiting or cancellations. This tool aims to automate and to secure process through the smart system of vacant time slots based on working calendars, service peculiarities, and business specifics.

In particular, appointment manager / website visitor would see only those slots which are certainly available and suitable for definite service provision:

  • Slots are generated according to configured resource business calendars. Each resource has an own calendar and time offs, so it is just impossible to schedule appointment for non-working time.
  • Algorithm takes into account service duration. Depending on a chosen service or selected manual duration, available time slots would have the same required period.
  • It is possible to apply reservation limits: per each business (resource type) you may define when appointment might be scheduled. For example, time slot is available not later than 2 days before, and not earlier than 30 days before. Similar rules are applicable for re-scheduling and cancellations.
  • As soon as a time slot is reserved, this slot would not be available for reservation. The tool introduces the system when even not yet confirmed appointments (pre-reservations) temporarily block other users choice for target slots. It means that nobody else would be able to schedule appointment for the same resource and for the same time. However, pre-reservation would be canceled if not done within a specified period (you may change this limit on the configuration page).
  • If configured, the app would also consider simple meetings of resource responsible users as busy for time slots. So, even if an employee is working now, he/she would not be occupied for service provision.
  • The tool is also perfect for multi timezone appointments, for example, for video cross-region consulting. You may either let users choose that time zone by themselves (default is a browser tz), or set the same timezone for all cases. Thus, there would be never confusions.

While calculating available time slots, the tool follows the steps:

  1. Gets DURATION based on chosen service or entered manual duration.
  2. Calculates PERIOD within which vacant time slots are searched based on: (a) chosen date start / end; (b) resource type time frame restrictions.
  3. Gets TIMEZONE chosen or timezone according to the settings.
  4. Calculates possible resources according to selected filters.
  5. Checks each resource working calendar and leaves and calculates AVAILABLE PERIODS within the PERIOD for each resource (in TIMEZONE).
  6. Adopts AVAILABLE PERIODS to blocking factors per each resource - so gets CLEANED PERIODS:
    1. Removes intervals of planned appointments by this resource.
    2. Removes intervals of pre-reservations by this resource.
    3. If configured: removes simple Odoo calendar events of this resource responsible managers.
  7. -- splits CLEANED PERIODS by DURATION and rounds according to service start round rule. So, get ROUGH SLOTS -- combines ROUGH SLOTS for possible resources by merging the same ones and adding different ones. Those combinations are FINAL SLOTS which are going to be shown for users.

Individual Customization Offer

The tool is universal and it is designed to work for the most service industries. Simultaneously, each company is unique, and it is hardly possible to take into account 100% of peculiarities of your particular business. Often the module might be a very good core but it would not be fully sufficient for your needs. Besides, we understand that the app covers really a lot of aspects and offers significant number of settings: effort would be required to apply all the features and potential. Our team offers to take those responsibilities, and help you in:

  • Setting the tool up according to your company workflows
  • Customizing and branding of website pages design, backend views, email templates and printings
  • Developing extra features
  • Creating brand new solutions based on this app know hows
  • Adding complementary bridges with other Odoo apps
  • Integrating the tool with external services
  • Configuring your Odoo standard settings including email servers and cron jobs.

Organize your perfect service management system starting from $500. For details and conditions please contact our customization team using this form - https://itlibertas.com/business-appointment/customize.

Innovative Backend Appointment Calendar and Scheduling

Automatic time slots generation assumes that no appointment might be entered manually, but it should be selected among available slots and according to the principles you set up. To that goal the tool introduces the special wizard, where managers might add client requirements and details to confirm reservation in a few clicks:

  • To start new scheduling just pick up required time period on calendar - the wizard would be automatically initiated. Chosen dates are used as time range for slots. Besides, if you also selected filters by resources or by service, that resources and that service are going to be entered as well.
  • In the wizard you can change which resource type, resource, service should be scheduled. The tool would automatically check and restrict viable options.
  • As soon as wizard details are filled up, the tool would generate and show time slots. A manager should merely select a desired one. Selection means that this slot is pre-reserved and can not be used for other bookings. You may even let schedule a few appointments simultaneously (regulated by the special setting on the configuration page).
  • Afterwards, the only thing left is to enter client details. That's it! Quick and simple!
  • From the appointments calendar you may also re-schedule reservations. To that end just drag and drop an event, and the tool would prepare possible time slots for simple selection.

    In such a way you can control bookings and proceed all required actions from the single calendar interface. Simultaneously, it is always possible to open full appointment details by clicking on its calendar card.

Single view interface to control and schedule appointments

Appointments planning calendar

Calendar comfortable filtering and quick scheduling

Appointment single view filters

Quick and comfortable backend scheduling

Enter details and choose desired slot

Upsell through offering complementaries

Suggested for appointment products

Choose customer or enter contact details to finish reservation

Client details for appointments

Quick appointment preview from calendar

Reservation quick preview

Reservation full details and management

Appointment form view

Multiple reservations during a single scheduling

Appointment wizard multi scheduling

A few appointments for the same customer

Quick multiple time slots reservation

List of all appointments

Appointments: list view

Clear Website Booking Process

Scheduling an appointment through Odoo portal and website is organized as multi steps checkout process:

  • Customer searches among resource types (businesses) and select a required one. For example, "Beauty salon" or "Class C Cars". The step would not be shown if there is a single published resource type for this website.
  • Customer navigates over available for this type resources and select one, a few, or apply any (all). For example, "Hair Dresser John Brown" or "Opel Astra 1234". The step is missed in case there is a single published resource, or resource type assumes automatic allocation.
  • Customer chooses desired service among provided by selected resources. For example, "Classic Hair Cutting" or "Car Rent Class C". Clients would not be asked to select a service, if there is only one published for this website.
  • Customer is shown available time slots. The interface let adopt time frames for search, change time zone, insert duration (for services with manual duration). Each action results in slots recalculation. The only thing needed is to select one which you like the most. Website visitors might be also allowed to book a few time slots for a chosen service (for example to plan appointments for the next few months). The step is required and might be not missed. As soon as pre-reservation is done, nobody else can book the same slot. Simultaneously, clients have limited time to make confirmation after which pre-reservation would be canceled (the exact time is up to you).
  • Customer should enter contact details, set of which might be configured per website. By default required ones are name and email. Previously registered (portal) users would have fields auto populated. Here you can also optionally place a checkbox to agree with terms and conditions.
  • [Optional Step] As the last step you may ask customers to confirm email / mobile or phone number. If confirmation option is turned on, website visitors would be obliged to insert received code. In case correct code is not introduced in time (change allowed period on the configuration page) - appointment would be canceled and time slot would be again available for others. Take into account that if you selected SMS confirmation (depends on Odoo SMS IAP), but you balance is not sufficient, confirmation code would be forwarded by email.
  • That's it! Customer is redirected to the success page and receive confirmation email. For not yet registered users, Odoo would also offer to set up the password to control appointments in portal.

During the whole process customers might see the progress bar (if you have not purposefully turned it off). Progress bar let safely return to any previous step and get back to active one.

Choose resource type for reservation: all booking steps

Website list of businesses for appointments

Choose resource for reservation: simple booking

Website resource booking page

website_appointments_resources.png

Website resource reservation page

Choose service for reservation: simple booking

Website service booking page

Choose service for reservation: all booking steps

Website service reservation page

Choose complementaries for reservation: all booking steps

Website suggested products popup

Choose time slot for reservation: simple booking

Website time booking page

Choose time slot for reservation: all booking steps

Website time reservation page

Customer contact details for appointment: simple booking

Reservation contact details

Customer contact details for appointment: all booking steps

Booking contact details

Confirm email address / mobile number by entering code

Confirmation code email to schedule appointment

Confirmation code email to schedule appointment

Email with booking confirmation code

Safely move forward and back through progress steps

Interactive booking progress bar

Successful appointment: simple booking

Success appointment page

Successful appointment: all booking steps

Success appointment page

Appointment success email

Success and invitation by booking

Automatic registration after successful appointment

Odoo automatically create user for all new website visitors who reserved time slot

Sale and Upsell Services

Sale Orders and Appointments

The final goal of service provision is to generate profit, which in row requires accurate pricing, transparent sale process, and upselling. The tool takes into account all those aspects, but it does not reinvent the wheel and it relies upon Odoo standard mechanics. In particular, the app let you link appointments and sale orders. You have 3 options to configure that link:

  • Automatic confirmed sale order per each booking. If chosen, a sale order would be created as soon as appointment is scheduled. The method is suitable in case your service is standard, and final sale positions and details would hardly be changed during appointment. For example, fixed-price hair cutting.
  • Draft sale order for reservations. If chosen, only a quotation would be generated. In such a way you would be more flexible in updating an order during service provision or beforehand. For example, if you want to add extra complementaries during a visit or to grant clients individual discounts, it would be suitable to rely upon that approach.
  • Manual sale orders. If chosen, managers would have to create quotations while providing service. The method might be applicable when most of sale lines become clear only during the visit itself. For example, mobile phone repair business assumes initial diagnostics and only after that offering the price.

Until appointment sale order is not confirmed, you would be also able to update that right from a reservation form. Both service, quantity and complementary products are re-calculated in that case.

Service Pricing

Depending on your business model and industry specifics, you might prefer different pricing methods. The tool let you configure that per each resource type, and calculate remuneration for service provision:

  • Per planned duration. For example, suitable for car rent or massage.
  • Per unit: if appointment has the same price disregarding real duration. For example, standard haircutting or tire mounting are invoiced the same disregarding how much time they take.
  • Per tracked (real) duration: when you want to invoice actual time spent on service provision. For example, the approach might be suitable for consultation or legal services.

Both service and complementary prices are pricelist dependent. It means, that a manager might select individual conditions during scheduling. In such a way, it is possible to apply various currencies, discounts, promos.

The feature is available for website / portal users as well. In case there are a few to-select price lists, such users would be able to choose the most suitable (e.g. in a correct currency). For portal user, their partner pricelist is selected by default.

Complementaries and Upselling

When a client finishes scheduling, it seems a good moment to increase a bill by offering complementary products. The tool aims to help you in that. If configured, Odoo would show popup wist suggested products:

  • For backend managers: immediately after reserving a time slot.
  • For website visitors / portal customers: also when selecting appropriate time for reservation.

The popup allows both adding one or a few ones of complementaries, and merely miss the step if suggested products are not required.

The feature is turned on/off on the configuration page: for backend and each website individually. Popup would be shown only in case there are complementaries defined for a booked service.

Automatic or manual link between appointment and sale order

Appointment and sale order relation

Sale is generated based on appointment details

Appointment services and complementaries to be sold

Portal users control appointment sales in standard way

Service sales order in portal

Manual or Automatic Resource Allocation

In case you have a few resources of the same type, you probably face the challenge how to distribute appointments among those. Here are 2 main approaches covered by the tool:

  • Each resource is unique, and you prefer to give clients a right to select among those. For example, customer would like to be consulted by a certain doctor, or to be serviced by a definite hairdresser. In such case you should set up manual allocation method for resource type.
  • All resources are considered equally good for clients. For example, customer would hardly compare Opel Astra 1234 vs. Opel Astra 1235. Then, allocation should be done automatically.

Manual allocation does not ask a client to select resource as obligation. This is the right, which might be simply missed by explicitly choosing "any" or a few of resources.

Automatic allocation is configured per each resource type depending on your business specifics:

  • Distribution by resource workload let assign appointments according to the total planned duration of all open appointments. For example, it might be fair in beauty salon to equally spread tasks.
  • Allocation by appointments number does not take into account real duration of service provision, but only their absolute quantity. For example, it might be suitable for tire mounting where price is set up not per duration but per units.
  • Distribution by order means that each resource has own priority, and allocation is done on a queue basis. Thus, the resource with the highest priority would be always chosen until it has available slots for the target moment. After that, the second-important resource is under consideration until it is also occupied, and so on. For example, such approach might work for facilities booking or car rental.

Take into account that resource allocation is applied not only if you choose automatic method, but also in case customer manually selects a few of resources. For example, a user does not know any of dentists, and he leaves a final assignment choice for you.

Appointment Duration according to Business Needs

Duration is applied per each service individually, and might be flexibly configured:

  • It is possible both to have rigid duration for service (for example, standard hairdressing always lasts an hour) or let clients / managers select that manually (for example car rental might take from a day or 60 days).
  • Duration is defined either in hours (for example, it might be suitable for consulting, repair) or in days (for example, applicable for equipment or room rent, conference translator services).
  • For manual duration it is possible to apply restrictions: what is the maximum/minimum order, what should be the multiplier. For instance, you can simply apply the rule: a service should last not less than an hour, not more than 8 hours, but duration should be always multiplied for 30 minutes (1:20 is not possible, while 01:00 & 01:30 are fine).
  • The app also allows to define the rule to round time slots start. Sometimes applied restrictions might result in calculated start you do not like. For example, for an hour-long service start at 12:23 is hardly good. To solve the problem you can simply set up rounding for an hour (other available options are 5, 10, 30 minutes; 2 hours; midnight or midday tomorrow)

Configurable Structures of Appointment Pages

The tool let you significantly change website and portal pages structures using Odoo standard website customization tools:

  • Show / hide progress bar.
  • Show / hide introduction block on pages.
  • Show / hide resource types, resources, or services images.
  • Show / hide short description for resource types, resources, or services.
  • Show / hide prices (on the configuration page).
  • Show / hide full details pages for resource types, services, resources
  • Show / hide pre-reservation and confirmation timers.
  • Introduce your own names for progress steps (on the configuration page).
  • Choose contact details fields required to be entered (on the configuration page).
  • Define fields which should be entered for appointments.
  • Define filters and sorting criteria for resource types, resources, and service pages (on the configuration page). Here you can use custom fields.
  • Show / hide agreement with terms and conditions for portal / public users (on the configuration page). Introduce your own text and link for that agreement.
  • Prepare own full details pages for resource types, resources, and service using Odoo standard website builder.

Customization of website pages structures

Configure elements per service selection page

Time slots page customization

Show / hide introduction for time slots

Custom introduction per all booking steps

Website builder to describe reservation process

Resource types selection page setup

Hide / show elements for resource types

Configurable specialists and materials step

Optional features on resources page

Resource types, resources, services: website builder for full details page

Building blocks for resources and services details

Appointment configuration per website

Configuration page: website-specific options

Fully configurable website booking

Configuration page: website-specific options part 2

Customer Ratings and Reviews

Client feedback is critically valuable for managing any service. This is why the tool applies Odoo rating features for appointments to automatically ask reviews. The feature is optional and might be turned on / off per each resource type.

Feedback request is sent to a customer email as soon as a related appointment is marked done. Clients should just select among 3 simple "smiles": satisfied, not satisfied, highly dissatisfied. The choice is done right on the received email, which automatically redirects users to the page where they may optionally leave extra comment. Login is not required: page is available by access token.

Final rating is calculated for resource types, resources, and services. The formula is =Number of Satisfied Reviews / Total Number of Reviews. You can simply evaluate feedback through the button from any named objects or through the special reporting menu.

Feedback request is sent as soon as appointment is marked done

Booking review request

Review is left without need to register or login

Extra appointment feedback comment

Appointment feedback overview

Service reviews report

Customer rating for resource

Specialists and equipment client review

Client service evaluation rating

Feedback score for appointment services

Review score for resource type

Customer business evaluation

Custom Appointment and Business Details

Often companies require specific information to explain their businesses and to fulfill certain tasks. To cover such needs the tool introduces custom fields which might be added to appointments, resource types, resources, and services. Adding a new custom field for any of those objects is as simple as creating a new document.

It is possible to prepare fields of various types: single line text (char), simple text without formatting (text), rich text (HTML-formatted text), integer and float numbers, drop-down choice with your own options (selection), checkbox (Boolean), date and date and time, binary (a file to upload), reference to another Odoo document (e.g. for a project task or a support ticket; many2one). Here you can also decide whether a field should be required to be entered before saving. Then, select an interface location where a custom fields should be placed:

  • For appointments you may select location on a form view, portal page and website contact details confirmation page.
  • For resource types, resources, and service you may add fields also for form and for website full details pages. Besides, you may have different resource fields depending on resource type (for example, dentists details differ from car details).

Add custom details for appointment

Appointment: new custom field

List of appointment custom fields

Appointment: full list of custom details

Website reservation custom fields

Appointment input form custom details

Booking with custom fields: backend form view

Appointment custom form view

Appointment custom details: portal view

Reservation custom portal view

Introduce custom fields for resource types, resources, and services

Custom details for all appointment-related objects

Unlimited number of custom fields for resources

Custom resource fields list

Backend custom details for resource types, resources, and services

Custom details in Odoo backend

Full details page with custom fields

Custom details on Odoo website

Portal Control of Reservations

Customers may control their appointments right in Odoo portal. Here the whole list of open and closed bookings is available. Users might schedule new or repeat existing reservation, cancel or re-schedule planned ones. Each appointment also has chatter box which allows direct communication with resource manager and other followers.

Besides, if appointment has a linked sale order (sent, confirmed or done) it would be also available through the standard portal entries Quotations and Sale Orders.

List of appointments in portal

Portal control of reservations

Manage appointment in portal

Appointment portal full details

Bookings and orders in portal

Portal entries for universal appointments

Multi Websites and Multi Service Businesses

The tool is fully compatible with multi companies and multi website environments. Thus, it is possible to assign resource types, resources, and services for various contexts. In such way, you may organize a range of service businesses with different specifics using the same tool in a single Odoo database.

In particular, the most of online appointment features are configured per website. Even titles of progress steps, custom filters and sorting criteria, contact details fields are possible to re-define per each portal environment. For example, you are welcome to have car rental on one website, and beauty salon on another.

Configurable Reminders

Missed or delayed appointments cause direct profit and reputation losses for service businesses. The way to significantly decrease such losses is to remind managers and customers about reservations at the right time. The tool introduces the configurable alarm system which might be set up according to your own company principles.

The app allows to prepare 3 types of alerts: popups, emails, and SMS. You can quickly create those trough the special configuration menu entry. Then, you may select default alarms for each resource type. Such alarms would be automatically applied to all new appointments of this type. So, there would be no need to manually add reminders for each, although their update would be possible (for example, to have unique notifications for very specific appointments). For each reminder you should define:

  • Whom not notify: a responsible manager, external followers (clients), internal followers, or all followers. Popup alarms are available only for backend users.
  • A period for alert: it is possible to apply time range in days, hours, or minutes. For instance, 2 days before scheduled date.
  • For SMS and email alarms you should also specify a template which would be rendered based on a definite appointment details.

Take into account that SMS reminders are sent using the Odoo SMS server. So, make sure that you have sufficient balance for Odoo SMS IAP.

Default appointment alarms are configured per resource type

Resource type reminders for linked reservations

Popup alarm for booking

Appointment popup reminder

Email notification for forthcoming appointment

Reservation email reminder

Flexible reminder configuration: recipients, time, template

Appointment reminder configuration

Configure your own appointment reminders

List of booking alerts

Secured Appointments

The tool introduces the own user rights system to make sure business data is secured. For backend users there are 2 groups which are allowed to work with appointments: "Appointments: Only Own" and "Appointments: Administrator". The latter users are allowed to manage all settings and update any appointment-related objects of their company(s). The former group has limitations:

  • Users might only read resource types and services.
  • Users might observe only resources, in which they are responsible managers or which do not have such managers at all.
  • Users might create and update appointments related to resources which they can observe.

Portal and website security is based on different logic:

  • All resource types, resources, and services should be website published in order to become available for selection for both public and portal visitors.
  • Any visitor might schedule appointment and access resources / services without registration if you turned the option "Business appointments on website".
  • Portal users have the same rights even the latter option is not turned on, but you switched the option "Business appointments in portal".

Misc Features

  • The tool allows appointment managers to track time spent on providing service. This "real" time might be used not only for statistics, but also to calculate total appointment price.
  • The tool let link resources and employees to automatically apply working calendars of the latter for appointments of this resource.
  • All appointments have automatic numbers. You may change numbering logic (suffix, prefix, step, etc.) through configuring related Odoo sequence.
  • The tool has an own report view, where you can analyze appointments on pivot and graph views.
  • Each appointment has a printing version which might be generated in backend and optionally in portal, and which is attached to all appointment confirmation emails. The printing version relies upon standard Odoo layouts, and might be also used as a service voucher.

Appointment voucher

Appointment printing pdf form

Appointments report

Appointment pivot and graph views

Track time and control jobs per appointment

Real time spent on appointment
The tool depends on external libraries 'phonenumbers'. Install this library for your Odoo server through the command: pip3 install phonenumbers
No. To simplify user interactions, available services are defined per each resource type and per each resource. That is why it is logically impossible to firstly select a service.

The tool already does it automatically for you:

  1. if there is a single published resource type, the first step would not be shown;

  2. if resource allocation method is automatic or there is a single published resource, the second step would be missed;

  3. if there is a single published service for chosen resource type / resources, then the third step would be missed.

The only step which should be configured is the confirmation page: you may turn it on /off on the configuration page.

You are welcome to customize those. Please find templates under the menus Configuration > Notifications > Email Templates and SMS Templates.

Besides, you may apply different templates for different resource types. Have a look at any resource type > Notifications.

Appointments numbering is based on Odoo standard sequences. So, in the developer mode go to the technical settings > Sequences & Identifiers > Sequences > find one with the name "Business Appointments". You are welcome to apply any changes.

According to the current Odoo Apps Store policies:

  • every module bought for the version 12.0 and prior gives you an access to the all versions up to 12.0.
  • starting from the version 13.0, every version of the module should be purchased separately.
  • disregarding the version, purchasing a tool grants you a right for all updates and bug fixes within a major version.

Take into account that Odoo Tools team does not control those policies. By all questions please contact the Odoo Apps Store representativesdirectly.

  1. Restart your Odoo server and update the module

  2. Clean your browser cache (Ctrl + Shift + R) or open Odoo in a private window.

Yes, sure. Take into account that Odoo automatically adds all dependencies to a cart. You should exclude previously purchased tools.

Regretfully, we do not have a technical possibility to provide individual prices.

  1. Unzip source code of purchased tools in one of your Odoo add-ons directory

  2. Re-start the Odoo server

  3. Turn on the developer mode (technical settings)

  4. Update the apps' list (the apps' menu)

  5. Find the app and push the button 'Install'

  6. Follow the guidelines on the app's page if those exist.

Sorry, but no. We distribute the tools only through theofficial Odoo apps store

Yes, all modules marked in dependencies are absolutely required for a correct work of our tool. Take into account that price marked on the app page already includes all necessary dependencies.  

No, third party apps can not be used on Odoo Online.

Red / orange warning itself does not influence features of the app. Regretfully, sometimes our modules do not pass standard automatic tests, since the latter assumes behavior which is in conflict with our apps goals. For example, we change price calculation, while standard Odoo module tests compare final price to standard algorithm.

So, first of all, please check deployed database features. Does everything work correctly?

If you still assume that warning influences real features, please contact us and forward full installation logs and the full lists of deployed modules (including core and third party ones).

As soon as you purchased the app, the button 'Deploy on Odoo.sh' will appear on the app's page in the Odoo store. Push this button and follow the instructions.

Take into account that for paid tools you need to have a private GIT repository linked to your Odoo.sh projects

Single view interface to control and schedule appointments

Appointments planning calendar

Calendar comfortable filtering and quick scheduling

Appointment single view filters

Quick and comfortable backend scheduling

Enter details and choose desired slot

Upsell through offering complementaries

Suggested for appointment products

Choose customer or enter contact details to finish reservation

Client details for appointments

Quick appointment preview from calendar

Reservation quick preview

Reservation full details and management

Appointment form view

Multiple reservations during a single scheduling

Appointment wizard multi scheduling

A few appointments for the same customer

Quick multiple time slots reservation

List of all appointments

Appointments: list view

Choose resource type for reservation: all booking steps

Website list of businesses for appointments

Choose resource for reservation: simple booking

Website resource booking page

website_appointments_resources.png

Website resource reservation page

Choose service for reservation: simple booking

Website service booking page

Choose service for reservation: all booking steps

Website service reservation page

Choose complementaries for reservation: all booking steps

Website suggested products popup

Choose time slot for reservation: simple booking

Website time booking page

Choose time slot for reservation: all booking steps

Website time reservation page

Customer contact details for appointment: simple booking

Reservation contact details

Customer contact details for appointment: all booking steps

Booking contact details

Confirm email address / mobile number by entering code

Confirmation code email to schedule appointment

Confirmation code email to schedule appointment

Email with booking confirmation code

Safely move forward and back through progress steps

Interactive booking progress bar

Successful appointment: simple booking

Success appointment page

Successful appointment: all booking steps

Success appointment page

Appointment success email

Success and invitation by booking

Automatic registration after successful appointment

Odoo automatically create user for all new website visitors who reserved time slot

Resource types: your service businesses

List of service resources types to manage

Resources: specialists, equipment, and facilities

List of resources for reservation

List of appointment services

Unlimited number of service businesses

Appointment resource type settings

Service business area setup

Resource type: facilities or equipment

Car rental business setup

Resource settings: specialist

Appointment resource: human

Resource settings: equipment

Appointment resource with 24/7 availability

Working calendar per appointment resource

Available time frames for per each resource

Appointment service with complementaries

Service settings and suggested products

Appointment service with manual duration

Service duration and price setup

Reservation options

Configuration page: main options

Reservation optional features

Configuration page: extra add-ons

Automatic or manual link between appointment and sale order

Appointment and sale order relation

Sale is generated based on appointment details

Appointment services and complementaries to be sold

Portal users control appointment sales in standard way

Service sales order in portal

Customization of website pages structures

Configure elements per service selection page

Time slots page customization

Show / hide introduction for time slots

Custom introduction per all booking steps

Website builder to describe reservation process

Resource types selection page setup

Hide / show elements for resource types

Configurable specialists and materials step

Optional features on resources page

Resource types, resources, services: website builder for full details page

Building blocks for resources and services details

Appointment configuration per website

Configuration page: website-specific options

Fully configurable website booking

Configuration page: website-specific options part 2

List of appointments in portal

Portal control of reservations

Manage appointment in portal

Appointment portal full details

Bookings and orders in portal

Portal entries for universal appointments

Add custom details for appointment

Appointment: new custom field

List of appointment custom fields

Appointment: full list of custom details

Website reservation custom fields

Appointment input form custom details

Booking with custom fields: backend form view

Appointment custom form view

Appointment custom details: portal view

Reservation custom portal view

Introduce custom fields for resource types, resources, and services

Custom details for all appointment-related objects

Unlimited number of custom fields for resources

Custom resource fields list

Backend custom details for resource types, resources, and services

Custom details in Odoo backend

Full details page with custom fields

Custom details on Odoo website

Default appointment alarms are configured per resource type

Resource type reminders for linked reservations

Popup alarm for booking

Appointment popup reminder

Email notification for forthcoming appointment

Reservation email reminder

Flexible reminder configuration: recipients, time, template

Appointment reminder configuration

Configure your own appointment reminders

List of booking alerts

Feedback request is sent as soon as appointment is marked done

Booking review request

Review is left without need to register or login

Extra appointment feedback comment

Appointment feedback overview

Service reviews report

Customer rating for resource

Specialists and equipment client review

Client service evaluation rating

Feedback score for appointment services

Review score for resource type

Customer business evaluation

Appointment voucher

Appointment printing pdf form

Appointments report

Appointment pivot and graph views

Track time and control jobs per appointment

Real time spent on appointment

Odoo demonstration databases (live previews)

For this app we might provide a free personalized demo database.

To demand such database: press the button "Live Preview" on the top of this page or copy the link https://faotools.com/my/tickets/newticket?&url_app_id=129&ticket_version=12.0&url_type_id=3

No phone number or credit card are required to contact us: only a short email sign up which does not take more than 30 seconds.

By your request we will prepare an individual live preview database, where you would be able to apply any tests and to check assumptions during 14 days.

Bug reporting

In case you have faced any bugs or inconsistent behavior, do not hesitate to contact us. We guarantee to provide fixes during 60 days after a purchase, while even after this period we are strongly interested to improve our tools.

To send us a bug report: press the "Website" link on the top of this page and push the button "Bug Report" (the tab Support). Alternatively, copy the link https://faotools.com/my/tickets/newticket?&url_app_id=129&ticket_version=12.0&url_type_id=1

No phone number or credit card are required to contact us: only a short email sign up which does not take more than 30 seconds.

Please include in your request as many details as possible: screen shots, Odoo server logs, full description of how to re-produce your problem, and so on. Usually it takes a few business days to prepare a working plan by an issue (if a bug is confirmed) or provide you with guidelines what should be done (otherwise).

Public features request and module ideas (free development)

We are strongly motivated to improve our tools and would be grateful for any sort of feedback. In case your requirements are of public use and might be efficiently implemented, the team would include those into our to-do list.

Such to-do list is processed on a regular basis and does not assume extra fees. Altough we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.

To share ideas: press the "Website" link on the top of this page and push the button "Share Features Ideas" (the tab Support). Alternatively, copy the link https://faotools.com/my/tickets/newticket?&url_app_id=129&ticket_version=12.0&url_type_id=5

No phone number or credit card are required to contact us: only a short email sign up which does not take more than 30 seconds.

New features and extra Odoo services (individual development)

Each of our apps might be customized and extended to suit your specific requirements.

Our customization team (itlibertas.com) fulfills not only such jobs but it also provides a full range of Odoo services. From simple modifications and consultations to complex enterprise projects. The team has completed over 100 implementations since 2012, and might help with any technical or business needs.

To contact us for details and conditions: press the "Website" link on the top of this page and push the button "Request Individual Customization" (the tab Support). Alternatively, copy the link https://faotools.com/my/tickets/newticket?&url_app_id=129&ticket_version=12.0&url_type_id=2

No phone number or credit card are required to contact us: only a short email sign up which does not take more than 30 seconds.

Questions and misc issues

Feel free to contact us by any other concerns, doubts, or questions: press the "Website" link on the top of this page and push the button "Raise Question" (the tab Support). Alternatively, copy the link https://faotools.com/my/tickets/newticket?&url_app_id=129&ticket_version=12.0&url_type_id=4

About the team

faOtools (faotools.com, former odootools.com) is the team of developers and business analysts to help you extend Odoo potential. We have been communicating with end users to whom the software became the main business tool since 2012. As a result, we are proud of dozens of successful Odoo apps developed. We are open for new ideas and challenges to create the best Odoo apps for business needs all over the world.

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modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
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ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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