CRM Duplicates Real Time Search
by faOtools https://faotools.com/apps/16.0/crm-duplicates-real-time-search-718$ 94.44
Required Apps |
CRM (crm)
|
Lines of code | 623 |
Technical Name |
crm_duplicates |
License | See License tab |
Website | https://faotools.com/apps/12.0/crm-duplicates-real-time-search-254 |
Also available in version | v 16.0 v 13.0 v 15.0 v 10.0 v 8.0 v 11.0 v 14.0 v 9.0 |
Required Apps |
CRM (crm)
|
Lines of code | 623 |
Technical Name |
crm_duplicates |
License | See License tab |
Website | https://faotools.com/apps/12.0/crm-duplicates-real-time-search-254 |
Also available in version | v 16.0 v 13.0 v 15.0 v 10.0 v 8.0 v 11.0 v 14.0 v 9.0 |
Real-time duplicates search
Duplicates are shown on kanban, tree, and form views. Using the special button you can open candidates to check whether those are actual duplicates. Besides, users may select possible copies by applying the filter 'Potential Duplicates'.
Since the search is done in real-time Odoo has to check all shown records for duplicates among all existing records. For example, when you open opportunities' kanban with 80 items, and you have 10,000 leads, the tool make 80 searches by your criteria among 10000 documents. It may result in slowdowns of the following operations:
- Opening kanban and list views of customers and opportunities
- Saving changes after update of partners and opportunities
The tool is optimized to make searches as efficient as Odoo ORM allows it. Simultaneously, with a growing number of documents a search will become slower.
Instant access to customer possible duplicates from kanban

Partners overall duplicates analysis

Partners tree: observe potential duplciates counter

One-click access for opportunities duplicates from kanban view

Filter opportunities with possible duplicates

Number of potential opportunities duplicates right in the opportunities' list

Configurable duplicates' criteria
As a duplicate criteria use any stored field of the following types: char (name, email, phone, mobile, etc.), text (descriptions), many2one (reference for a parent company or a related customer), selection (for instance, type), date and datetime (e.g. birthday), integer and float (any unique code or even planned revenue).
For all field a duplicate should have absolutely the same value (e.g. '123' = '123', but '123' is not equal '1234'). Only for the case of soft search by char fields it is the operator 'ilike'. Thus, 'agro' is considered to be a potential duplicate of 'Agrolait' (but Agrolait is not considered as a duplicate of 'agro').
For partners' duplicates you may restrict search only for companies and stand-alone individuals. If the option is checked, Odoo will search only for and only among partners without parent.
Configure soft and rigid criteria to search duplicates of customers and opportunities

Rigid or soft duplicates
Use soft criteria to warn salespersons of possible duplicates but not restrict them in such duplicates creation. An instance access to potential duplicates is available from form and kanban views.
Users can't save a customer if there is a rigid duplicate found

Warn salespersons of possible customers duplicates

Salespersons are forbidden save an opportunity if there is a rigid duplicate found

Warn salespersons of possible opportunites duplicates

Compatible with Odoo standard features
Found opportunities duplicates might be merged through the standard Odoo merging tool.
works fine for me
the module is what i need to finally get rid of mess among customers.. quite fast and indicative. The kiling feature is custom field (vin number) search. developers provided testing odoo and answered questions within an hour. good job!
According to the current Odoo Apps Store policies:
- every module bought for the version 12.0 and prior gives you an access to the all versions up to 12.0.
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- disregarding the version, purchasing a tool grants you a right for all updates and bug fixes within a major version.
Take into account that faOtools team does not control those policies. By all questions please contact the Odoo Apps Store representatives directly.
The easiest approach is to use the Odoo store built-in workflow:
1. Open the module's page and click the button Deploy on odoo.sh
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3. Then, go to odoo.sh and click on the deploy button, submit the decision in the pop-up window and click 'Continue'. The action will trigger the installation process.
These steps would install the app for your project production branch. If you wanted to deploy the apps for other branches or update the module, you should undertake the following actions:
1. Upload the source code for the app from the Odoo store
2. Commit the module to a required GitHub repository. Make sure that none of the app folders/files are ignored (included in the .gitignore of your repo). Repositories are automatically created by odoo.sh, which might add by default some crucial items there (e.g. /lib). You should upload all module directories, subdirectories, and files without exceptions
3. Deploy a target branch of the odoo.sh project or wait until it is automatically built if your settings assume that.
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Find the app and push the button 'Install'
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A red/orange warning itself does not influence features of the app. Regretfully, sometimes our modules do not pass standard automatic tests, since the latter assumes behavior which is in conflict with our apps goals. For example, we change price calculation, while standard Odoo module tests compare final price to standard algorithm.
So, first of all, please check deployed database features. Does everything work correctly?
If you still assume that warning influences real features, please contact us and forward full installation logs and the full lists of deployed modules (including core and third party ones).
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Configure soft and rigid criteria to search duplicates of customers and opportunities

Users can't save a customer if there is a rigid duplicate found

Warn salespersons of possible customers duplicates

Instant access to customer possible duplicates from kanban

Partners overall duplicates analysis

Partners tree: observe potential duplciates counter

Salespersons are forbidden save an opportunity if there is a rigid duplicate found

Warn salespersons of possible opportunites duplicates

One-click access for opportunities duplicates from kanban view

Filter opportunities with possible duplicates

Number of potential opportunities duplicates right in the opportunities' list

Bug reporting
In case you have faced any bugs or inconsistent behavior, do not hesitate to contact us. We guarantee to provide fixes within 60 days after the purchase, while even after this period we are strongly interested to improve our tools.
To send us a bug report: press the "Website" link on the top of this page and push the button "Bug Report" (the tab Support). Alternatively, copy the link https://faotools.com/s/x3r798
No phone number or credit card is required to contact us: only a short email sign up which does not take more than 30 seconds.
Please include in your request as many details as possible: screenshots, Odoo server logs, a full description of how to reproduce your problem, and so on. Usually, it takes a few business days to prepare a working plan for an issue (if a bug is confirmed) or provide you with guidelines on what should be done (otherwise).
Public features requests and module ideas (free development)
We are strongly motivated to improve our tools and would be grateful for any sort of feedback. In case your requirements are of public use and might be efficiently implemented, the team would include those in our to-do list.
Such a to-do list is processed on a regular basis and does not assume extra fees. Although we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.
To share ideas: press the "Website" link on the top of this page and push the button "Share Features Ideas" (the tab Support). Alternatively, copy the link https://faotools.com/s/gbjbz1
No phone number or credit card is required to contact us: only a short email sign up which does not take more than 30 seconds.
Questions and misc issues
Feel free to contact us with any other concerns, doubts, or questions: press the "Website" link on the top of this page and push the button "Raise Question" (the tab Support). Alternatively, copy the link https://faotools.com/s/o6b60r
About the team
faOtools (faotools.com, former odootools.com) is the team of developers and business analysts to help you extend Odoo's potential. We have been communicating with end users to whom the software became the main business tool since 2012. As a result, we are proud of dozens of successful Odoo apps developed. We are open for new ideas and challenges to create the best Odoo apps for business needs all over the world.
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Any abuse of this reporting system will be penalizedworks fine for me
the module is what i need to finally get rid of mess among customers.. quite fast and indicative. The kiling feature is custom field (vin number) search. developers provided testing odoo and answered questions within an hour. good job!
Good idea - could be better programmed
In common it is - for me - not worth the money. It slows down Odoo if implemented. There is no possibility to decide between contacts and companies. I would deduplicate only companies and I get all contacts displayed as possible duplicates.
Istalation error
Error while importing module 'crm_duplicates': 'Error while validating constraint\n\nField `company_duplicate_id` does not exist\n\nError context:\nView `res.config.settings.view.form`\n[view_id: 2834, xml_id: n/a, model: res.config.settings, parent_id: 153]\nNone\n\n res.config.settings.view.form\n res.config.settings\n \n \n \n <xpath expr="//div[@data-key=\'crm\']" position="inside">\n
CRM Duplicates
\nRe: Istalation error
Hello, to install the app you should not import it, but you should: 1. Unzip source code of the app in one of your Odoo add-ons directory 2. Re-start the Odoo server 3. Turn on the developer mode (technical settings) 4. Update the apps list (the apps' menu) 5. Find the app and push the button 'Install'. If it doesn't help you, please write to us using our support portal: https://odootools.com/my/tickets/newticket?&x_custom_1=x_option_31&x_custom_2=x_option_2&url_type_id=1
Re: philippe.thuaud@safecoms.com
Hello Philippe, the module would work in case of import in the following way: 1. In case of rigid duplicates, Odoo would throw an error and would stop import 2. In case of soft duplicates, Odoo would import all lines, but afterwards you would be able to find duplicates by indicative buttons and filters. If you mean other features, you can contacts us on the page: https://odootools.com/my/tickets/newticket?&x_custom_1=x_option_31&x_custom_2=x_option_2&url_type_id=2. We are always willing to improve our tools
Does your module also check when we use the import functionality of the system? like importing contacts and importing leads?
New feature implementation notice
Hello Mr. Bergman, as promised we added the feature of searching partners' duplicates only for and among companies and stand-alone individuals (partners without a parent). Besides, we have optimized the module to the extent it is reasonably possible to do. To apply changes: just get the most recent code from the store. Thank you for your feedback and for forcing us being better. P.S. a while ago we wrote to you a direct message with questions and a few clarifications, but we haven't receive a response. Please check your spam box.
@uwe.bergmann@nethinks.com
Hello, we are sorry that you had bad experience with our tool. But does it really worth 2 (!) stars killing rating? The app does everything included into the description. By your comments: (1) minor slowdowns (1 second?) are the price for real time search and filtering. How is it possible to do that differently? (2) contacts / companies: this feature is never mentioned, but we would anyway include it in our to-do list, it would be implemented within a week We anyway apologize that our tool doesn’t suit your expectations