Happy with support and the features the app includes

great support as always

Support team was really helpful and guided me with step by step process to resolve my concerns.

Smooth implementation with Emipro. Great functionalities for order synchronisation.

I recently contacted the support team and was impressed by their quick response and professionalism. My issue was resolved almost immediately, and they provided clear, practical solutions. Their efficiency and knowledge made the whole experience smooth and stress-free. Highly recommend for fast, reliable support  

I am so thankful to the outstanding support I got from Emipro, I have now words to use for expressing my gratitudes and happiness.

Mageed

A really well-functioning tool, friendly staff and quick support
Thx!

I was hoping the connector would be an easy way to sync our Woocommerce sales into Odoo but unfortunately, it does not function exactly as I would like. It may be due to the nature of our products and business but more customized services would have been needed in order for us to have exactly what we would have wanted. However, in spite of that, my consultant was very patient and professional in working with me and trying to find workarounds for our "issues". It does relieve some of the more tedious inputting of customer info and creating sales orders so that saves us some steps. Overall, I'm glad we moved forward with the connector.

We've been using the WooCommerce module for our business for some time now, and it has significantly improved our operations. The module has proven to be incredibly adaptable to our specific business requirements, allowing for easy customization to suit our unique needs.

Like anything in the computer world, no system is entirely perfect. However, we've found that any issues we encounter are quickly addressed by the support team in Emipro. Their responsiveness ensures virtually no downtime, allowing us to maintain a smooth and uninterrupted workflow.

Overall, the module has been a valuable addition to our business toolkit, providing both flexibility and reliable support. We highly recommend it to any business looking to integrate their e-commerce operations with Emipro.

We have a client that is using WooCommerce as a front-end for seven figures ecommerce site. I would not think any other extension apart from Emipro's connector. Recently we had a syncronisation issue but the support was done professionally and fast. And yes, the problem was fixed (thanks Lekha!) .

Overall, the product works somewhat as expected, but there are a few bugs with 5.3.0 on v16. I somewhat agree with koltsov below, it other features aren't working, I have to process stock exports manually all the time, there are orders missing regular orders and bundle orders often and people need to check to make sure they synced, and if they didn't then it becomes a whole job to input those orders. I actually agree with most of Koltsovs points, but at the end of the day it still is a pretty good product, it's doing 80% of what it should do.

Good product, good support.

We used this plugin since May 2023. All that plugin actually does is product sync between Woo and Odoo. Other features are not working properly and additional actions needed.

• Product sync. It works but you have to pay attention before starting the synchronisation. Don't change Product's Category after export to Woo.
• Orders sync. By-default it does not work. You have to setup Financial Status before. It's not cleat and can be an unexpected problem.
• Stock export. Does not work. We spent dozens of hours to fix it. Vendor tried to help but no effect. We fixed the problem with the hard coding because this bug is critical for my customer.
• Logs. Are not working properly. That is the hugest problem in the app. You can't never be sure that sync is working correctly. Logs provide you with the OK status but this is not true! My customer spent dozens hours to check the data every day. This is not the solution.
• Instance initial setup is clear. Instance additional options (check-boxes, selectors, etc) are not clear. You never be sure that you've done all correctly.

At the end, I have to say thanks to support. They really try to help customers. I appreciate that. But the result is unacceptable anyway.

I've been an Odoo user since version 14, and the WooCommerce-Odoo connector has been instrumental for my business efficiency and effectiveness. The highlight has been the meta mapping feature, which allowed me to map additional WooCommerce fields to specific fields in Odoo. I implemented a key field for taxpayer type with just a few lines of WooCommerce code, and the connector took care of the rest.

This connector has also enabled me to solve stock issues, automate the packing process, and generate invoices directly within Odoo. Plus, it's saved me over $50 a month by letting me ditch my previous invoicing system.
Additionally, I could transition away from a limited WooCommerce POS system to Odoo's more robust and flexible POS setups.

The support team is highly professional and collaborative. We communicated multiple times to refine the solution and they were always willing to go the extra mile to make sure everything was running smoothly.

In summary, it's a powerful tool that makes Odoo an even more complete ERP solution. Highly recommended.

As always, Emipro puts out a great connector module. Support is top notch and very fast. If you want to accelerate moving a Woo website to Odoo, well worth the money here.

A great product that is very detailed. Great customer service and technical support to help you along the way! If your using odoo and woocommerce this is a must! 

Thank you!

This module has reduced our order processing time by 50% and has saved us thousands of hours of manual work. Also our order processing mistakes (due to human error) has changed from 1% to 0. Now we focus on our main business rather than having to spend all of our time on orders processing. Emipro has really a tallended design team. Their modules are very well designed, flexible and feature reach. Emipro support team did a great job and helped me with the migration of the module data from V 13 to V 16 and I'm pleased to see they have added new features to an already perfect module. 

Watch out before you buy

If you are a newbie like me, and think this module will work on the 'online' version of Odoo, DO NOT BUY! It will not work!
This might seem obvious for anyone that knows how this system works, but If you are like me, a noob, this is a very costly mistake - and your money will be gone for good! Due to their 'no refund policy'. And documentation/clarity is far fetched.

Our case:

• Someone said; look into Odoo. So I did and was amazed with functions in standard subscription
• We bought the Odoo standard version at 19,90 euro/month (discounted)
• We did a google search and found this connector from Emipro to connect our woocommerce website. In the required apps section on this page, I checked if we had acces to the required apps and yes we did! Even had Odoo v16! So we bought the Odoo Woocommerce connector module at 399 euro just to find out it won't work with Odoo standard version.
• We do some more research and find out we need Odoo.sh
• We get quotation for Odoo.sh worker, Odoo sh GB and Staging + the upgraded version of Odoo itself. This came at 876 euro EXTRA per year. (on top of the +-240 euro we already paid)

We are no coders or IT persons so we tried to get refund but Emipro but they blew me off very cold and said: NO REFUNDS. They even send me screenshot from a small piece somewhere in the Q&A section (yes, that is where you should tell this, not in the required apps section or so, that would be to logical) where it said it would not work with Odoo online. If only I knew what 'Odoo online' ment - because that is not what my subscription is called in my language - its called standard or custom. So what they actually say is: "Boohoo. We know you cant do anything with our plugin, but we have your money and wont give it back. We don't care about you!"

But that is not all. Odoo is very unclear about what is free and what is paid. For example. If you choose for Odoo.sh you might need to pay extra €16/month PER 100 lines of code in your database. They told me I would not have to pay by email, but it is written on your contract! This module from Emipro is 11000 lines of code totaling about €1700/month if they claim you need to pay. We have no reference so I can't even say if it is true or not.

There is a very strict NO REFUND POLICY. From Odoo to every seller on this platform. So I like to give this fair warning: If you think you could link your woocommerce website to Odoo for just 399 euro and a 20 euro/month subscription... You ARE dreaming.

PS. Even the people calling you from Odoo stated that they have a lot of customers like us that buy a module they can't install. They admitted this and also said they are not going to give more information on their webpage about this. (because this gives more sales of more expensive subscriptions). I HATE THIS BUSINESS MODEL. How can I ever be a satisfied customer now?

PS. For big earning companies, this might be not such an issue, but we have a micro-coffee-roastery. Our yearly profits are less then 10K. Paying 2100 euro in first year for 2 users, Odoo.sh and the rest is just crazy. They lure you in with 19,90/month. But you will hit paywall after paywall and no way back because of the outrageous no refund policy.