Skip to Content

Partner Mail Insights (Incoming/Outgoing)

by
Odoo

$ 8.78

v 19.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Contacts (contacts)
• Discuss (mail)
Lines of code 103
Technical Name partner_mail_insights
LicenseOPL-1
Websitehttps://www.techultrasolutions.com
Versions 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Contacts (contacts)
• Discuss (mail)
Lines of code 103
Technical Name partner_mail_insights
LicenseOPL-1
Websitehttps://www.techultrasolutions.com
Versions 16.0 17.0 18.0 19.0

Partner Mail Insights (Incoming/Outgoing)

This module adds two smart buttons on the Contact form to track Incoming and Outgoing Emails with real-time counts.
This module enhances the Contacts app by adding two new smart buttons directly on the contact form: Incoming Emails and Outgoing Emails. These buttons display real-time counts of emails associated with each contact, helping users quickly understand the level of communication exchanged. The counters are automatically computed based on the partner’s email address and their role as an author, sender, or recipient of the mail.

With a single click, users can open filtered views of related mails. The Incoming Emails button shows all messages received from the contact (via email_from or authored by them), while the Outgoing Emails button displays all messages sent to them (via recipients, email_to, or email_cc). This gives sales, support, and communication teams a central point to track correspondence directly from the partner’s profile, saving time and improving traceability.

https://wa.me/message/VENRAJRHMSWEB1 OR
Email Us Skype Us
  • Adds Incoming Emails and Outgoing Emails smart buttons on the Contact form.
  • Displays real-time counters of emails linked to each contact.
  • Automatically computes counts based on sender, recipient, or partner email.
  • Provides quick access to filtered lists of related emails with one click.
  • Improves visibility of communication history directly from the contact profile.
  • Saves time for sales, support, and admin teams by centralizing email tracking.

1. Smart Buttons on Contact Form

After installing the module, you will see two new smart buttons on the Contact form view. From here, you can simply type a message and send it via email, while the buttons will automatically track and display the count of incoming and outgoing mails for that contact.

2. Send a message

Now, type your message as shown in the picture and click Send to deliver it.

3. Outgoing Mail Count Update

After sending a message, its reply will appear as usual. At the same time, the Outgoing Emails smart button will show a count of 1 because the message is already recorded in the outgoing section.

4. Outgoing Mail List View

After clicking on the Outgoing Emails smart button, a list view will appear as shown in the picture. This view displays details such as the Date, Subject, User, and Status of each outgoing mail.

5. Outgoing Mail Details

In the outgoing mail view, you can see detailed information as shown in the picture. This includes where the mail is from, the recipient IDs, and the full message content in the body section.

6. Incoming Mail Count

Now, as shown in the picture, you can also see the Incoming Emails count appearing for another partner. This indicates that the partner has received a message, and the count is automatically updated in the smart button.

7. Incoming Mail List View

After clicking on the Incoming Emails smart button, a list view of all incoming mails is displayed. This view shows detailed information such as the Date, Subject, User, and Status of each incoming mail.

8. Incoming Mail Form View

After opening a particular incoming mail record from the list, its form view will appear as shown in the picture. This view provides complete details, including where the mail is from, the recipient IDs, and the full message content in the body section.

9. Emails Menu Access

In addition to the smart buttons, a new Emails section is added to the menu bar. From this menu, you can directly access and browse all mail records. As shown in the picture, this gives you another way to view full details of emails, including sender, recipients, subject, status, and message content.

  • We are provide 90 days bug free support related to our module.
  • The support team is available from Monday to Friday 10:00 AM to 07:00 PM (IST).
  • To create ticket send email to support@techultra.in.

What does this module add to the Contacts app?

This module adds two smart buttons—Incoming Emails and Outgoing Emails—on the Contact form to track and view email communications directly from a partner’s profile.

How are the incoming and outgoing mail counts calculated?

The counts are automatically computed based on the partner’s email and their role as sender (email_from), recipient (email_to, cc, or recipient_ids), or author of the mail.

Can I see the full details of emails from these buttons?

Yes. By clicking on the smart buttons, you can open a list of related emails with details such as Date, Subject, User, and Status, and further open each mail to view sender, recipients, and full message content.

Is there another way to access mails besides the smart buttons?

Yes. A new Emails section is added to the menu bar, allowing you to browse and manage emails independently of the Contacts form.

Does this module affect the Chatter messages in Odoo?

No. This module works specifically with the mail.mail records and does not interfere with Chatter (mail.message) functionality.

Who can benefit from this module?

Sales, support, and administrative teams who need quick visibility of all incoming and outgoing emails linked to a contact can benefit the most, as it centralizes email tracking for better communication management.



Related Products


Our Apps 
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.