Purchase Helpdesk ticket with purchase helpdesk support purchase order support ticket with purchase order support ticket purchase ticket helpdesk with purchase support ticket website helpdesk ticket all in one helpdesk all on one support all helpdesk PO
Sales Helpdesk ticket with sales helpdesk support sale helpdesk ticket sales order support ticket with sales order support ticket sales ticket helpdesk with sales support ticket website helpdesk ticket all in one helpdesk all on one support all helpdesk
Helpdesk Survey
odoo app allow survey on helpdesk tickets Survey Tickets helpdesk tickets survey customer feedback survey tickets customr survey tickets print survey answer print send survey answer customer complaint survey helpdesk ticket customer feedback helpdesk survey all in one helpdesk community helpdesk enterprise
Allow to set alias on team so when customer send mail to this it will automatically set this team on ticket.
To get the templates in email as per allowed in helpdesk team
Portal users can track the status of the tickets they submit
Submit ticket from website
Helpdesk Aging ticket Aging filter on Helpdesk ticket Ageing ticket Ageing filter show ticket age support ticket age display ticket aging ticket aging notification ticket aging alerts helpdesk ticket aging alert on ticket
After 10 days, helpesk ticket that is "Ready for Customer QA", should be moved to Done and a message sent to the customer.
Helpdesk Auto Response on Ticket Email reply support ticket auto notification auto response to issue auto notification ticket automated response ticket auto answer on ticket automatic answer on ticket helpdesk auto answer on helpdesk automatic reply
Helpdesk Ticket Batch
Allow your customer to close ticket from portal..
Enforce SLAs by activating Email reminders and escalations for tickets.
escalate support ticket escalation by level customer support ticket escalation with multiple level helpdesk support ticket level issue escalation by stage escalate issue by level helpdesk support level customer issue handling customer ticket helpdesk issue
Process to invoice tickets