Add the WYSIWYG editor and fix attachment upload on tickets in odoo 15+
Links helpdesk tickets with leads
The Helpdesk Base module serves as a foundation for integrating additional features. By enabling specific features for a helpdesk team, those features will be activated on the tickets managed by that team.
SkyERP Helpdesk Stock
Add user access for their own tickets only
All in one ticket all helpdesk support helpdesk dashboard support helpdesk ticket portal helpdesk portal customer helpdesk system crm helpdesk sale order helpdesk purchase order helpdesk invoice helpdesk timesheet helpdesk support ticket to task helpdesk
All in one support ticket all in one ticketing system all helpdesk support task helpdesk support sales helpdesk support crm helpdesk support task helpdesk ticket task purchase helpdesk support task helpdesk support ticket all helpdesk ticket helpdesk team
odoo app allow Helpdesk Archive Helpdesk ticket archiving in Odoo Helpdesk Archive unarchive archive tickets archive done tickets helpdesk archive helpdesk management archived tickets in Odoo all in one helpdesk community helpdesk enterprise
Helpdesk Assign Serial Number
Helpdesk auto assignment Automatic ticket assignment Helpdesk assign tickets by team Auto distribute helpdesk tickets Helpdesk ticket email notifications Helpdesk ticket assignment rules Helpdesk automation module Auto assign support tickets assign helpdesk tickets automatically Auto assign helpdesk tickets
Auto Close Helpdesk Tickets Helpdesk Auto Close Helpdesk Ticket Auto Closure Auto Close Support Tickets Stale Helpdesk Ticket Cleanup Inactive Ticket Auto Close Helpdesk Inactivity Rule Per-Team Auto Close Scheduled Helpdesk Closure Idle Ticket Cleanup Helpdesk Pipeline Cleanup IT Ticket Auto Close Helpdesk Stage Auto Move Customer Abandoned Ticket Cleanup Helpdesk Inactivity Threshold Helpdesk Workflow Automation No Activity Ticket Close Auto Close Stale Helpdesk Tickets Closed Stage per Team Helpdesk Ticket Inactivity Days Run Now Helpdesk Cleanup Helpdesk Ticket Backlog Cleanup Helpdesk Auto Resolution Support Desk Auto Close Odoo Helpdesk Automation
Help desk
crm helpdesk generate helpdesk ticket from lead create helpdesk ticket from opportunity make helpdesk ticket from pipeline CRM Helpdesk Ticket Create Lead from Helpdesk Create Pipline from Helpdesk Ticket Helpdesk Community All in One Helpdesk
Connect Chatwoot conversations to Odoo Helpdesk tickets. Map multiple inboxes to teams, sync status and keep all customer communication in one place.
Create invoices from helpdesk tickets and link them bidirectionally
odoo helpdesk app allow create Task from helpdesk Tickets task creation tickets task creation task helpdesk create create tickets from task project task tickets helpdesk odoo helpdesk task creation task creation Multiple Tasks from the Helpdesk Tickets
odoo Helpdesk tickets give a User Notification when create helpdesk tickets in odoo create tickets notification create tickets helpdesk assign user notify create helpdesk tickets user mail reminder helpdesk user notify mail template assign user setting
Customer Sla Contract Helpdesk Sla Contract Website helpdesk SLA contract website support SLA contract service level SLA contract support SLA service contract SLA Help desk Service Level Agreement contract customer Service Level Agreement contract SLA
Add a structured dynamic approval workflow to Odoo Helpdesk tickets. Control ticket progress with manager approvals, multi-level validation, and clear approval states to improve service quality and accountability.
Customer will get an email from the independent Helpdesk ticket team wise, with the configured email alias on relevant ticket team.