The Helpdesk Base module serves as a foundation for integrating additional features. By enabling specific features for a helpdesk team, those features will be activated on the tickets managed by that team.
Shows the duration each ticket spent in each stage
Restrict ticket creation to a single ticket per email received.
Add Parent/Child relationship to Helpdesk Ticket
Keeps the stages of tickets and tasks in sync
All in one ticket all helpdesk support helpdesk dashboard support helpdesk ticket portal helpdesk portal customer helpdesk system crm helpdesk sale order helpdesk purchase order helpdesk invoice helpdesk timesheet helpdesk support ticket to task helpdesk
All in one support ticket all in one ticketing system all helpdesk support task helpdesk support sales helpdesk support crm helpdesk support task helpdesk ticket task purchase helpdesk support task helpdesk support ticket all helpdesk ticket helpdesk team
odoo app allow Helpdesk Archive Helpdesk ticket archiving in Odoo Helpdesk Archive unarchive archive tickets archive done tickets helpdesk archive helpdesk management archived tickets in Odoo all in one helpdesk community helpdesk enterprise
Helpdesk Assign Serial Number
Helpdesk auto assignment Automatic ticket assignment Helpdesk assign tickets by team Auto distribute helpdesk tickets Helpdesk ticket email notifications Helpdesk ticket assignment rules Helpdesk automation module Auto assign support tickets assign helpdesk tickets automatically Auto assign helpdesk tickets
Help desk
crm helpdesk generate helpdesk ticket from lead create helpdesk ticket from opportunity make helpdesk ticket from pipeline CRM Helpdesk Ticket Create Lead from Helpdesk Create Pipline from Helpdesk Ticket Helpdesk Community All in One Helpdesk
odoo helpdesk app allow create Task from helpdesk Tickets task creation tickets task creation task helpdesk create create tickets from task project task tickets helpdesk odoo helpdesk task creation task creation Multiple Tasks from the Helpdesk Tickets
Enable 'New' ticket button at helpdesk ticket level
Customer Sla Contract Helpdesk Sla Contract Website helpdesk SLA contract website support SLA contract service level SLA contract support SLA service contract SLA Help desk Service Level Agreement contract customer Service Level Agreement contract SLA
Customer will get an email from the independent Helpdesk ticket team wise, with the configured email alias on relevant ticket team.
Expense Helpdesk Create Expense from Helpdesk Tickets Create Helpdesk Ticket from Expense All in One Helpdesk Tickets from Expense Helpdesk Community Helpdesk Enterprise