HelpDesk Apps 112 Apps found. category: HelpDesk ×

AI-powered ticket analysis for Helpdesk with configurable prompt

This module allows you to easily create credit notes directly from Helpdesk tickets, making the refund and adjustment process smooth and efficient. Whenever a customer raises an issue that requires a credit note—such as a wrong product, damaged item, or billing correction—you can generate it instantly from the ticket itself. This ensures a seamless flow between customer support and accounting, reduces manual work, avoids errors, and speeds up the resolution process while providing customers with a quick and hassle-free experience.

Simple and powerful helpdesk for Odoo 19 Community Edition

Helpdesk custom fields Add custom fields in Helpdesk Add custom fields in ticket custom fields dynamic custom fields Customize Ticket fields custom field manager user defined fields field customization helpdesk custom fields ticket custom fields global custom field studio Add Custom Fields in Helpdesk ticket extra fields

Helpdesk custom fields Add custom fields in Helpdesk Add custom fields in ticket custom fields dynamic custom fields Customize Ticket fields custom field manager user defined fields field customization helpdesk custom fields ticket custom fields global custom field studio Add Custom Fields in Helpdesk ticket extra fields

Manage helpdesk tickets, teams, and stages.

Helpdesk Mass Tags

Extend Helpdesk with Sales Order linkage, ticket classification, and action tracking.

Enterprise helpdesk with multi-team support, SLA, knowledge base, live chat, CSAT surveys, and automation

Helpdesk Service Level Agreement Odoo Helpdesk SLA Management Ticket Response and Resolution Tracking Customer Support SLA Monitoring SLA Reports and Breach Alerts in Odoo Helpdesk SLA helpdesk ticket SLA service level agreement SLA tracking helpdesk response time tracking Customer support SLA ticket deadline tracking helpdesk reporting SLA monitoring Ticket management SLA

This module allows you to efficiently manage all after-sales services directly through Helpdesk tickets. From product issues and service requests to replacements and follow-ups, everything is handled in one organized workflow. It ensures that customer concerns are tracked, processed, and resolved smoothly, giving your support team a structured way to manage post-purchase activities while improving customer satisfaction and service quality.

Odoo Helpdesk Support Enterprise bundle Apps.

Helpdesk Support Ticket Locking System Only for Enterprise Edition

Print & Email Helpdesk Support Ticket | Printable Helpdesk Ticket with Email Sending

Portal users can track the status of the tickets they submit

Submit ticket from website