Portal users can track the status of the tickets they submit
Submit ticket from website
Helpdesk ticket lock and unlock helpdesk tickets restrict editing helpdesk tickets Ticket lock history multiple users editing same ticket secure helpdesk ticket updates Helpdesk ticket permission control helpdesk ticket lock feature Ticket edit restriction helpdesk ticket conflict prevention
Helpdesk Ticket Lock Ticket Unlock Ticket Helpdesk Ticket Lock
Helpdesk Ticket Reassign/Escalate Team and Responsible for Enterprise Helpdesk
Automated reminders for helpdesk tickets awaiting customer response
Generate sale order from helpdesk ticket
Allows to set severity on the helpdesk ticket.
Customer can do digital signature on helpdesk ticket form on portal(for Enterprise)
Helpdesk ticket transfer tickets to new team leader Helpdesk reassign tickets reassignment module Helpdesk ticket management Reassign Helpdesk tickets between leaders customer support ticket transfer Helpdesk team leader ticket management ticket workflow transfer Move Helpdesk tickets
Email Alias for Ticket Type in Odoo
Helpdesk Ticket Type Enterprise Odoo App
Heldesk Time Slots Select Timeslot for Helpdesk Ticket Time Tracking Helpdesk Reporting App Helpdesk Time Slot Analysis Ticket Management with Time Slots Helpdesk Productivity Report Helpdesk Workload Analysis Helpdesk Time Slot Report
Helpdesk time slot report Ticket time slot tracking helpdesk workload analysis ticket time slot management Helpdesk ticket reporting by time slot analysis helpdesk team workload helpdesk ticket charts and reports Helpdesk time tracking report helpdesk reports helpdesk analysis
Links a task in the helpdesk so that timesheets from tickets are booked directly to the task.
Enable ticket customization fields on the helpdesk website.
odoo app allow Create Ticket from Website Helpdesk website Request website ticket creation create a support ticket from the website in Odoo customer support ticket helpdesk support ticket request from customer Helpdesk ticket request helpdesk portal helpdesk website all in one helpdesk community helpdesk enterprise
现场维修,维修补件
Add a deadline on helpdesk ticket with two filters, one for late issues, and one for next 5 days ticket