HelpDesk Apps 144 Apps found. category: HelpDesk ×

Helpdesk custom fields Add custom fields in Helpdesk Add custom fields in ticket custom fields dynamic custom fields Customize Ticket fields custom field manager user defined fields field customization helpdesk custom fields ticket custom fields global custom field studio Add Custom Fields in Helpdesk ticket extra fields

Manage helpdesk tickets, teams, and stages.

Helpdesk ticket management for Odoo Community: capture, assign and resolve customer support tickets with configurable stages, SLA policies, a customer portal, canned responses, email notifications and analytics. A complete help desk and support ticketing system with teams, ratings and mass actions, with no Enterprise licence required.

Helpdesk Mass Tags

Extend Helpdesk with Sales Order linkage, ticket classification, and action tracking.

Allow portal users to attach multiple files to helpdesk tickets

Full-featured Helpdesk & Ticket Management for Community Edition

Enterprise helpdesk with multi-team support, SLA, knowledge base, live chat, CSAT surveys, and automation

Helpdesk Service Level Agreement Odoo Helpdesk SLA Management Ticket Response and Resolution Tracking Customer Support SLA Monitoring SLA Reports and Breach Alerts in Odoo Helpdesk SLA helpdesk ticket SLA service level agreement SLA tracking helpdesk response time tracking Customer support SLA ticket deadline tracking helpdesk reporting SLA monitoring Ticket management SLA

SLA timers, escalation rules and CSAT satisfaction surveys for support tickets

Odoo Helpdesk Support Enterprise bundle Apps.

Helpdesk Support Ticket Locking System Only for Enterprise Edition

Print & Email Helpdesk Support Ticket | Printable Helpdesk Ticket with Email Sending

Allow helpdesk teams to be shared across companies

PDF reports per support team, grouped by department and requester.

Portal users can track the status of the tickets they submit

Submit ticket from website