Suggested Products
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Repairs (repair) • Sales (sale_management) • Invoicing (account) • Contacts (contacts) • Inventory (stock) • Website (website) • CRM (crm) • Calendar (calendar) |
| Community Apps Dependencies | Show |
| Lines of code | 6829 |
| Technical Name |
sync_helpdesk_rma_warranty |
| License | OPL-1 |
| Website | http://www.synconics.com |
| Versions | 17.0 12.0 13.0 15.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Repairs (repair) • Sales (sale_management) • Invoicing (account) • Contacts (contacts) • Inventory (stock) • Website (website) • CRM (crm) • Calendar (calendar) |
| Community Apps Dependencies | Show |
| Lines of code | 6829 |
| Technical Name |
sync_helpdesk_rma_warranty |
| License | OPL-1 |
| Website | http://www.synconics.com |
| Versions | 17.0 12.0 13.0 15.0 |
Helpdesk RMA Warranty
RMA warranty module maintains the warranty details of the products sold. It also maintains service information details of the product. If the part of the product is under warranty, the system will show the details for that perticular part.
The warranty record's of the product are created automatically on confirmation of the sales order with reference to the invoice. The Running stage of the warranty lifecycle starts when the invoice and delivery order are done.
The automatic stage transition of the warranty record is managed with the help of cron job (Scheduler), so the warranty expires automatically after the validity date. If the product is not in warranty it will generate RMA invoice.
This module is compatible with
Manage Warranty for Helpdesk Ticket
Manage warranty through helpdesk ticket for Return, Replace or Refund process
Warranty Template
Warranty is controlled, based on the configuration of warranty template in product
Warranty Apply
In RMA, warranty is applied based on invoice date and warranty template
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Configuration
Warranty Template - Assignation on Product
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RMA details with Sales Order
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RMA operations
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RMA replacement sales order
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RMA repair order
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RMA refund invoice
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RMA details without Sales Order
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RMA operations
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Repair Order Creation
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Frequently Asked Questions
Till how much time do I get free support for this module from your company, once I purchase this app?
Our company will give free support for thirty days. One month free bug support period will be offered pertaining to any one server used, testing or live.
Our company's dedicated team of experts will map your company's requirements, and will do customization accordingly. You can contact us using our company Email id: contact@synconics.com.
Terms & Conditions
- All the apps are to be purchased separately, for individual versions and individual edition.
- One month free bug support period will be offered pertaining to any one server used, testing or live.
- Synconics is not responsible for installation or updating of the module on any of your server.
- If an error appears in our app due to other custom modules installed in your system or if Odoo base source code is not updated on your system, to make it compatible with your source code, we'll charge you for our efforts to resolve those errors and make the module compatible with your source code.
- Please refer the document for configuration. If any support is needed for module configuration, installation, updating or any help is needed, it will be considered in paid support.
- Please note that you are not allowed to distribute or resell this module after purchase.
- This module is tested and working on Odoo vanilla with Ubuntu OS.
- Support services will be provided from Monday to Friday, 10:30 AM to 7 PM IST (Indian Standard Time).
- Support will not be provided during Indian public holidays or company holidays.
Questions? Get in touch!
Call us at
India
+91 94268 64274
Scan QR to connect on whatsapp.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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