Select delivery methods and carriers on Helpdesk Tickets
Create service requests from a ticket
Carry over agreement values when creating service requests
Allow users to specify ticket types that are allowed for a helpdesk team
Enhance your ticketing system by adding customizable fields to tickets.
Allows to manage employee timesheet activity for particular ticket by user
Allows to set billable timesheet and create invoice for billable timesheet
Allows to merge ticket timesheet details
Allows to customer will confirm ticket timesheet details online
AI-powered Helpdesk assistant for ticket analysis and Q&A
This module allows you to easily create credit notes directly from Helpdesk tickets, making the refund and adjustment process smooth and efficient. Whenever a customer raises an issue that requires a credit note—such as a wrong product, damaged item, or billing correction—you can generate it instantly from the ticket itself. This ensures a seamless flow between customer support and accounting, reduces manual work, avoids errors, and speeds up the resolution process while providing customers with a quick and hassle-free experience.
This app allow your agents/technicians to access tickets from portal.
This app allow helpdesk team to do make analysis of cost and revenue of tickets by analytic accounts.
An excellent tool for blocking(filter) spam in Helpdesk
odoo app allow to assign multi user into Helpdesk helpdesk multi user helpdesk assign multiple user helpdesk multi assignee ticket multiple assign user bulk user assign ticket mangement helpdesk ticket manage user multiple
Customer Helpdesk Backend
Helpdesk CRM Integration
odoo app allow Helpdesk Portal Cancel Close Ticket, Website Cancel Close Tickets, Cancel Tickets,Cancel helpdesk, Close Tickets, Close helpdesk tickets, Tickets closers, ticket cancellation, ticket tracking and closure,helpdesk ticket closure module
Helpdesk ticket checklist Helpdesk checklist template checklist for Helpdesk tickets Ticket progress tracking Odoo Helpdesk Helpdesk task checklist management in Odoo Helpdesk Customer support ticket checklist Helpdesk process checklist Helpdesk ticket completion percentage Helpdesk ticket management with checklist