54.46

v 12.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Calendar (calendar)
Discuss (mail)
Contacts (contacts)
Community Apps Dependencies
Lines of code 2727
Technical Name sync_helpdesk_appointment
LicenseOPL-1
Websitehttp://www.synconics.com
Versions 12.0 13.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Calendar (calendar)
Discuss (mail)
Contacts (contacts)
Community Apps Dependencies
Lines of code 2727
Technical Name sync_helpdesk_appointment
LicenseOPL-1
Websitehttp://www.synconics.com
Versions 12.0 13.0

Repair Service - Appointments

After a ticket is created, meeting can be scheduled with the client to send a technical person or company representative for onsite visit or an appointment can be fixed for the client to visit the service center. All the appointment will be automatically linked with ticket.

This module is compatible with

  • Community
  • Enterprise
  • Odoo.sh

Key Features

    On One click Create customer appointment from ticket.
    Representative's information with photo will be visible to client on portal.
    Client's information will be visible to company representative.
    All appointments will be viewed on calendar.
    Appointment confirmation emails will be sent to customers.

Create appointment from the ticket

On ticket view customer appointment can be created with related details for the specific time duration, appointment is auto link with ticket.

All necessary information can be filled for booking an appointment.

Fields Description

Meeting Subject: Purpose of appointment creation.
Attendees: Company representative and client's name.
Starting at: Start Date with time of appointment.
Duration: Appointment duration.
Tags: Subject related tags for appointment identification.
Reminders: Set reminder time for sending email to customer.
Appointment Type: Appointment types can be used to differentiate between Onsite, In-Shop, Phone Call, Remote Support, etc.
Location: Address will be automatically selected from appointment type.

Appointment in Calendar View

Easy to track appointments on daily, weekly or monthly basis.

Suggested Products

Free Support

1) One month free bug support period will be offered pertaining to any one server used, testing or live.
2) If an error appears in our app due to other custom modules installed in your system, we will charge for our efforts to resolve those errors.
3) Please refer the document for configuration. If you need our support for configuration, please request our paid support.
4) Please note that you are not allowed to distribute or resell this module after purchase.
5) This module is tested and working on Odoo vanilla with Ubuntu OS.

Get Help & Support

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Our Services

  • Odoo ERP Installation
  • Odoo ERP Migration
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  • Odoo ERP configuration
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  • Digital Transformation Implementation
  • Odoo ERP New Module Development
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  • Legacy Modernization
  • Odoo ERP Integrations
  • Odoo ERP Support
  • Organizational Transformation
  • Our Contact Details

    E-mail : contact@synconics.com | Skype : synconics.technologies | Mobile : +91-942-686-4274
    For product demo, please generate a ticket and mention your preferred time and date. Please make sure the demo timing you mentioned are as per Indian Standard Time (IST), between 10:30 AM to 7:00 PM (IST), Monday to Friday.
    Odoo Proprietary License v1.0
    
    This software and associated files (the "Software") may only be used (executed,
    modified, executed after modifications) if you have purchased a valid license
    from the authors, typically via Odoo Apps, or if you have received a written
    agreement from the authors of the Software (see the COPYRIGHT file).
    
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    by depending on it, importing it and using its resources), but without copying
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