Helpdesk Apps 104 Apps found. category: Helpdesk ×

Manage helpdesk tickets, teams, and stages.

Helpdesk Mass Tags

Enterprise helpdesk with multi-team support, SLA, knowledge base, live chat, CSAT surveys, and automation

Helpdesk Service Level Agreement Odoo Helpdesk SLA Management Ticket Response and Resolution Tracking Customer Support SLA Monitoring SLA Reports and Breach Alerts in Odoo Helpdesk SLA helpdesk ticket SLA service level agreement SLA tracking helpdesk response time tracking Customer support SLA ticket deadline tracking helpdesk reporting SLA monitoring Ticket management SLA

This module allows you to efficiently manage all after-sales services directly through Helpdesk tickets. From product issues and service requests to replacements and follow-ups, everything is handled in one organized workflow. It ensures that customer concerns are tracked, processed, and resolved smoothly, giving your support team a structured way to manage post-purchase activities while improving customer satisfaction and service quality.

Odoo Helpdesk Support Enterprise bundle Apps.

Helpdesk Support Ticket Locking System Only for Enterprise Edition

Print & Email Helpdesk Support Ticket | Printable Helpdesk Ticket with Email Sending

Submit ticket from website

Portal users can track the status of the tickets they submit

Helpdesk ticket lock and unlock helpdesk tickets restrict editing helpdesk tickets Ticket lock history multiple users editing same ticket secure helpdesk ticket updates Helpdesk ticket permission control helpdesk ticket lock feature Ticket edit restriction helpdesk ticket conflict prevention

Helpdesk Ticket Lock Ticket Unlock Ticket Helpdesk Ticket Lock

A complete ur_helpdesk solution that lets you easily track, prioritize, and resolve customer tickets with streamlined workflows. Manage ticket stages, assign priorities and tags, collaborate with your team through the chatter, and analyze performance using powerful reporting views. Automate ticket creation via email, apply SLA deadlines, gather customer feedback, and keep your support operations running smoothly with an efficient, organized, and user-friendly system.

Helpdesk Ticket Reassign/Escalate Team and Responsible for Enterprise Helpdesk

Generate sale order from helpdesk ticket

Generate sale order from helpdesk ticket

Allows to set severity on the helpdesk ticket.

Customer can do digital signature on helpdesk ticket form on portal(for Enterprise)