Hold status for Helpdesk tickets with custom added reasons.
Filter fleet vehicles in helpdesk tickets based on customer-driver relationship
Manage helpdesk tickets, teams, and stages.
Helpdesk Mass Tags
Extend Helpdesk with Sales Order linkage, ticket classification, and action tracking.
Enterprise helpdesk with multi-team support, SLA, knowledge base, live chat, CSAT surveys, and automation
Helpdesk restrict domains Block email domains helpdesk allowed email domains Email domain restriction Helpdesk ticket domain validation Restrict customer email domains prevent spam in helpdesk tickets Allowed domains for Odoo Helpdesk Restrict outgoing emails by domain Helpdesk email domain control
This module allows you to efficiently manage all after-sales services directly through Helpdesk tickets. From product issues and service requests to replacements and follow-ups, everything is handled in one organized workflow. It ensures that customer concerns are tracked, processed, and resolved smoothly, giving your support team a structured way to manage post-purchase activities while improving customer satisfaction and service quality.
Odoo Helpdesk Support Enterprise bundle Apps.
Helpdesk Support Ticket Locking System Only for Enterprise Edition
Print & Email Helpdesk Support Ticket | Printable Helpdesk Ticket with Email Sending
Portal users can track the status of the tickets they submit
Submit ticket from website
Helpdesk Ticket Lock Ticket Unlock Ticket Helpdesk Ticket Lock
Helpdesk ticket lock and unlock helpdesk tickets restrict editing helpdesk tickets Ticket lock history multiple users editing same ticket secure helpdesk ticket updates Helpdesk ticket permission control helpdesk ticket lock feature Ticket edit restriction helpdesk ticket conflict prevention
A complete ur_helpdesk solution that lets you easily track, prioritize, and resolve customer tickets with streamlined workflows. Manage ticket stages, assign priorities and tags, collaborate with your team through the chatter, and analyze performance using powerful reporting views. Automate ticket creation via email, apply SLA deadlines, gather customer feedback, and keep your support operations running smoothly with an efficient, organized, and user-friendly system.
Helpdesk Ticket Reassign/Escalate Team and Responsible for Enterprise Helpdesk
Automated reminders for helpdesk tickets awaiting customer response
Generate sale order from helpdesk ticket