Allow to create repair order from helpdesk.
Create Timesheet STOP Button Extend for Helpdesk Ticket
Generate PDF and Excel reports for customer complaint resolution with pie charts and advanced filtering
Manage helpdesk tickets, teams, and customer support.
Issue Ticket System or service requests from odoo portal. Customer can view their ticket from the portal and easily see stage of the reported ticket. Generate leads/opportunities, quotations/sale orders, contract and invoices. Create Work orders from the ticket. Sontract managemnt for services Manage Indent management for spare parts Workorder management for technicians Local purchase for spare parts Safety management for workers Dashboard and multiple reports Breakdown Facility Management Breakdown Maintenance Management Facility Management Preventive management Breakdown management Corrective Maintenance Helpdesk Management Service desk management Breakdown Maintenance
Field Service Helpdesk ticket to Field Service task Helpdesk and Field Service link Field Service task from Helpdesk ticket Helpdesk ticket management for field service customer support and field service integration Two-way integration Helpdesk Field Service Field Service to Helpdesk ticket support and service team coordination manage tickets and service tasks
Odoo Genius website helpdesk Ticket Support management Issue management for customer support with dashboard ticket help desk module, ticket portal, ticket management, customer helpdesk, help desk ticket, customer help desk support ticket, billing for support, timesheets, website support ticket, website help desk support online ticketing system, helpdesk module, customizable helpdesk app, Service Desk, Helpdesk with Stages, support ticket by team, flexible helpdesk module manage ticket help desk app whatsapp Help Desk Ticket Management odoo
odoo app will show HelpDesk Dashboard, helpdesk teams,various helpdesk stages, ticket Email Template,helpdesk timesheet,helpdesk ticket resolve, Helpdesk technical issue,Helpdesk SLA Policy, Helpdesk ticket Helpdesk ticket task team management, Helpdesk status, helpdesk customer feedback, helpdesk review, odoo helpdesk tickets manage
Monitor, track, and resolve customer issues
A ticketing-based support application for Odoo and Viindoo to help you manage and track support tickets for both employees and external partners
Integrate the Helpdesk with Human Resources
Add Odoo module field and category fields to Ticket
Add Odoo version field to Ticket
This feature allows you to seamlessly manage misrouted information by converting business inquiries that accidentally enter the Helpdesk pipeline into proper business opportunities. Likewise, you can easily generate a Helpdesk ticket from a business inquiry whenever customer support is needed instead of a sales follow-up. This smooth conversion process ensures that every inquiry reaches the correct team—whether Sales or Support—improving workflow accuracy and preventing important customer requests from being lost or mishandled.
Allow users to specify ticket types that are allowed for a helpdesk team
Enhance your ticketing system by adding customizable fields to tickets.
This module allows you to easily create credit notes directly from Helpdesk tickets, making the refund and adjustment process smooth and efficient. Whenever a customer raises an issue that requires a credit note—such as a wrong product, damaged item, or billing correction—you can generate it instantly from the ticket itself. This ensures a seamless flow between customer support and accounting, reduces manual work, avoids errors, and speeds up the resolution process while providing customers with a quick and hassle-free experience.
Helpdesk custom fields Add custom fields in Helpdesk Add custom fields in ticket custom fields dynamic custom fields Customize Ticket fields custom field manager user defined fields field customization helpdesk custom fields ticket custom fields global custom field studio Add Custom Fields in Helpdesk ticket extra fields
Filter fleet vehicles in helpdesk tickets based on customer-driver relationship