Repair Service - Contract Management
by Synconics Technologies Pvt. Ltd. http://www.synconics.com
Odoo
$ 102.24
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Contacts (contacts) |
| Community Apps Dependencies | Show |
| Lines of code | 3461 |
| Technical Name |
sync_helpdesk_contract |
| License | OPL-1 |
| Website | http://www.synconics.com |
| Versions | 12.0 13.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Contacts (contacts) |
| Community Apps Dependencies | Show |
| Lines of code | 3461 |
| Technical Name |
sync_helpdesk_contract |
| License | OPL-1 |
| Website | http://www.synconics.com |
| Versions | 12.0 13.0 |
Repair Service - Contract Management
Contract management provides digital space to store your agreements done with your customers. From a simple agreement defining a start to end date for an application subscription or complex agreement such as managing service contract with defined products.
This module is compatible with
-
Community
-
Enterprise
-
Odoo.sh
Key Features
Periodic contract can be created with start date and end date for selected service line and predefined number of service calls.
On ticket creation contract is automatically selected from customer.
Service call will be automatically deduct from contract on creating ticket.
Automated reminder email sent to customers for contract renewal.
Print contract information in PDF format.
Make in-depth analysis of your contract through pivot view in reports menu.
Generate Contract for services
Go to Helpdesk/Contracts/Contracts.
Create a new contract for specific duration with different services.
Fields Description
| Name: | Contract Title. |
| Service: | Define product for customer services. |
| Customer: | Define customer name. |
| Contact: | Define contact person name. |
| Assigned to: | Team member name, responsible for handling contract and customer communication. |
| Period: | Define contract period - Days, Weeks, Months, Year. |
| Length: | Contract length, based on selected period. |
| Date Start: | Contract Start Date. |
| Date End: | Contract End Date. |
| Duration(In Days): | Auto calculate duration form start date to end date. |
| Description: | Add contract terms & conditions and other contract related information. |
| Special Notes: | Special note related to contract. |
| 24/7: | Service is available for 24x7 hours. |
| Response Time: | Define response time while creating a ticket. |
| Service Lines: | Define number of services which are covered in contract with number of quantity. |
Contract in Tickets
The contract is automatically selected when customer is selected on ticket.
Select service for the contract for issue generated.
Ticket is automatically linked with contract and service will be deducted automatically as per used service in ticket.
Print Contract PDF
Print contract and customer information in PDF.
Monitor and Measure Contract
Go to Helpdesk/Reports/Contract.
Make in-depth analysis of your contracts through the pivot and graph views.
Suggested Products
Free Support
1) One month free bug support period will be offered pertaining to any one server used, testing or live.
2) If an error appears in our app due to other custom modules installed in your system, we will charge for our efforts to resolve those errors.
3) Please refer the document for configuration. If you need our support for configuration, please request our paid support.
4) Please note that you are not allowed to distribute or resell this module after purchase.
5) This module is tested and working on Odoo vanilla with Ubuntu OS.
2) If an error appears in our app due to other custom modules installed in your system, we will charge for our efforts to resolve those errors.
3) Please refer the document for configuration. If you need our support for configuration, please request our paid support.
4) Please note that you are not allowed to distribute or resell this module after purchase.
5) This module is tested and working on Odoo vanilla with Ubuntu OS.
Get Help & Support
Help & Support
Request New Features
Checkout Other Apps Developed By Synconics Technologies Click Here
Our Services
Our Contact Details
E-mail : contact@synconics.com | Skype : synconics.technologies | Mobile : +91-942-686-4274
For product demo, please generate a ticket and mention your preferred time and date. Please make sure the demo timing you mentioned are as per Indian Standard Time (IST), between 10:30 AM to 7:00 PM (IST), Monday to Friday.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Please log in to comment on this module