Helpdesk Apps 69 Apps found. category: Helpdesk × version: 18.0 ×

Odoo Genius website helpdesk Ticket Support management Issue management for customer support with dashboard ticket help desk module, ticket portal, ticket management, customer helpdesk, help desk ticket, customer help desk support ticket, billing for support, timesheets, website support ticket, website help desk support online ticketing system, helpdesk module, customizable helpdesk app, Service Desk, Helpdesk with Stages, support ticket by team, flexible helpdesk module manage ticket help desk app whatsapp Help Desk Ticket Management odoo

A ticketing-based support application for Odoo and Viindoo to help you manage and track support tickets for both employees and external partners

Monitor, track, and resolve customer issues

Integrate the Helpdesk with Human Resources

This feature allows you to seamlessly manage misrouted information by converting business inquiries that accidentally enter the Helpdesk pipeline into proper business opportunities. Likewise, you can easily generate a Helpdesk ticket from a business inquiry whenever customer support is needed instead of a sales follow-up. This smooth conversion process ensures that every inquiry reaches the correct team—whether Sales or Support—improving workflow accuracy and preventing important customer requests from being lost or mishandled.

Helpdesk custom fields Add custom fields in Helpdesk Add custom fields in ticket custom fields dynamic custom fields Customize Ticket fields custom field manager user defined fields field customization helpdesk custom fields ticket custom fields global custom field studio Add Custom Fields in Helpdesk ticket extra fields

Helpdesk custom fields Add custom fields in Helpdesk Add custom fields in ticket custom fields dynamic custom fields Customize Ticket fields custom field manager user defined fields field customization helpdesk custom fields ticket custom fields global custom field studio Add Custom Fields in Helpdesk ticket extra fields

Helpdesk Mass Tags

Helpdesk Service Level Agreement Odoo Helpdesk SLA Management Ticket Response and Resolution Tracking Customer Support SLA Monitoring SLA Reports and Breach Alerts in Odoo Helpdesk SLA helpdesk ticket SLA service level agreement SLA tracking helpdesk response time tracking Customer support SLA ticket deadline tracking helpdesk reporting SLA monitoring Ticket management SLA

Odoo Helpdesk Support Enterprise bundle Apps.

Helpdesk Support Ticket Locking System Only for Enterprise Edition

Print & Email Helpdesk Support Ticket | Printable Helpdesk Ticket with Email Sending

Submit ticket from website

Portal users can track the status of the tickets they submit

Helpdesk Ticket Lock Ticket Unlock Ticket Helpdesk Ticket Lock

Helpdesk ticket lock and unlock helpdesk tickets restrict editing helpdesk tickets Ticket lock history multiple users editing same ticket secure helpdesk ticket updates Helpdesk ticket permission control helpdesk ticket lock feature Ticket edit restriction helpdesk ticket conflict prevention

Generate sale order from helpdesk ticket

Allows to set severity on the helpdesk ticket.