ITSM Apps 9 Apps found. category: ITSM × version: 19.0 ×

Centralized CMDB & IT Asset Management: lifecycle tracking, dependency mapping, asset reconciliation, Knowledge integration, and Helpdesk linkage.

Zabbix Integration for CMDB: automated asset discovery, hourly synchronization, group & tag mapping, documentation compliance tracking.

Discord Notifications for Helpdesk: ticket events, SLA alerts, after-hours replies, and @mentions via webhooks.

Advanced features for I.T.S.M. on top of Helpdesk.

Module to enable Problem and Changes for I.T.S.M.

Advanced Subscription Management with ITSM Integration: scheduled tickets, auto-renewal with index adjustment, expiration alerts, project consolidation, and SLA reporting.